751 Cypress Station Drive, Louisville, KY 40207, United States of America
#46 of 147 hotels in Louisville
Guests' ChoiceBased on 603 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.4
Staff
8.9
Value for money
8.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Karen
United States of AmericaNothing
Convenient to everything. The room was spacious and the bed was comfortable.
Stayed in May 2024
Reviewed: May 28, 2024
Rachel
United States of AmericaNo tub
The size and amenities of the room and property.
Stayed in May 2024
Reviewed: May 17, 2024
Patricia
United States of AmericaHuge step up on tub. Bed was firm. Tub was dirty, hair in drain. Front desk man was aloof.
Huge bathroom. Nice breakfast, comfortable chaise and couch
Stayed in May 2024
Reviewed: May 13, 2024
Teresa
United States of AmericaStaff very friendly. Clean rooms. We only needed a 1 night stay, it was affordable for our needs.
Stayed in May 2024
Reviewed: May 1, 2024
Christina
United States of AmericaWe loved our stay here! One of the best hotel experiences we have had. Great option for large families like ourselves (7 of us), and they allow pets which was awesome. Their breakfast buffet was great with a wide variety of food, the room was clean on arrival, the staff left you alone to enjoy your stay but at the same time was always available if you needed something. The bathrooms were clean. Pool area was clean. Dining area was clean. What's equally important is the location. It's a beautiful town with a ton of things to do.
Stayed in April 2024
Reviewed: April 29, 2024
Alice
United States of AmericaNo reply
No reply
Stayed in April 2024
Reviewed: April 25, 2024
Margaret
United States of AmericaCarpet on floor
Clean & Convenient location
Stayed in April 2024
Reviewed: April 24, 2024
Tammy
United States of AmericaClean
Very nice
Stayed in April 2024
Reviewed: April 23, 2024
Lisa
United States of AmericaNice room. Good location.
Stayed in March 2024
Reviewed: April 22, 2024
Zachary
United States of AmericaThe pool was down and I rented the hotel for the pool. The person that was doing the breakfast bar was not attentive and was kind of rude.
It was a great stay clean, comfortable bed, friendly staff.
Stayed in April 2024
Reviewed: April 22, 2024
Kimberly
United States of AmericaPool and hottub closed
Very comfortable beds, friendly staff
Stayed in April 2024
Reviewed: April 14, 2024
Polen
United States of AmericaTook a bit to get reservation sorted.Desk could not find it.Had to call in the techies.She said an update of Booking.com. Was the issue🤷
Was a nice room with a filling breakfast available.
Stayed in April 2024
Reviewed: April 8, 2024
Onlyonelyn
United States of AmericaThe fact tht it wasnt the room i selected at time of booking and tht they didnt let me know it was a problem with my room until i got there.
Everything
Stayed in March 2024
Reviewed: April 5, 2024
Rick
United States of AmericaNo USB ports in room
Breakfast was okay
Stayed in April 2024
Reviewed: March 22, 2024
Cindy
United States of AmericaThe tile floor in the kitchenette area felt sticky underfoot. Furnishings, while comfortable, are “dated” and tired looking
Good location. Check in staff person was friendly. Room 427 was comfortable, quiet and roomy. Adequate choices for breakfast
Stayed in March 2024
Reviewed: March 22, 2024
Bg
United States of AmericaUnfortunately, like many hotels, the doors are shutting with a loud bang. Some people manage to close them quietly, but most seem to have no respect for other guests especially at night. When I mentioned that there was a lot of noise, door banging and screaming, the man at the reception said he could not do anything. This was a little disappointing for an otherwise really nice hotel.
The suite we had was wonderful and very spacious. We were able to invite a handicapped guest to spend and evening with us in the "TV-Room" sitting comfortably together talking. Breakfast was nice, the room was clean and the bathroom was well equipped.
Stayed in March 2024
Reviewed: March 12, 2024
Joyce
United States of AmericaI didn't like the fact that when I called to ask how late the pool and spa were open I was informed they were both closed. I was offered a refund but I wasn't into looking for something at that late hour. Also I coughed all night, this is unusual idk if it was room related or not.
It is a very nice facility, the room was large and comfortable, including the king size bed and sitting area. The attendant at the desk is very friendly and helpful. It was a very convenient stay for a surgery in the morning.
Stayed in March 2024
Reviewed: March 7, 2024
Amanda
United States of AmericaThe pool was out of order and we didn’t know until we got there
The location was nice
Stayed in March 2024
Reviewed: February 25, 2024
Steve
United States of AmericaPool was out of order!!!
Location and the suite was nice like having the front room vibe.
Stayed in February 2024
Reviewed: February 20, 2024
Laura
United States of AmericaPool wasn’t up and running when we stayed for some reason
Clean!
Stayed in February 2024
Reviewed: February 16, 2024
Kevin
United States of AmericaPrice
It was very nice
Stayed in February 2024
Reviewed: February 5, 2024
Christene
United States of AmericaThe only thing I didn't like was the beds very hard
Beautiful, clean, friendly
Stayed in February 2024
Reviewed: February 1, 2024
Matthew
United States of AmericaThe pool was closed and that was a selling point for me to stay there.
Friendly staff clean and very comfortable.
Stayed in January 2024
Reviewed: January 26, 2024
Eric
United States of AmericaNot good water pressure in shower The lady that was there Saturday night not overly friendly.
Location close to shopping and restaurants Close to interstate Like that was 2 separate rooms and could close off bedroom Good breakfast
Stayed in January 2024
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