455 Plaza Drive, Secaucus, NJ 07094, United States of America
#5 of 15 hotels in Secaucus
Guests' ChoiceBased on 2374 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
8.4
Value for money
8.1
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Marjorie
United States of AmericaStaff was not so cordial
Close to convention center
Stayed in May 2024
Reviewed: May 27, 2024
Steve
United States of AmericaMore communication needs to be given upon checkin about parking. Lots of construction in the garage and no instructions given to get to the hotel. I ended up in the Courtyard Marriott and they were very nice to help me get to this hotel.
Very nice facilities.
Stayed in May 2024
Reviewed: May 27, 2024
Mohammed
Saudi ArabiaOutdated hotel , it seems it has not been renovated in 20 years ! Also, it has distinct smell. Breakfast is below average (I used to have breakfast outside) .
Location.
Stayed in May 2024
Reviewed: May 24, 2024
Kari
United States of AmericaBeds too soft and uncomfortable for anyone with any back issues at all. Clearly they are long overdue to be replaced. Slight mildew smell in room. No air flow as can’t open windows at all. No fan in bathroom. Bringing own fan helps. Water pressure in bathroom sink and shower not great but good shower head with ability to change spray helped with that. Toilet has very weak flush. Think plumbing needs upgrade. Also, prices being inflated so high due to convention taking advantage of people. I understand a little higher, but it was too expensive for room value and having cheap mattresses. Looking ahead to next year they already inflated Saturday night to three times normal rate!
Room was clean, staff was very polite and helpful, breakfast was great with waffles and omelets made to order! Bus service to NYC convenient. Free parking a huge bonus.
Stayed in May 2024
Reviewed: May 24, 2024
Tanvir
United KingdomAmenities are very old and unlearned. The room was not cleaned on day 2 and later we were informed I had to pre-book it!
Big rooms, free parking and good breakfast
Stayed in May 2024
Reviewed: May 21, 2024
Farzad
CanadaGreat location. Bus stop right in front of the hotel. Big and clean rooms.
Stayed in April 2024
Reviewed: May 20, 2024
Jennifer
United States of AmericaIssues booking(changed from 3 to 2 people after booked(desk fixed and didn’t add charge). If I booked in Dec it was under $200, but I didn’t have cash so I waited until Feb or mar and it was about $470 for room(booked up quickly so only suite available-lesson learned for next time). Allowed 60 or more people to scream, slam trays on tables in cheers, bang on doors and windows and race the halls on multiple floors until after 11pm(we came to rest before event we had to wake early for :( ). Shower “curtains” are cloth and soak. Also flood bathroom floor, should Get normal curtains or sliding glass. Just add a $1 tree curtain inside tub to keep water in.
Most things. Could use a bigger pool, but everything was nice. Enjoyed see through mirrors and transparent “hallways”. Kind and helpful staff.
Stayed in May 2024
Reviewed: May 17, 2024
Rifatali
PakistanLocation is great, Walmart is 5 min, Restaurants and movie house 7-10 min walk Bus stop is across the street
Stayed in March 2024
Reviewed: May 16, 2024
Janet
United States of AmericaFitness room had no towels or sanitizer to clean equipment before or after use.
Location and hotel excellent.
Stayed in May 2024
Reviewed: May 15, 2024
Mirlan
KyrgyzstanIt is clean and silent. The locations is very convenient. A lot of place to eat in walking distance. And the bus to NYC is just in front of the hotel.
Stayed in May 2024
Reviewed: May 14, 2024
Abdulrahman
United Arab EmiratesThey are money seekers Charge me $30 for additional hours extension from 11am to 12pm
Location Spacious
Stayed in May 2024
Reviewed: May 13, 2024
Jehvine
United States of AmericaThe pool needs to be heated, it’s indoor but it was a bit cold.
The suite was a good size, 2 bedroom king suite, beds were comfortable. The aesthetics was nice, staff was welcoming, good location. There is many restaurants & retail stores around, convenient that Walmart is across the street. The parking could have been explained a little better due to the construction on the parking garage, but glad it was free.
Stayed in May 2024
Reviewed: May 13, 2024
Torben
DenmarkMunch noice from the open area at ground floor even that we stayed at the top floor.
I like the spacius rooms, free parking
Stayed in April 2024
Reviewed: May 13, 2024
Janusz
PolandBreakfast could be better. Cleaning rooms only for request was a bit odd. Do not turn AC down, there will be no fresh air in the room at all.
Transport to NYC is very convenient, bus arrives every 15-30 min and in 20-40 min you are on Times Square. Interesting design of the hotel. Rooms were much quieter than I would expect.
Stayed in May 2024
Reviewed: May 12, 2024
Ольга
UkraineGood breakfast.
Stayed in April 2024
Reviewed: May 11, 2024
Saurabh
United States of AmericaThe cost was a bit too high
Room was spacious and good
Stayed in April 2024
Reviewed: May 6, 2024
Gretchen
United States of AmericaOur room wasn’t as clean as it should have been. Empty wrappers were on the floor and behind the nightstands.
The hotel itself was nice. The breakfast was super.
Stayed in May 2024
Reviewed: May 2, 2024
Angela
United States of AmericaBox springs dirty
Location staff and style
Stayed in May 2024
Reviewed: April 29, 2024
Hope
United States of AmericaSome of the staff were a bit grumpy but all did a great job
The rooms were great and the elevators were fast
Stayed in April 2024
Reviewed: April 29, 2024
Dawn
United States of AmericaMinor things that I didn't like. The parking is a bit annoying since we had to park a bit far out of the way and then walk over to the hotel but at least the weather was nice. The bed wasn't the comfiest but not too big of a deal. Some of the breakfast foods seemed a bit stale but they were still good. Probably because we went down a bit late. And the room had coffee in it but no tea bags. Oh, and there is a $150 charge for incidentals that takes 3-7 business days to reflect back in your account that im definitely not fond of.
A HUGE room! A pull out couch and a very nice king bed. Loved the big window for the lighting. Had a microwave and mini fridge. TV was nice and big. There was thankfully a bathtub. Bathroom had nice amenities like mouthwash, Neutrogena soap, and even a little bag with cotton swabs and a nail file. The breakfast was so good! They even had nuggets and fries available. They actually make your omelets and waffles to order! Lots of sausage, bacon, bagels and toast, eggs, fruit, etc. The staff was very friendly and let us check in early. The hotel itself was gorgeous as well!
Stayed in April 2024
Reviewed: April 29, 2024
Malenanj
United States of AmericaPrior to my stay I requested late check out. I was informed it would be 30$ before 3pm anytime after would be full day rate. Upon check in, I learned it was, 30$ PER HOUR past the standard 11am checkout time. I would have planned my trip differently had I known this information beforehand and chosen a different hotel. After expressing concern about the price difference, the woman I spoke to made no effort to correct the situation but instead chose to speak negatively about the staff member who gave me wrong information. Not nice.
The hotel is clean and located around plenty of restaurants.
Stayed in April 2024
Reviewed: April 28, 2024
Maarten
Bonaire St. Eustatius and SabaNa
Clearness, staaf and location were great. Busb320 takes you in to ny
Stayed in April 2024
Reviewed: April 27, 2024
Agoba
United KingdomLoVed it . There are lots of negative feeedabck about the deposit, but i got mine back wihtjn a week. Its stavdatd stuff, but i guess people simply panick when they see this.
Stayed in April 2024
Reviewed: April 26, 2024
Marce
United States of AmericaBreakfast was not to great but it was exceptional pool was cold I didn’t last for very long in there but my daughter is a little fish and loves to be in the water one we called and let them know the pool was cold the turned in the pool heater and I wasn’t told about the a $150 fee they charge when you check in and get it back 3 to 5 business days after your check out date when i book through booking and if they did I don’t see it I found when I got to the hotel.
The rooms view was perfect and it’s next to really good restaurants Walmart and about a 6 -7 minutes drive to the American Dream Mall
Stayed in April 2024
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