6377 Court Street Road, East Syracuse, NY 13057, United States of America
#5 of 23 hotels in East Syracuse
Guests' ChoiceBased on 216 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.8
Value for money
7.8
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Lequanna
United States of America"Oh my goodness! I am thrilled to share that the breakfast was simply amazing! The best part of it was that the kids had so many options to choose from and they absolutely loved it. It was such a delightful surprise! :)"
Stayed in March 2024
Reviewed: March 25, 2024
Julie
United States of AmericaThey did not clean our room before our 2nd night stay
Very nice & professional staff. Indoor pool
Stayed in March 2024
Reviewed: March 25, 2024
Shea
United States of AmericaGreat breakfast and very clean facility
Stayed in March 2024
Reviewed: March 6, 2024
Michael
United States of AmericaPoor wifi
Stayed in March 2024
Reviewed: February 27, 2024
Souad
CanadaWe had to ask 3 times for housekeeping, we only got it after multiple days of asking for it after we didn’t even need it. No ventilation in the rooms, so it can get smelly and humid.
Comfortable beds and nice lobby. Breakfast was good. Great pool and gym. Employees were very nice and tried to help :) Good location, very calm. BEST PART OF IT: FREE COFFEE/TEA IN THE LOBBY ALL DAY LONG and the man who was in charge of the coffee was so nice and always made sure we had everything we needed. And the coffee was sooo good.
Stayed in February 2024
Reviewed: February 24, 2024
Ginette
CanadaThe room itself was not as clean as we expected from a 9+ rating. Also, the external pnoise level around the hotel was more than anticipated and woke us up a few times in the middle of the night.
The facilities were generally very clean and more than adequate. Nice attention to details.
Stayed in February 2024
Reviewed: January 4, 2024
Zeng
CanadaThe only aspect of the room I was bothered by was the temperature. My family found it really cold and after trying to adjust the thermostat we could only get it to 21 degrees Celsius. It was a little colder than how we normally like it but other than that everything was great.
I loved how everything was clean and tidy upon our arrival. The wifi was strong so I was able to get a lot of work done that night during my stay. The staff and workers were very friendly and welcoming.
Stayed in December 2023
Reviewed: December 26, 2023
John
United States of AmericaChristmas Day breakfast was not the usual hot breakfast. Not a big problem, but I wish that we had known that. Certainly, the donuts, etc. were nice!!!
Very spacious room for our 5 person family.
Stayed in December 2023
Reviewed: December 24, 2023
Tricia
United States of AmericaThere was a homeless person on the side of the building looking in windows. Reported it to the front desk the next morning. There was no one at the desk when I came back in from outside making a phone call to report it to.
Staff was friendly!
Stayed in December 2023
Reviewed: November 28, 2023
Daniel
United States of AmericaComfortable amenities.
Stayed in September 2023
Reviewed: November 6, 2023
Jacquelyn
United States of AmericaThe hotel was a little on the dirty side but dealable.
The man at the front desk was so nice and personable! I should have gotten his name so I could let Hampton Inn know that he is a great front desk person. The breakfast, both days we were there, was okay, typical hotel buffet. The coffee was EXCELLENT. And, they had International Delight Creamer. The beds were comfy. I had a king size bed and the mattress was better than my mattress at home. My son said the sofa bed was very comfortable.
Stayed in October 2023
Reviewed: August 25, 2023
Laverne
United States of AmericaThe 50% fee of the initial rate for incidentals
Location
Stayed in August 2023
Reviewed: August 17, 2023
Kelly
United States of AmericaRoom temp felt warm even though we had it turned to the coldest it would go.
Convenient on off of the highway
Stayed in July 2023
Reviewed: June 14, 2023
Hope
United States of Americanothing
the breakfast was delicious
Stayed in June 2023
Reviewed: March 27, 2023
James
United States of AmericaThe front desk staff was fantastic.
Stayed in March 2023
Reviewed: January 30, 2023
Melanie
United States of AmericaNothing in walking distance for food
Clean, large room, polite staff
Stayed in January 2023
Reviewed: November 1, 2022
Susan
United States of Americacarpet needed cleaning
location. bed and linens. breakfast
Stayed in October 2022
Reviewed: September 3, 2022
Kelly
United States of AmericaCheck in person was ok. He could have given more information at check in, like breakfast times, elevator location, etc.
Nice clean, comfortable room. Good location.
Stayed in September 2022
Reviewed: August 31, 2022
Sheleen
United States of Americaonly thing I wasn’t pleased with was it was 6 of us in the room they only gave 2 towels and 2 washcloths. Also couldn’t tell if it was my neighbors or upstairs but after 12a we heard alot of loud noises and thuds not good with a 11m old baby trying to sleep
Great for myself 3 kids nephew and sister we were all very comfortable the room was very spacious and clean.the pool was nice breakfast was nice and so was the coffee
Stayed in August 2022
Reviewed: August 1, 2022
Amber
United States of AmericaPool was dirty and cold, rooms could’ve been cleaned better, breakfast was alright, the room was tiny and the bathroom door wouldn’t stay shut. Honestly not worth $208 a night.
Rosie at the front desk was amazing all weekend, she was so nice and helpful.
Stayed in July 2022
Reviewed: July 28, 2022
Casey
United States of AmericaPool area could use some freshening up/attention
The room size and staff
Stayed in July 2022
Reviewed: July 12, 2022
Linda
United States of AmericaOne of the best breakfasts I have ever had in a hotel of this price range. Fabulous staff. updated room.
Stayed in July 2022
Reviewed: June 25, 2022
Laura
United States of AmericaWas satisfied.
Love the counter space in bathroom. Nice pool. Good breakfast.
Stayed in June 2022
Reviewed: June 12, 2022
Gail
United States of Americapool was just okay according to my kids- I didn’t actually see it. I think it was just smaller than the one at the hotel where we were the previous night. (see above comment about barn doors for the bathrooms)
Spacious rooms with fold out couches which helped because we have big kids- ages 14-22. Good breakfast area with typical hotel breakfast- waffles, oatmeal, eggs (probably powdered but was fine), muffins, yogurt, fresh fruit, etc. One of our rooms was called a “queen suite”- it had 2 queen beds, fold out couch, very large room but not a separate bedroom with a door which my husband was expecting. Bathroom doors in the rooms are sliding barn doors which didn’t feel very “private”- however in the larger queen suite there was another inner (locking) door with the toilet & tub/shower behind it. The normal room didn’t have this- just the “suite.”
Stayed in June 2022
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