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  5. Reviews of Hawthorn Suites by Wyndham Lancaster

Reviews of Hawthorn Suites by Wyndham Lancaster This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2045 Lincoln Highway East, Lancaster, PA 17602, United States of America

#24 of 35 hotels in Lancaster

Guests' Choice

Review Score

Based on 803 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast could be better… same thing . Need protein like bacon or sausages.

    Bed /room clean & comfortable

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    VERY PLEASED.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    THE STAFF WAS VERY NICE. THE AREA WAS PERFECT. CLOSE TO ALL RESTURANTS AND SHOPPING.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    I believe the hotel was well worth the money spent .
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The location worked for us. The room was large and comfortable. The price was very reasonable.

    Stayed in April 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Breakfast could have been better, boiled eggs were not fresh, no fresh fruit, otherwise not bad for a hotel free buffet breakfast

    Dog friendly

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    All in all our stay was good, comfortable, & pleasant.
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Disability Access
    • Stayed 3 nights

    The sofa had unsightly stains that discouraged us from sitting on it. The bathroom lighting was too dim. There was no full length mirror in the room.

    The breakfast was good. The breakfast room was pleasant and clean. The 24hour coffee accommodation was very good!! The staff were kind and friendly.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Vrry good except for the truck noise overnite, but thats where you are

    Stayed in March 2024

  • Reviewed: December 19, 2023

    8.0
    It was pleasantly nice.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was dated, no biggy

    The room layout was excellent.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    9.0
    It was good for the price.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed in December 2023

  • Reviewed: December 14, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could have been a lot better. A breakfast meat choice, scrambled eggs and fresh fruit would be beneficial.

    I liked the room.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    Nice
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Traffic was noisy. Thru the week no help in the breakfast room. Need more light in the room. We could hardly see. Outside was gray sky so opening the curtains didn’t help.

    Clean room

    Stayed in December 2023

  • Reviewed: December 3, 2023

    9.0
    Nice place to stay.
    • Leisure trip
    • Travelers with friends
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little pricey

    Front desk and kitchen staff were great and friendly. The hotel was clean and rooms were very nice. Breakfast was continental style but had good choices including biscuits with gravy and pancakes.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    8.0
    Great stay
    • With a pet
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast same hot option every day creamed chipped beef if staying more than one or two days should offer variety. They used to have better breakfast options-but it’s free

    Room very comfortable and clean Nice area to walk dog

    Stayed in October 2023

  • Reviewed: November 23, 2023

    7.0
    Won’t go back
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Wouldn’t accept my debit card upon arrival. Very embarrassing. No idea what happened (I did have money to cover it). They did not assist. New desk person just acted annoyed. I used that same card at an atm and then paid with cash. They were very unprofessional. The road sounds were loud, driveway was weird. Sketchy people in parking lot.

    Close to our venue.

    Stayed in October 2023

  • Reviewed: November 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed could have been a little softer.

    Breakfast was very good. Staff was very nice and friendly. Facility was in good condition.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    9.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was to firm

    Clean

    Stayed in November 2023

  • Reviewed: October 16, 2023

    8.0
    Fine. Would stay again. For the pancakes, if nothing else.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    - Carpets have not been cleaned in a long time. - Room darkening curtains don't really darken entirely. About what you'd expect from a hotel of this level. But these days maybe not. Need an upgrade. - Whole town smells like cow dung. But that's not the property's fault. Part of the Lancaster, PA experience. Haha!

    - Breakfast. The pancake maker is everything every other review is saying it is. We abused it. Plus, Chobani yogurt. And other good stuff. They did not cheap out. - Our King suite had couches + center table. We could use that space like a mini living room. - Has a small dining table in one corner. Very useful with a toddler in tow. Never enough flat spaces.

    Stayed in July 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff ☺️

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Other than the check in, as always a nice quiet peaceful perfect mini vacation.
    • Leisure trip
    • Solo traveler
    • Queen Suite with Sofa Bed - Disability Access
    • Stayed 5 nights
    • Submitted from a mobile device

    Usually the check-in is seamless. Never, ever had a problem. This is possibly my fifth or sixth time at this location. However there is always a first. Jeremiah, the front desk person decided to be brusque and truculent .He would further begin to speak to me in a slower measured tone. Why? This is unacceptable. I was shocked.

    Breakfast was ok. Of course it was much better prior to the COVID. I was able to get oatmeal & yogurt so that was good.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Big rooms, good location but they need to clean the furniture.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    The couches and chairs in both rooms need cleaning. It was a nice room but the furniture could be cleaner. The breakfast was the worse I’ve had in a suite hotel. There were very little selections.

    The room was very nice, a couch, table and chairs etc.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Ok for a day trip
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was not for everyone. Pancakes Boiled eggs. Toast a coffee or just tea plain cereal this everything bland. This is more of a senior citizen type of menu. Which was basically the majority of who was studying g there.

    Convenient location for shopping and eating. Close to transportation. 

    Stayed in October 2023

  • Reviewed: September 28, 2023

    8.0
    Nothing extraordinary
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy a/c unit. Drab appearance

    Pancakes outstanding. Staff nice.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was not great. No left turn at exit. May be some suggestions about where to turn around would be helpful

    Stayed in September 2023

  • Reviewed: September 21, 2023

    9.0
    Quiet ambiance with wonderful staff and restful night. Will definitely revisit and recommend to others.
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect.

    Clean and great location. Quite atmosphere with wonderful staff members.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not very good. Coffee was awful. Breakfast was just biscuits and gravy. No fresh fruit at all.

    Room was clean and very nice. Staff was pleasant

    Stayed in September 2023

Showing 1 - 25

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