207 5th Avenue, Downtown San Diego, San Diego, CA 92101, United States of America
#58 of 240 hotels in San Diego
Guests' ChoiceBased on 1685 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.6
Staff
8.8
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Kimberly
United States of AmericaVery difficult to shave my legs in the shower, as there is nowhere to put your foot up to get closer to your leg. The light in the bathroom is very dark. And no fan in the bathroom
All staff we encountered were very pleasant and helpful
Stayed in May 2024
Reviewed: April 30, 2024
Nicholas
United Arab EmiratesFree beer on arrival but 11$ (if I remember rightly) bottle of water in the room. No complementary water in the room at all. I am having a dispute about double payment but booking.com have no way of assisting with this.
Hotel was perfectly located, great facilities and a welcome beer at the bar upon arrival. Comfortable bed, staff were very courteous.
Stayed in April 2024
Reviewed: April 27, 2024
Joseph
United States of AmericaThe carpet and interior decor was worn.
Location was great.
Stayed in April 2024
Reviewed: April 15, 2024
Rosanne
United States of AmericaThe neighboring room was very loud during the night and security was banging on their door a couple different times. When I complained at check out they waived both my friends and my valet fee, which was very nice.
The rooms was really nice. Had a couple drinks at the bar and we ate at Nobu. The staff was friendly. Our neighbors were very loud overnight and security had to step in, when I complained at check out they waived my valet charge which was very nice. Overall it was a really nice getaway!
Stayed in January 2024
Reviewed: April 14, 2024
Craig
United States of AmericaThe onsite restaurant for breakfast was so-so......ate there once and didn't bother to go back other days, just not worth it. Just an empty place with no vibe whatsoever
Great location. Rooms were very nice. Valet was very responsive. Had some check-in issues but it was basically a misunderstanding and got cleared up.
Stayed in March 2024
Reviewed: April 1, 2024
Michelle
United States of AmericaDidn't like paying extra $35.00 for early check in. . $60.00 to park is ridiculous! Bathroom - terrible lighting, no fan. Pillows looked like they would be nice but they were not comfortable at all. Flat! Bed wasn't great, just ok
Close to Petco. Nice view. Secure, safe. Nice staff.
Stayed in March 2024
Reviewed: March 28, 2024
Greg
United States of AmericaGreat location and well appointed room.
Stayed in February 2024
Reviewed: March 24, 2024
Setu
United States of AmericaRoom looked slightly dated
Great location
Stayed in March 2024
Reviewed: March 21, 2024
Brian
United States of AmericaThe lights at PetCo Park beaming into my room until late at night. Just had to partially close the black out drapes. Not the fault of the hotel of course.
Easy access to my room. Convenient location.
Stayed in March 2024
Reviewed: March 21, 2024
Marc
United States of AmericaRusted chair legs in living area, could never get shower hot enough, a bit noisy from cars and motorcycles revving engines and such, sofa was not very comfy(wanted to lie down), no desk to setup my laptop and work, bellhop was never at the bell desk, hallways on my floor were frigid
Reception staff, housekeeping, inroom dining, and valet were great. Room size, decor, view, balcony, water pressure, comfort of tenperature, bed comfort, convenience to the city convention ctr, etc were great
Stayed in March 2024
Reviewed: March 20, 2024
Paula
United States of Americaeverything
Stayed in March 2024
Reviewed: March 10, 2024
Mahir
Saudi ArabiaThe bed its not comfortable and the blanket not a good quality
Stayed in February 2024
Reviewed: February 26, 2024
Martha
MexicoParking only valet, at 2 am a lot of people screaming and partying at the room hallway. Supposed to be for family
Location
Stayed in February 2024
Reviewed: February 15, 2024
Patricia
United States of AmericaI didn't like how hard the bed was, the shower also was a bit dirty. The door that led out to the balcony had a loose knob so I didn't even open that door. $60 for valet parking is also a bit ridiculous.
The hotel smells really nice, the aesthetic of the hotel is also rlly cute. Staff was also really nice!!
Stayed in February 2024
Reviewed: January 24, 2024
Eldeeb
EgyptValet parking pricy
Location , view , rooms and cleanliness
Stayed in January 2024
Reviewed: January 20, 2024
Lim
United States of AmericaWaited until 1 am for the rollout bed when ordered at 2 pm check in
Nice staff
Stayed in December 2023
Reviewed: January 11, 2024
Bart
Belgiumbreakfast was not up to standard and very expensive.
Stayed in December 2023
Reviewed: January 4, 2024
Diana
MexicoYa no existe el Hard Rock Cafe. Totally overpriced for what you get.
Super ubicacion.
Stayed in November 2023
Reviewed: December 29, 2023
Linda
ChinaWish they had a kettle in the rooms.
Nice spacious rooms and friendly front desk staff.
Stayed in December 2023
Reviewed: December 25, 2023
Verdun
United States of AmericaToilet got clogged
Unique place, great atmosphere in hotel.
Stayed in December 2023
Reviewed: December 13, 2023
Oliver
United KingdomAmazing location in downtown, Nobu restaurant joint to hotel, and overall pretty cheap for what you get
Stayed in November 2023
Reviewed: December 9, 2023
Esther
ItalyThe staff was so courteous. The hotel lobby has a beautiful scent. The room was spacious and well arranged. The bed was comfortable. The location is great. I got a good deal on the price of the room on Black Friday.
Stayed in December 2023
Reviewed: December 3, 2023
Behzad
CanadaOverpriced
Normal hotel. Room is overpriced. Although it is Hard Rock hotel, there is not a Hard Rock Cafe restaurant.
Stayed in November 2023
Reviewed: November 25, 2023
Lorena
United States of AmericaGreat location
Stayed in November 2023
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