3557 Pine Ridge Road, Naples, FL 34109, United States of America
#16 of 49 hotels in Naples
Guests' ChoiceBased on 850 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
9.0
Value for money
8.4
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Havinfun
United States of AmericaThey only clean the room every four days so only once during our 7 day stay.... We stayed here to be near beaches so we tracked in sand almost every day which made our bed & room quite uncomfortable.
Front desk staff very helpful and knowledgeable about local restaurants, beaches and activities - kept us busy!
Stayed in May 2024
Reviewed: May 22, 2024
Cecy
United States of AmericaNothing
Very clean everyone was very nice and hospitable
Stayed in May 2024
Reviewed: May 20, 2024
Laurie
United States of AmericaI reserved this hotel with a cancellation policy of being able to cancel by 6 pm on the day of the reservation and stated in the confirmation. But three days later received a message with a change in the policy to 48 hours prior reservation date. Fortunately we had no problems and did not need to cancel our reservation but that was not right
The receptionist was very friendly and welcoming. The room was spacious and very clean . Great location , quiet with a beautiful pool area.
Stayed in May 2024
Reviewed: May 17, 2024
Richard
United KingdomBathrooms are beginning to look a little dated and tired.
Breakfast very good for price. Staff excellent. Nice pool area. Kitchen area in room very good.
Stayed in April 2024
Reviewed: May 14, 2024
Roberto
United States of AmericaPilows and bed
Location, staff, amenities
Stayed in April 2024
Reviewed: May 8, 2024
Tom
United KingdomCan’t think of anything specific.
Clean, spacious and all the necessary amenities. Helpful staff also.
Stayed in May 2024
Reviewed: May 7, 2024
Michael
United States of AmericaThe staff was excellent! I booked this room for my elderly parents to stay during a medical procedure in Naples and the staff was so accommodating and very helpful. The room was fantastic and my parents really enjoyed staying there. We booked it twice because the liked it so much when they had to go back the following week.
Stayed in April 2024
Reviewed: May 6, 2024
Carlton
United States of AmericaBreakfast was very good! Staff very polite and helpful!
Stayed in April 2024
Reviewed: May 3, 2024
Lex
NetherlandsAirconditioning was a bit loud.
Very nice reception, gave great information on Naples. Good location with everything nearby and Naples in 15-20 minute drive. Breakfast was great although I personally missed the cheese. Pools were very nice.
Stayed in May 2024
Reviewed: May 2, 2024
Jennifer
United States of AmericaWe unfortunately booked the same weekend as a soccer tournament so the pool and jacuzzi area was overrun with kids. That is not at all a bad thing, they too had an enjoyable time. We just couldn't relax due to basketballs rolling into our cabana and kids coming to fetch them.
The walking distance for dining was superb. The purpose of the trip was to park the car, chillax in the hotel and be close to a restaurant that was broadcasting the NBA Quarterfinals. This hotel checked the box for us.
Stayed in April 2024
Reviewed: April 24, 2024
Heather
AustriaThe property was perfectly situated.
Stayed in April 2024
Reviewed: April 15, 2024
Miskolci
United States of AmericaPay for AV charger
Stayed in April 2024
Reviewed: April 14, 2024
David
United States of AmericaCould have heated the pool, pool towels were to small-almost like a hand towel. Couch in room was uncomfortable.
Good breakfast. Location was convenient to local attractions.
Stayed in April 2024
Reviewed: April 10, 2024
Carlton
United States of AmericaNothing comes to mind!!
Breakfast very good!
Stayed in April 2024
Reviewed: April 5, 2024
Giardina
United States of America1st room unacceptable, staff reached quickly to solve and change rooms.
Stayed in April 2024
Reviewed: March 24, 2024
Anna
United States of AmericaNeeds to be remodeled a little.
Breakfast was good enjoyed the the waffles. Everything was fresh.
Stayed in March 2024
Reviewed: March 18, 2024
Marcia
United States of AmericaNothing!
Pool area is beautiful! Staff were great!
Stayed in March 2024
Reviewed: March 15, 2024
Laurence
United States of AmericaLack of cleanliness at the dining room
Peacefulness
Stayed in February 2024
Reviewed: March 12, 2024
Maryana
United States of Americaliked everything about the hotel. The road to the beach is about 20 minutes. Not very close. But it's okay
We stayed here for 5 nights and it was wonderful. Very friendly staff! Large clean room with kitchen and large refrigerator, clean bathroom. Very comfortable bed, many receptacles for charging devices. There is everything you need for relaxation. There are movie channels and many other channels for everyone. The pool and Jacuzzi are a very pleasant and beautiful place under the palm trees, with pool towels at the front desk. There is a gym with bicycles and treadmills. Very good variety of hot breakfasts, fruits, yogurt, types of bread, you can make your own waffles. Various varieties of tea, coffee, cream, jams, butter and a lot of everything for a good breakfast. There are many restaurants near the hotel, you can walk there. We highly recommend this hotel.
Stayed in March 2024
Reviewed: March 7, 2024
Elise
United States of AmericaOlder property but clean.
Great location and pool.
Stayed in March 2024
Reviewed: March 3, 2024
Gary
United States of AmericaClean clean clean! Beautiful!
Stayed in February 2024
Reviewed: March 3, 2024
Ho
United States of AmericaThe hotel was pretty full and the wifi in the room was kinda slow, went to the lobby and it was fine... The hot water pressure in the bath tub in my room was low but it worked for me.
I need to stay a night in Naples becasue of memorial service. I booked the room through the booking.com and got the room at some crazy price, I do not know if it was a mistake or glitch but using booking.com saved me over $200!!! The hotel has a nice pool area and hot tub, great to meet and find new friends.:) The room was quiet and cool and got right to sleep for early morning departure. I was told breakfest would not be ready untill 7am on Saturday. To my surprise, at "O Damn :30" on the Saturday morning I was departing, there was hot coffee fruit,juice, toast and bagels. The early breakfest worked forme and it was pleasant shock.
Stayed in March 2024
Reviewed: February 28, 2024
Diane
United States of AmericaLoved the pool, it had a resort type feel
Stayed in February 2024
Reviewed: February 25, 2024
Kathryn
United States of AmericaThe parking lot was a bit dark at night, even though they did have some lights.
The rooms were Wonderful and Very Spacious...the beds were very comfortable. I LOVED the amenities...bar and breakfast room were lovely. The outdoor Pool and Patio with tables were Gorgeous! I loved sitting outside to eat Breakfast, and it was Delicious! 😋 The ladies at the front desk were very friendly and helpful. I would definitely stay here again if I were visiting Naples, Fla.
Stayed in January 2024
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