172 - 180 North Genessee Street, Utica, NY 13501, United States of America
#7 of 15 hotels in Utica
Guests' ChoiceBased on 260 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.4
Facilities
8.2
Staff
8.5
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
Kalter
United States of AmericaParking lot was a bit tight.
Clean, spacious, near good restaurant
Stayed in May 2024
Reviewed: April 19, 2024
Kevin
United States of AmericaThe HVAC in our room was very loud. Sleep was impossible
Stayed in April 2024
Reviewed: April 11, 2024
Mary
United States of Americasee above
Beds were comfortable. wish there were more gluten free offerings at breakfast. shower head was a bit loose.
Stayed in April 2024
Reviewed: March 30, 2024
Christina
United States of AmericaNothing.
Great rooms, and hotel! Beds were super comfortable.
Stayed in March 2024
Reviewed: March 9, 2024
Deborah
United States of AmericaThe cleanliness of the bathroom could’ve been better. I didn’t like the shower curtain.
The staff was very friendly and the complimentary breakfast had many options. The price was reasonable too.
Stayed in March 2024
Reviewed: October 28, 2023
Anne
United States of AmericaThe front desk staff is hot and cold. They are either super friendly and helpful or they act like you are an imposition to them.
I like that’s it’s usually very clean
Stayed in October 2023
Reviewed: September 12, 2023
Philip
United States of AmericaStaff person decided to vacuum the carpet in the dining area in the morning while customers were still eating. Very distracting. such cleaning should be scheduled AFTER the breakfast period.
Stayed in September 2023
Reviewed: September 10, 2023
Tricia
United States of AmericaI thought it felt it leaned more in feeling of the Home2 suites and not like the usual feel of a Hampton, if that makes sense.
It was very convenient for us.
Stayed in September 2023
Reviewed: August 25, 2023
Traciana
United States of America😶
Location (walking distance to everything in the city)
Stayed in August 2023
Reviewed: August 18, 2023
Patricia
CanadaNothing. It was all good.
It was clean, easy access, lots of parking. Staff friendly.
Stayed in August 2023
Reviewed: August 12, 2023
Peggy
United States of AmericaFront lobby very hot & uncomfortable. Very very hard to find! Hampton Inn sign very small! Cannot see from street & directions confusing If they Just said behind Denny’s would have saved us a half hour!
Breakfast good- think fresh fruit would have been a good addition
Stayed in July 2023
Reviewed: June 25, 2023
Linda
United States of AmericaAll of it.. no
Great
Stayed in June 2023
Reviewed: March 25, 2023
Ed
United States of AmericaOur timing wasn’t good when checking in. We arrived with the whole US Army. They were checking at the same time. The desk was overwhelmed. The soldiers were great. They let us go 1st. The staff tried hard and in the end everything was fine.
Both were ok. The food was good/as expected. Location was close to highway for easy on/off.
Stayed in February 2023
Reviewed: February 20, 2023
Munira
United States of Americapool was closed and we had a group of kids with us. we were very disappointed.
it was ok but I won’t stay there again
Stayed in February 2023
Reviewed: December 15, 2022
Mary
United States of Americasmell of pot
location and pool
Stayed in December 2022
Reviewed: October 17, 2022
Debra
United States of AmericaVery clean, always pleasant employees willing to help whenever needed and great breakfast.
Stayed in October 2022
Reviewed: August 26, 2022
Nancey
United States of Americagood
Stayed in August 2022
Reviewed: August 20, 2022
Corinne
United States of AmericaThe price. Could not use the pool water too cold.
Beds were comfortable & bathroom roomy and clean.
Stayed in August 2022
Reviewed: July 26, 2022
William
United States of AmericaTV viewing options could have been better but it was ok.
Breakfast was great. Several options to choose from. Good coffee.
Stayed in July 2022
Reviewed: July 17, 2022
Tracy
United States of AmericaBreakfast was ok, not like other Hamptons we have stayed at.
Close to the wedding venue, and easy to find.
Stayed in July 2022
Reviewed: July 16, 2022
Kathleen
United States of AmericaThe coffee in the lobby was terrible and the entrance's location was difficult to find.
Stayed in June 2022
Reviewed: July 4, 2022
Joe
United States of AmericaBreakfast sausage was not good, eggs were cold, orange juice was just water. Potato looked like McDonald's.
Disappointed that shower curtain wouldn't stay closed, only one chair in room
Stayed in June 2022
Reviewed: July 1, 2022
Timothy
United States of AmericaI did not get a reciept from Bookings .com - my email is tim.ehmann@oconnellelectric.com - I need it emailed ASAP
avaialability
Stayed in June 2022
Reviewed: June 28, 2022
Linda
United States of Americai wasn't aware that this was a pet friendly hotel I'm not fond of pets in a hotel
The breakfast was great the food was very tasty and there was a nice variety for all types of appetites
Stayed in June 2022
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