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  5. Reviews of Quality Inn & Suites

Reviews of Quality Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8 Landings Drive, Harmarville, PA 15238, United States of America

#5 of 6 hotels in Harmarville

Guests' Choice

Review Score

Based on 324 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.7

  • Location

    7.1

  • Facilities

    5.1

  • Staff

    6.4

  • Value for money

    5.8

  • Free WiFi

    6.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 3, 2023

    4.0
    it was a place to stay for the night, very disappointing and the staff were rude.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    there were holes in the walls, the toilet barely worked, and the staff were rude. we could hear everything in the hallway.

    it was near a lot of stores and fast food

    Stayed in December 2023

  • Reviewed: October 26, 2023

    4.0
    Was OK for location and price. Might stay there again if upgrades are made.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Entire hotel smelled like weed. Loud guests and loud train right outside until 1am. No fire alarm in either of our 2 rooms (fire code violation?) One exit door to outside duct taped shut. The other security door doesn't latch. Had to ask for toilet paper. Towels were usable but dingy

    Staff was great. Breakfast was sparse but good

    Stayed in October 2023

  • Reviewed: October 22, 2023

    5.0
    Great for the price, however I did expect it to be cleaner considering some smaller motels are in better shape
    • Leisure trip
    • Solo traveler
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower. Looked like the beginning of Black mold. Tile needed redone in shower. Good bit of dust and dirt around AC/ Heater

    Location…. Close to nearby restaurants.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    4.0
    Just don’t have high expectations of “Quality”.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was obviously understaffed, difficult to tell who staff is without name tags or uniforms, outdated and not cleaned very well routinely. Found hair on sheets, filth on several surfaces, broken lamp with possibly lotion on it, smiley faces drawn on windows, elevator had a “goober” spit on wall. Potentially could be much nicer with attention to detail.

    It served our purpose for a port in the storm and the location was perfect to attend the event we were there for. Restaurants and stores nearby were helpful.

    Stayed in October 2023

  • Reviewed: September 19, 2023

    4.0
    Could be cleaner slept well carpet was in tatters
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I always check for bedbugs and under mattress found washcloth some wiped their dirty butt with😞

    Okay breakfast

    Stayed in September 2023

  • Reviewed: September 18, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dirty .holes in wall 321 party room coffee was awful

    ? First room was holes in the wall and dirty

    Stayed in September 2023

  • Reviewed: September 12, 2023

    4.0
    I would only stay at another Quality Inn if I had no other choice. This hotel had zero quality.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    1. The automatic front doors was broken, a sign on the door indicted use the side door. 2. Inside the elevator, the doors were scratched up and unattractive. 3. The sheets on my bed had spotted blood stains. Absolutely unacceptable. Why would this billion-dollar hotel chain reuse blood spattered sheets is beyond me. 4. The bathroom could have been cleaner when we arrived. There were pieces of tissue paper off the floor and strands of hair in the shower. 5. Some of the towels & washcloths were not white, but a dingy gray with a yellowish hint (indicated years of usage) 6. The night stand had some type of greasy residue on it that would not come off even after I used a cleaning wipe to re-clean it. 7. The walls in my room had chipped paint.

    Breakfast was fine. The breakfast area was very small, but clean.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    4.0
    probably will not stay here again.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    shower head was held together with duck tape. bathroom floor was dirty in the corners badly.

    even though they didn't know if room was ready when checking in, It was around 3pm, it was ready

    Stayed in September 2023

  • Reviewed: July 17, 2023

    5.0
    Good location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was poor. Poor selection, dirty tables

    Location was good. Room was clean

    Stayed in July 2023

  • Reviewed: July 16, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Staff checking us in didn't look professional. Street clothes and messy bun. Swore a few times while checking me on. The security lock on our door was busted too. Dirty cover sheets too.

    Location

    Stayed in July 2023

  • Reviewed: July 16, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    They were behind and couldn't get in till 4pm.

    Location and softness of the bed

    Stayed in July 2023

  • Reviewed: June 26, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My comforter had multiple spots on it. Probably should’ve been replaced.

    Stayed in June 2023

  • Reviewed: June 18, 2023

    6.0
    Not bad for a night. Good location.
    • Leisure trip
    • Group
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room had a strange smell and was not very clean. there were towels from the previous guests still hanging in the bathroom.

    staff was very nice and helpful.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness

    Price

    Stayed in June 2023

  • Reviewed: May 11, 2023

    5.0
    it was okay wouldn’t go back
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I never really saw the staff. The rooms were filthy. The bathroom looked like it wasn’t cleaned for months.

    Stayed in May 2023

  • Reviewed: May 10, 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The microwave and fridge didn't work. The carpet was tore up in certain spots and there was no sheets for the let out couch. It was only a blanket and a pillow.

    The staff was nice

    Stayed in May 2023

  • Reviewed: May 1, 2023

    4.0
    Quite , comfortable & affordable but disappointed by a lack of simple maintenance and repair.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room and bathroom needed detailed cleaning and better general maintenance. Top bed covers had stains. Carpet was frayed . Bathroom needed repairs, broken racks, scuffed walls, a lot of rust on bath light fixture.

    Beds were comfortable with extra pillows. Hotel was quiet. AC/ heat worked.

    Stayed in April 2023

  • Reviewed: February 28, 2023

    5.0
    Wasn't impressed
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was at 2:00 we arrived at 4:00 they gave us our room key we went to our room open the door and it still wasn't cleaned from the previous individuals we had to go back to the desk inform them they had to give us another room we got to that room no toilet paper and it was cleaned quickly there was dust everywhere you can tell that it hadn't had a real good clean The remote was broke still worked was missing half of it. The staff was all dressed in regular clothing which I thought was rather strange to be checked in by somebody wearing a tie-dyed hoodie.

    Stayed in February 2023

  • Reviewed: December 24, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    poor breakfast, limited staff(understandable with COVID), cleanliness was substandard

    Beds comfortable and good location

    Stayed in November 2022

  • Reviewed: November 14, 2022

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was charged a extra $25.00 for a room that I book..!! The person working was rude and unproff

    The room was nice.

    Stayed in November 2022

  • Reviewed: November 12, 2022

    6.0
    overall my stay was ok.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    all of the appliances were unplugged, the temperature in the room was set to 61 degrees, the tv had some lines through the picture and some stations had a picture but also had a static sound instead of the shows audio.

    the room was comfortable, the bed was ok. everything was clean and neat

    Stayed in November 2022

  • Reviewed: October 25, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    had to move rooms because the toilet in our room did not work and the room they moved us to the shower did not drain very well.

    close to restaurants, stores, and places to go for fun.

    Stayed in October 2022

  • Reviewed: October 8, 2022

    5.0
    It was perfect for a one night stay.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was away from the entryways. The facilities looked older and could used some updating. To be honest for the price being the lowest in the area. Significantly lower than the two motels on either side of it, I would say it was a bargain.

    Very basic. Decided to eat out for breakfast

    Stayed in September 2022

  • Reviewed: September 12, 2022

    4.0
    Very disappointing.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 8 nights

    The bathroom was NOT in good condition. There was a corner beside the shower and toilet that looked like it hadn't been cleaned in a while and was black with mold (See photo). On one morning at 3:00A a car or van pulled up in front with it's stereo system full blast shaking the windows and that went on for a half hour. It left before I got through to the police. I would have thought that whoever was at the desk would have chased them out of there. This was probably the worst hotel experience I have ever had. The place needs to get hosed down and updated.

    The only good thing about it was the price and the proximity to where we needed to visit.

    Stayed in September 2022

Showing 1 - 25

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