Reviews of Hawthorn Suites by Wyndham Naples This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3557 Pine Ridge Road, Naples, FL 34109, United States of America
#16 of 48 hotels in Naples
Guests' ChoiceReview Score
Based on 853 hotel reviews
8.5Score breakdown
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Cleanliness
8.7
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Comfort
8.8
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Location
8.5
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Facilities
8.6
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Staff
9.0
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Value for money
8.4
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Free Wifi
9.1
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Reviewed: May 22, 2024
Cecy
United States of America17 Reviews1 helpful vote10“The front staff was very nice and pleasant. They knew that we were returned guest, and I believe a gentleman who I think”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Very clean everyone was very nice and hospitable
Stayed in May 2024
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Reviewed: May 20, 2024
Laurie
United States of America4 Reviews10“Excellent hotel and I would return”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I reserved this hotel with a cancellation policy of being able to cancel by 6 pm on the day of the reservation and stated in the confirmation. But three days later received a message with a change in the policy to 48 hours prior reservation date. Fortunately we had no problems and did not need to cancel our reservation but that was not right
The receptionist was very friendly and welcoming. The room was spacious and very clean . Great location , quiet with a beautiful pool area.
Stayed in May 2024
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Reviewed: May 17, 2024
Richard
United Kingdom2 Reviews8.0“Would stay again if visiting Naples - good value for area.”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
Bathrooms are beginning to look a little dated and tired.
Breakfast very good for price. Staff excellent. Nice pool area. Kitchen area in room very good.
Stayed in April 2024
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Reviewed: May 14, 2024
Roberto
United States of America79 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Mobility/Hearing Impaired access and Tub with Grab Bars, Non-Smoking
- • Stayed 1 night
Pilows and bed
Location, staff, amenities
Stayed in April 2024
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Reviewed: May 8, 2024
Tom
United Kingdom10 Reviews9.0“Very pleasant stay in a convenient location just off I75.”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Can’t think of anything specific.
Clean, spacious and all the necessary amenities. Helpful staff also.
Stayed in May 2024
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Reviewed: May 7, 2024
Michael
United States of America8 Reviews10“Highly recommend this hotel as the rooms are very clean and the staff was very nice.”- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The staff was excellent! I booked this room for my elderly parents to stay during a medical procedure in Naples and the staff was so accommodating and very helpful. The room was fantastic and my parents really enjoyed staying there. We booked it twice because the liked it so much when they had to go back the following week.
Stayed in April 2024
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Reviewed: May 6, 2024
Carlton
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was very good! Staff very polite and helpful!
Stayed in April 2024
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Reviewed: May 3, 2024
Lex
Netherlands6 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Airconditioning was a bit loud.
Very nice reception, gave great information on Naples. Good location with everything nearby and Naples in 15-20 minute drive. Breakfast was great although I personally missed the cheese. Pools were very nice.
Stayed in May 2024
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Reviewed: May 2, 2024
Jennifer
United States of America5 Reviews4 helpful votes7.0“Perfect stay for a weekend getaway.”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
We unfortunately booked the same weekend as a soccer tournament so the pool and jacuzzi area was overrun with kids. That is not at all a bad thing, they too had an enjoyable time. We just couldn't relax due to basketballs rolling into our cabana and kids coming to fetch them.
The walking distance for dining was superb. The purpose of the trip was to park the car, chillax in the hotel and be close to a restaurant that was broadcasting the NBA Quarterfinals. This hotel checked the box for us.
Stayed in April 2024
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Reviewed: April 24, 2024
Heather
Austria23 Reviews10“Great hotel with great staff.”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The property was perfectly situated.
Stayed in April 2024
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Reviewed: April 15, 2024
Miskolci
United States of America12 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
Pay for AV charger
Stayed in April 2024
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Reviewed: April 14, 2024
David
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Could have heated the pool, pool towels were to small-almost like a hand towel. Couch in room was uncomfortable.
Good breakfast. Location was convenient to local attractions.
Stayed in April 2024
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Reviewed: April 10, 2024
Carlton
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing comes to mind!!
Breakfast very good!
Stayed in April 2024
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Reviewed: April 5, 2024
Giardina
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
1st room unacceptable, staff reached quickly to solve and change rooms.
Stayed in April 2024
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Reviewed: March 24, 2024
Anna
United States of America1 review7.0“It was enjoyable. Staff was excellent”- • Leisure trip
- • Group
- • Two-Bedroom Suite - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Needs to be remodeled a little.
Breakfast was good enjoyed the the waffles. Everything was fresh.
Stayed in March 2024
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Reviewed: March 18, 2024
Marcia
United States of America3 Reviews10“Would definitely stay again.”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing!
Pool area is beautiful! Staff were great!
Stayed in March 2024
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Reviewed: March 15, 2024
Laurence
United States of America8 Reviews9.0“Very nice”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Lack of cleanliness at the dining room
Peacefulness
Stayed in February 2024
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Reviewed: March 12, 2024
Maryana
United States of America25 Reviews4 helpful votes9.0“We really liked it and recommend this hotel to everyone”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 5 nights
liked everything about the hotel. The road to the beach is about 20 minutes. Not very close. But it's okay
We stayed here for 5 nights and it was wonderful. Very friendly staff! Large clean room with kitchen and large refrigerator, clean bathroom. Very comfortable bed, many receptacles for charging devices. There is everything you need for relaxation. There are movie channels and many other channels for everyone. The pool and Jacuzzi are a very pleasant and beautiful place under the palm trees, with pool towels at the front desk. There is a gym with bicycles and treadmills. Very good variety of hot breakfasts, fruits, yogurt, types of bread, you can make your own waffles. Various varieties of tea, coffee, cream, jams, butter and a lot of everything for a good breakfast. There are many restaurants near the hotel, you can walk there. We highly recommend this hotel.
Stayed in March 2024
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Reviewed: March 7, 2024
Elise
United States of America1 review8.0“Nice place to stay to see and be near beautiful beaches!”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Older property but clean.
Great location and pool.
Stayed in March 2024
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Reviewed: March 3, 2024
Gary
United States of America1 review10“Wonderful we will be back again”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Clean clean clean! Beautiful!
Stayed in February 2024
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Reviewed: March 3, 2024
Ho
United States of America26 Reviews5 helpful votes10“A good option.”- • Business trip
- • Solo traveler
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
The hotel was pretty full and the wifi in the room was kinda slow, went to the lobby and it was fine... The hot water pressure in the bath tub in my room was low but it worked for me.
I need to stay a night in Naples becasue of memorial service. I booked the room through the booking.com and got the room at some crazy price, I do not know if it was a mistake or glitch but using booking.com saved me over $200!!! The hotel has a nice pool area and hot tub, great to meet and find new friends.:) The room was quiet and cool and got right to sleep for early morning departure. I was told breakfest would not be ready untill 7am on Saturday. To my surprise, at "O Damn :30" on the Saturday morning I was departing, there was hot coffee fruit,juice, toast and bagels. The early breakfest worked forme and it was pleasant shock.
Stayed in March 2024
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Reviewed: February 28, 2024
Diane
United States of America4 Reviews9.0“We had a bad experience at an Airbnb which we left early and were happy to find a room available”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
Loved the pool, it had a resort type feel
Stayed in February 2024
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Reviewed: February 25, 2024
Kathryn
United States of America4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The parking lot was a bit dark at night, even though they did have some lights.
The rooms were Wonderful and Very Spacious...the beds were very comfortable. I LOVED the amenities...bar and breakfast room were lovely. The outdoor Pool and Patio with tables were Gorgeous! I loved sitting outside to eat Breakfast, and it was Delicious! 😋 The ladies at the front desk were very friendly and helpful. I would definitely stay here again if I were visiting Naples, Fla.
Stayed in January 2024
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Reviewed: February 21, 2024
Randall
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing. It wasn't fancy or elegant but still very nice.
Gave us a free upgrade without asking for it. It was great.
Stayed in February 2024
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