Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. New York State hotel reviews
  4. East Syracuse hotel reviews
  5. Reviews of Hampton Inn & Suites Syracuse/Carrier Circle

Reviews of Hampton Inn & Suites Syracuse/Carrier Circle This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6377 Court Street Road, East Syracuse, NY 13057, United States of America

#5 of 23 hotels in East Syracuse

Guests' Choice

Review Score

Based on 216 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    6.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 27, 2024

    8.0
    excellent
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    "Oh my goodness! I am thrilled to share that the breakfast was simply amazing! The best part of it was that the kids had so many options to choose from and they absolutely loved it. It was such a delightful surprise! :)"

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    They did not clean our room before our 2nd night stay

    Very nice & professional staff. Indoor pool

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast and very clean facility

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Poor wifi

    Stayed in March 2024

  • Reviewed: February 27, 2024

    7.0
    Mostly good
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We had to ask 3 times for housekeeping, we only got it after multiple days of asking for it after we didn’t even need it. No ventilation in the rooms, so it can get smelly and humid.

    Comfortable beds and nice lobby. Breakfast was good. Great pool and gym. Employees were very nice and tried to help :) Good location, very calm. BEST PART OF IT: FREE COFFEE/TEA IN THE LOBBY ALL DAY LONG and the man who was in charge of the coffee was so nice and always made sure we had everything we needed. And the coffee was sooo good.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    7.0
    Nice room and good breakfast for a short stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night

    The room itself was not as clean as we expected from a 9+ rating. Also, the external pnoise level around the hotel was more than anticipated and woke us up a few times in the middle of the night.

    The facilities were generally very clean and more than adequate. Nice attention to details.

    Stayed in February 2024

  • Reviewed: January 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only aspect of the room I was bothered by was the temperature. My family found it really cold and after trying to adjust the thermostat we could only get it to 21 degrees Celsius. It was a little colder than how we normally like it but other than that everything was great.

    I loved how everything was clean and tidy upon our arrival. The wifi was strong so I was able to get a lot of work done that night during my stay. The staff and workers were very friendly and welcoming.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Christmas Day breakfast was not the usual hot breakfast. Not a big problem, but I wish that we had known that. Certainly, the donuts, etc. were nice!!!

    Very spacious room for our 5 person family.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    8.0
    Room was okay! Staff was friendly! Outside of premises felt unsafe.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a homeless person on the side of the building looking in windows. Reported it to the front desk the next morning. There was no one at the desk when I came back in from outside making a phone call to report it to.

    Staff was friendly!

    Stayed in December 2023

  • Reviewed: November 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable amenities.

    Stayed in September 2023

  • Reviewed: November 6, 2023

    7.0
    Nice Weekend Stay
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    The hotel was a little on the dirty side but dealable.

    The man at the front desk was so nice and personable! I should have gotten his name so I could let Hampton Inn know that he is a great front desk person. The breakfast, both days we were there, was okay, typical hotel buffet. The coffee was EXCELLENT. And, they had International Delight Creamer. The beds were comfy. I had a king size bed and the mattress was better than my mattress at home. My son said the sofa bed was very comfortable.

    Stayed in October 2023

  • Reviewed: August 25, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The 50% fee of the initial rate for incidentals

    Location

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Large, clean room. Bathroom was very bright and clean. Great breakfast to start your day!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room temp felt warm even though we had it turned to the coldest it would go.

    Convenient on off of the highway

    Stayed in July 2023

  • Reviewed: June 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    nothing

    the breakfast was delicious

    Stayed in June 2023

  • Reviewed: March 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk staff was fantastic.

    Stayed in March 2023

  • Reviewed: January 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing in walking distance for food

    Clean, large room, polite staff

    Stayed in January 2023

  • Reviewed: November 1, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    carpet needed cleaning

    location. bed and linens. breakfast

    Stayed in October 2022

  • Reviewed: September 3, 2022

    9.0
    Great place to stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Check in person was ok. He could have given more information at check in, like breakfast times, elevator location, etc.

    Nice clean, comfortable room. Good location.

    Stayed in September 2022

  • Reviewed: August 31, 2022

    8.0
    Nice & clean
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    only thing I wasn’t pleased with was it was 6 of us in the room they only gave 2 towels and 2 washcloths. Also couldn’t tell if it was my neighbors or upstairs but after 12a we heard alot of loud noises and thuds not good with a 11m old baby trying to sleep

    Great for myself 3 kids nephew and sister we were all very comfortable the room was very spacious and clean.the pool was nice breakfast was nice and so was the coffee

    Stayed in August 2022

  • Reviewed: August 1, 2022

    7.0
    Nothing special and overpriced
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was dirty and cold, rooms could’ve been cleaned better, breakfast was alright, the room was tiny and the bathroom door wouldn’t stay shut. Honestly not worth $208 a night.

    Rosie at the front desk was amazing all weekend, she was so nice and helpful.

    Stayed in July 2022

  • Reviewed: July 28, 2022

    7.0
    Successful, the accommodations allowed us to meet our goal.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool area could use some freshening up/attention

    The room size and staff

    Stayed in July 2022

  • Reviewed: July 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    One of the best breakfasts I have ever had in a hotel of this price range. Fabulous staff. updated room.

    Stayed in July 2022

  • Reviewed: June 25, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Was satisfied.

    Love the counter space in bathroom. Nice pool. Good breakfast.

    Stayed in June 2022

  • Reviewed: June 12, 2022

    9.0
    Nice hotel in East Syracuse
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    pool was just okay according to my kids- I didn’t actually see it. I think it was just smaller than the one at the hotel where we were the previous night. (see above comment about barn doors for the bathrooms)

    Spacious rooms with fold out couches which helped because we have big kids- ages 14-22. Good breakfast area with typical hotel breakfast- waffles, oatmeal, eggs (probably powdered but was fine), muffins, yogurt, fresh fruit, etc. One of our rooms was called a “queen suite”- it had 2 queen beds, fold out couch, very large room but not a separate bedroom with a door which my husband was expecting. Bathroom doors in the rooms are sliding barn doors which didn’t feel very “private”- however in the larger queen suite there was another inner (locking) door with the toilet & tub/shower behind it. The normal room didn’t have this- just the “suite.”

    Stayed in June 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: