777 Casino Drive, Cherokee, NC 28719, United States of America
#9 of 15 hotels in Cherokee
Guests' ChoiceBased on 578 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.6
Staff
8.6
Value for money
7.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Joanna
United States of AmericaThe room was the disappointment. Needs to be updated, bathroom grout is discolored, caulk in shower was cracked, tv service was out for awhile at night.
Resort was really great. The food was awesome. Dealers were great too.
Stayed in April 2024
Reviewed: April 29, 2024
Marsha
United States of AmericaI did not like that there is almost a $40 fee for amenities that I didn't use. I think that it is unfair to the customer. There should be some way for the hotel to decipher what the customer uses. I would suggest having a badge for people to scan if they're using any of the amenities
I like the associates were very friendly. The hotel is in a great location and it's truly tranquil. I was there to just relax and distress.
Stayed in April 2024
Reviewed: April 27, 2024
Timothy
United States of AmericaI paid for a king room and got a double room. Did self check in and didn't bother asking for the correct room because the lines were so long.
Every member of the staff we interacted with very helpful and knowledgeable. With a great attitude.
Stayed in April 2024
Reviewed: April 24, 2024
Kevin
United States of AmericaThe tower that we stayed in was a far walk to the casino and a little confusing.
Stayed in April 2024
Reviewed: April 19, 2024
Alina
United States of AmericaFood court pricey. Wouldn't mind the cost if food was at least better than average Room we were in could have used some cosmetic repairs/updates Not many hostess on casino floor to take drink orders.
Hotel and casino were clean. Both were well decorated. Hotel had many public places to sit. Relax.
Stayed in April 2024
Reviewed: April 18, 2024
Edna
United States of AmericaMost restaurants inside facilities were closed on the first night (Ruth Chris was overpriced) more were open on the second night but the choices were limited for people with food allergies. Very few restaurants available outside the casino property. Missed the old time quarter slots.
Well appointed. Friendly staff. Loved location close to the park.
Stayed in April 2024
Reviewed: April 16, 2024
Nancy
United States of AmericaFood prices little high, nothing open late night . Room was a walk to lobby, my sister and I have COPD so walking to lobby was difficult.we made it.
Room was great , place was beautiful loved the food. All the staff security, I was very helpful. Elevator to the casino was close to our room. I want to thank everyone .
Stayed in April 2024
Reviewed: April 7, 2024
Tashaina
United States of AmericaI didn't like that food was so expensive
I like that you really don't have to move your car because everything is in the casino
Stayed in April 2024
Reviewed: April 5, 2024
Patricia
United States of AmericaN/A
Comfortable
Stayed in April 2024
Reviewed: April 3, 2024
Qianna
United States of AmericaThe casino but machines wasn't paying out
Stayed in March 2024
Reviewed: March 25, 2024
Jesse
United States of AmericaN\P
Stayed in March 2024
Reviewed: March 24, 2024
Tammy
United States of AmericaUpdated rooms.
Breakfast was outstanding, but too high for buffet!
Stayed in March 2024
Reviewed: March 22, 2024
Pam
United States of AmericaLong walk to casino. My husband and I have bad knees
Na
Stayed in March 2024
Reviewed: March 20, 2024
Jane
New CaledoniaBed was not very comfortable. Doors to not have soft close so in the wee hours of the morning it was VERY noisy.
Liked the restaurant choices
Stayed in March 2024
Reviewed: March 18, 2024
Shari
United States of AmericaPillows were horrible. The room smelled like smoke even though it was a non smoking room. There should be more shopping boutiques or small unique stores on the property!
The size of the room was great and location was perfect.
Stayed in March 2024
Reviewed: March 12, 2024
Dawn
United States of AmericaLocation to casino
Stayed in February 2024
Reviewed: February 25, 2024
Gregory
United States of AmericaPoor design. Too far to walk to get to room.
Room, restaurants, and employees/staff.
Stayed in February 2024
Reviewed: February 20, 2024
Holmes
United States of AmericaAll the walking
Stayed in January 2024
Reviewed: February 20, 2024
Yairis
United States of AmericaTo much dusty,poor internet and very expensive
The Location,casino and the food.
Stayed in January 2024
Reviewed: February 19, 2024
John
United States of AmericaWe stayed on the 11th floor on the mountain tower. The smile in the elevator and lobby of the 11th floor was horrible.
Stayed in February 2024
Reviewed: February 15, 2024
Blanca
United States of AmericaDefinitely could use some updating. My sink in my room was clogged, water did not go down smoothly. Had to take cap off drain for water to come down.
Nice and clean… nice property lay out
Stayed in February 2024
Reviewed: February 13, 2024
Hamilton
United States of AmericaBooked Cherokee tower room. Not notified that the hotel has two different check-in desks. They at opposite ends of casino. Signage at road is poor. Takes at least 10 minutes at fast pace up and down escalater. Not allowed to pass thru casino with suitcase. Piss poor.
New rooms great . No map in room. No shampoo and 1 bar of soap for the 2 of us.
Stayed in February 2024
Reviewed: January 30, 2024
John
United States of AmericaThe only thing I ask for extra pillows when I checked in but never got them. Other than that the stay was great
The entire facility was so clean. Rooms was very nice.
Stayed in January 2024
Reviewed: January 26, 2024
Heather
United States of AmericaI reserved a "Deluxe" mountain tower room, which costs more. My view was of the roof and neighboring tower. Not worth it. Also, the pillows are too soft for my liking. They kept squishing to the point I felt I was sleeping on my arm.
I like the surrounding area, the room & bathroom is huge. Beds are comfy.
Stayed in January 2024
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