7637 New York State Route 96, Victor, NY 14564, United States of America
#1 of 7 hotels in Victor
Guests' ChoiceBased on 326 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.4
Value for money
8.5
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 23, 2024
Bruce
United States of AmericaN/A
Comfortable and good amenities. Spacious
Stayed in May 2024
Reviewed: May 3, 2024
Daniel
United States of AmericaScarcity of rooms at times and because it is in high demand the prices tend to be higher
I have stayed here several times now. It is my go to place when I’m going to visit relatives in Fairport. It’s always in high demand due to its location and amenities so I can’t always get a room but I love it when one’s available.
Stayed in May 2024
Reviewed: May 1, 2024
Michelle
United States of AmericaN/a
Beautiful grounds and lobby. Clean comfortable room. Courteous staff.
Stayed in April 2024
Reviewed: April 1, 2024
Karen
United States of AmericaThere was many people this past weekend and dining area was full, had to eat in our room, but that was also fine.
The breakfast was good, many items to choose from.
Stayed in March 2024
Reviewed: March 30, 2024
Lloyd
CanadaBilled for a substantial amount that wasn’t mine. Still working on this getting corrected.
Nice place for an overnight stay
Stayed in March 2024
Reviewed: March 24, 2024
Kimberly
United States of AmericaGreat hotel, very comfortable, clean and great location.
Stayed in March 2024
Reviewed: March 22, 2024
Rosemarie
United States of AmericaNothing
We had the friendliest front desk person ever, her name was Emani Rogers. She was the best. If all Hotels had people like her, we would be staying all the time.
Stayed in February 2024
Reviewed: February 14, 2024
Eddie
United States of AmericaThe air conditioner in room was very loud disrupting my sleep
Stayed in February 2024
Reviewed: February 4, 2024
Katrin
United States of AmericaMy room was very dark.
Breakfast area and backyard
Stayed in January 2024
Reviewed: January 9, 2024
Lantian
CanadaStaffs are very friendly and helpful. I have orders from Macy’s to the place. They helped keep it for me.
Stayed in January 2024
Reviewed: January 5, 2024
Carrie
United States of AmericaDon't leave a towel that was used to wipe up shavings in the clean room
Did not eat breakfast. Check in staff were very friendly and helpful. The facility seems a little dated and rooms are small. Room was pretty clean, but there was hair in tub and what looked like someone's shavings on one of the bath towels.
Stayed in January 2024
Reviewed: January 4, 2024
Curti
United States of AmericaThe fireplace in the front lobby was broken.
Breakfast was awesome. There were so many options and the staff ensured that everything was stocked. The front desk staff were helpful and attentive. Our room was just as pictured and clean. The pool was a great size and the hot tub was good.
Stayed in December 2023
Reviewed: January 2, 2024
Carol
United States of AmericaWe booked a King room several days in advance, but we’re given a room with 2 queen beds. I feel they should have saved a King room for us per our reservation. The bathroom was small, and did not have the vanity space that other Hampton Inns have.
I liked the amenities in the room-coffeemaker, microwave, refrigerator.
Stayed in December 2023
Reviewed: December 30, 2023
Mark
United States of AmericaThe tub did not drain properly so water accumulated as you took a shower
Location staff and appearance
Stayed in December 2023
Reviewed: December 30, 2023
Mary
United States of AmericaNothing in particular
Close to family and cozy
Stayed in December 2023
Reviewed: December 25, 2023
Rochester58
United States of AmericaRoom was old and tired looking
Staff and location
Stayed in December 2023
Reviewed: November 18, 2023
Peterson
United States of AmericaClose to the highway, green space around it to walk our dog, very friendly staff.
Stayed in November 2023
Reviewed: October 23, 2023
Christopher
United States of American/a
excellent breakfast and staff.
Stayed in October 2023
Reviewed: October 11, 2023
Mellissa
United States of AmericaSome of the decor is old.
Clean, spacious rooms, not overly crowded. Good breakfast!
Stayed in October 2023
Reviewed: October 10, 2023
Robert
United States of AmericaNothing
Very comfortable
Stayed in October 2023
Reviewed: September 30, 2023
Katherine
United States of AmericaThe door to the room did not close properly, and the drain did not drain quickly.
Stayed in September 2023
Reviewed: September 22, 2023
Carrie
United States of AmericaCheck in staff had some trouble getting our reservation to show up and then it took a long time to process. AM staff when we were leaving very unfriendly. Would not make eye contact or speak to us as we were walking by. Not very good customer service with that person
Clean, comfortable room although odd layout in the bathroom. Nice to get a text from manager welcoming us.
Stayed in September 2023
Reviewed: September 21, 2023
Gwendolyn
United States of AmericaI liked everything..
Everything, the bathroom was huge and the shower was great.. the water pressure was just right
Stayed in September 2023
Reviewed: September 8, 2023
Scottquigley
United States of AmericaNA
The staff was great and accommodating.
Stayed in August 2023
Blitar, Indonesia
Lech am Arlberg, Austria
Brisbane, Australia
Minsk, Belarus
Sennan, Japan
Warri, Nigeria
The Entrance, Australia
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content