Reviews of Hampton Inn & Suites San Antonio Lackland AFB SeaWorld This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1719 Cable Ranch Road, San Antonio, TX 78245, United States of America
#60 of 318 hotels in San Antonio
Guests' ChoiceReview Score
Based on 538 hotel reviews
8.4Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.0
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Facilities
8.6
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Staff
8.9
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Value for money
8.4
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Free WiFi
7.5
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Reviewed: May 12, 2024
Michael
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
need better pillows. Bed was comfortable. Pillows, too squishy and soft. Malformed
Stayed in May 2024
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Reviewed: May 11, 2024
Heather
United States of America2 Reviews9.0“I would stay again. Hampton Inn is always my 1st choice.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
I only have a couple of things. The pool is nice heated. But, in the Texas summer (May-November), don’t heat the pool quite so warm. It was like a jacuzzi. Only one elevator was in operation.
We really enjoyed the breakfast. The variety every day was great. Loved having omelettes available and home fries. Very clean and plentiful. My car was one of 3, the week I stayed, that was broken into. Luckily, your kitchen staff scared off the thief with her car alarm prior to them totally breaking my passenger window. Only property damage for me. The manager did give us a nights refund. I hate this happened. But, thieves will be thieves. It was handled by the staff very well.
Stayed in May 2024
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Reviewed: April 29, 2024
Stephanie
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
A tad overpriced but we did book last minute. The pool was only super hot. It felt almost as hot as a hot tub.
Very close to sea world, clean and comfortable.
Stayed in April 2024
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Reviewed: April 28, 2024
Michelle
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel was quiet, room was clean.
Stayed in April 2024
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Reviewed: April 14, 2024
Mark
United States of America1 review8.0“This was a good experience. Checked off several 'bucket list' activities, location was great.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
Some one-way streets in the area make getting around a little challenging. But not a big deal. Just need to get on to the wrong road once or twice to figure it all out. Was not a fan of their cable TV system. Difficult to navigate, but we got over it.
Breakfast was good, buffet style, with typical fare of pastry, waffles, eggs, or cereal. Staff was very courteous and unobtrusive. They also politely helped with a few minor requests I made of them, both at the front desk and the maintenance staff. I went there to view the 2024 eclipse. The location was ideal for that effort, as well as visiting local venues like the zoo, museums, Spanish missions, the Alamo and Riverwalk. Near major shopping and food stores. Easy access to freeways. Overall a very pleasant experience.
Stayed in April 2024
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Reviewed: March 24, 2024
Rosario
United States of America34 Reviews2 helpful votes8.0“Great place.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The television set did not work. We were unable to access, news, weather, entertainment due to inability to access channels.
The size and comfort of the room
Stayed in March 2024
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Reviewed: March 22, 2024
Gary
United States of America2 Reviews9.0“It was good”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Need to have more pillows available
Stayed in March 2024
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Reviewed: March 4, 2024
Yolonda
United States of America6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The sink was clogged. Other than that, it was fine.
Stayed in March 2024
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Reviewed: February 6, 2024
Nevaeh
United States of America2 Reviews1 helpful vote9.0“It was very nice and comfortable”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
No streaming services on the tv, only cable.
The staff were very nice and helpful. The room was very spacious and the bed was comfortable. The store downstairs was nice.
Stayed in November 2023
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Reviewed: January 6, 2024
Keri
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Too many dogs I didn’t realize it was a dog hotel
It was fine staff was nice
Stayed in January 2024
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Reviewed: January 2, 2024
Manuel
United States of America1 review8.0“No Comments…”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Front Desk Receptionist was Rude…
Good Beds and Pillows…
Stayed in December 2023
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Reviewed: December 31, 2023
Marlee
United States of America2 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast area was crowded ( not y’all’s fault) but the waffle makers was over used and crapped out
The size of the room was great and the cleanliness was 10/10
Stayed in December 2023
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Reviewed: December 9, 2023
Constance
United States of America1 review8.0“Biggest issue was the bed, very hard and uncomfortable. Made the stay hard, literally.”- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The bed was horrible, very hard and uncomfortable. Toilet paper was so thin and hard it was like using paper. Some of the furniture was old and out dated. No options on sugar free items during breakfast. Milk was expired.
Most staff was very friendly. Easy access. Most of the free breakfast was good. I loved how they had actual real size of shampoo and conditioner and body wash along with lotion.
Stayed in December 2023
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Reviewed: November 20, 2023
Elizabeth
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Good breakfast options
Stayed in October 2023
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Reviewed: November 16, 2023
Jacu1406
Venezuela12 Reviews1 helpful vote9.0“Perfect for our one night stay.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
N/a
It was clean and comfortable. We just wanted a one night stay after visiting sea world. Close from the park and next to chuys restaurant.
Stayed in November 2023
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Reviewed: November 13, 2023
Camp
United States of America2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The room could have been cleaner!
The helpfulness and friendliness of the staff was great!
Stayed in November 2023
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Reviewed: November 9, 2023
Sally
United States of America1 review9.0“Very good 4 out of 5 star.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 14 nights
- • Submitted from a mobile device
I did not like price but needed to be in location.
I loved the location, most workers were great. Had no problems with anyone. Would rate a 4 out of 5 star. Thanks for everyone during me 2 week stay.
Stayed in November 2023
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Reviewed: November 7, 2023
Robert
United States of America6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Good
Stayed in November 2023
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Reviewed: October 25, 2023
Ronald
United States of America1 review7.0“Good”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Should have maid services d aily
Good
Stayed in October 2023
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Reviewed: October 16, 2023
Jyothi
United States of America1 review9.0“Barring minor issues, it was great.”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
WIFI -- May be it's bcos I checked in early, the wifi wouldn't allow.my devices to access it. So, I had to go to Starbucks to get it and after I came back during my scheduled hours, wifi worked just fine. Coffee Availability in the lobby -- I drink a lot of coffee. I have seen this in all of the Hampton Inns through out the country. I travel a lot, almost all thru the year. Coffee which is left after the breakfast is never refreshed. Inspire of the requests, it's never made fresh. Always cold. No exception. So, it's a Hampton Inn issue not just this one.
Staff accommodated my requests for early check in and provided me with a meeting room to conduct my business, even when I checking in much earlier than scheduled time. Rest of the trip was great. Barring 2 issues below one of which may be associated with my early check in.
Stayed in October 2023
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Reviewed: October 1, 2023
Syeda
United States of America1 review9.0“Best stay and a good sleep”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Everything was good
V clean and excellent breakfast
Stayed in September 2023
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Reviewed: August 26, 2023
Eleazar
Mexico1 review7.0“Ok”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
Regular típico americano
Stayed in July 2023
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Reviewed: August 13, 2023
Meghan
United States of America3 Reviews1 helpful vote8.0“Comfy, convenient & clean!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The AC unit made a weird noise. Sheets felt like they were damp. Sketchy people were hanging out in the back of the hotel. Parking was a little scarce
The breakfast was awesome. Loved the Texas shaped waffles. The location was great- we were in town for AF graduation and it was very convenient and close to the base, restaurants, etc. pricing was not bad either… only concern of mine were some of the sketchy people hanging around the back of the hotel… also there was a Turkey?!?
Stayed in August 2023
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Reviewed: August 10, 2023
Jeni
United States of America8 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The pool area too small Bathroom was not clean, stains in the tub it just looked like it was cleaned with only water
Stayed in August 2023
