Reviews of Hayes Valley Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
417 Gough Street, San Francisco, CA 94102, United States of America
#158 of 224 hotels in San Francisco
Guests' ChoiceReview Score
Based on 277 hotel reviews
7.3Score breakdown
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Cleanliness
7.8
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Comfort
7.7
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Location
8.9
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Facilities
7.3
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Staff
7.3
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Value for money
7.8
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Free WiFi
8.8
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Reviewed: May 16, 2024
David
United States of America1 review7.0“Good Value.”- • Leisure trip
- • Solo traveler
- • Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
Good location. Impossible parking. Very basic. Only one toilet and one bath/ shower room per floor of 8 rooms but the room itself was nice and the price was good for SF
Stayed in May 2024
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Reviewed: May 14, 2024
Tobenna
Germany5 Reviews6.0“It wa”- • Leisure trip
- • Solo traveler
- • Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
Check in was a bit finicky
Clean and functional
Stayed in May 2024
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Reviewed: May 12, 2024
Fsuan
Germany77 Reviews6 helpful votes8.0“Very good with a few caveats”- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
The accommodation is located in Hayes Valley neighborhood, full of nice cafes and great restaurants, however, this is really close to Tenderloin neighborhood, infamously known for drug use. The closest two BART stations are quite sketchy during night time and better avoided, better take an Uber/Lyft from the airport. If you are arriving during the day it should be OK but be ready for some walking dead scene on these two stops. I'd still stay there if I were to visit SF again. Bear in mind the hotel has no staff AT ALL so make sure you provide your telephone number and download the app in advance that opens the door. Room is a bit too hot
Clean, comfortable, great location and good value for money. A steal in San Francisco
Stayed in May 2024
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Reviewed: May 6, 2024
Thanh
United States of America1 review8.0“Would stay here again. Definitely a steal for the prize and location.”- • Leisure trip
- • Couple
- • Queen Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
We couldn’t get the TV in our room to work but it’s not a big issue. The inn is located at a busy area with a lot of car and foot traffic.
Affordable and clean. The kitchen area is nice with free coffee, hot chocolate and tea. The best part for us was the luggage drop off option.
Stayed in May 2024
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Reviewed: May 6, 2024
Kristin
United States of America6 Reviews1 helpful vote8.0“Perfect.”- • Leisure trip
- • Couple
- • Twin Room with Shared Bathroom
- • Stayed 3 nights
I liked everything. Its an old building but is painted and clean.
Great location, clean, and affordable. Off site staff were very helpful and always available.
Stayed in April 2024
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Reviewed: April 28, 2024
Nico
Germany8 Reviews1 helpful vote6.0“Extremely loud, no staff on site”- • Leisure trip
- • Family with young children
- • Twin Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Extremely loud, it felt like the windows were open all the time. There was no front desk Even though we hadn’t checked out yet and our luggage was still inside the room, we were locked out of the room (it wasnt 11 am yet)
.
Stayed in April 2024
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Reviewed: April 26, 2024
Martha
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Shared Bathroom
- • Stayed 3 nights
There is no front desk worker at the hotel. Check-in was difficult because we couldn't get in the building. They never sent a code to get in and we had to wait for a cleaner to come in the building to let us in. No one answered the number to call left by the front door. Directions about calling in advance should be way clearer, emphasizing that nobody will be there to let you in. Also, the simple breakfast which we really enjoyed on prior visits is no longer a perk and no coffee or anything else.
Great location. Great old building. We stayed in turret room which has wonderful street views.
Stayed in February 2024
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Reviewed: April 15, 2024
Sally
United States of America3 Reviews7.0“It was a nice room if you are ok without toilet or shower in your room. Location good.”- • Leisure trip
- • Family with young children
- • Queen Room with Shared Bathroom
- • Stayed 2 nights
Shower could be updated and cleaned more often. Place to hang clothes while in shower needed
Bed was comfortable, lighting ok, Kitchen area nice and very useful
Stayed in March 2024
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Reviewed: April 8, 2024
Clarice
Philippines3 Reviews6.0“Nice location, charming interiors.”- • Leisure trip
- • Solo traveler
- • Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
Hair dryer was not working. No heater in the room. Bluetooth lock was sometimes not responsive.
Convenient location, early check-in, spacious and well-equipped pantry.
Stayed in April 2024
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Reviewed: March 20, 2024
Peter
United States of America4 Reviews8.0“Would definitely stay here again, but would try to get a quieter room!”- • Leisure trip
- • Family with young children
- • Twin Room with Shared Bathroom
- • Stayed 2 nights
Some rooms right above a busy street so traffic noise can be fairly loud.
Super clean, great location near event venues and restaurants/bars.
Stayed in March 2024
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Reviewed: December 17, 2023
Tiago
Austria22 Reviews1 helpful vote7.0Good- • Business trip
- • Couple
- • Queen Room with Shared Bathroom
- • Stayed 8 nights
- • Submitted from a mobile device
The inexistent service desk, as I have never received the check-in email and no one ever gave me the Wi-Fi details to login.
I liked the location, especially the neighborhood.
Stayed in December 2023
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Reviewed: November 19, 2023
Rémy
France32 Reviews1 helpful vote7.0“Good location but be ready for a noisy experience”- • Leisure trip
- • Couple
- • Queen Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Very noisy streets, so be ready to bring along earplugs.
Easiness for checking in and out.
Stayed in September 2023
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Reviewed: November 18, 2023
Yohan
India2 Reviews8.0“v good, enjoyed”- • Leisure trip
- • Solo traveler
- • Double Room with Shared Bathroom
- • Stayed 10 nights
request for attached bath rooms
location is good
Stayed in October 2023
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Reviewed: September 28, 2023
Martha
United States of America9 Reviews2 helpful votes7.0“worked out under circumstances, but very rough scary beginning.”- • Leisure trip
- • Solo traveler
- • Double Room with Shared Bathroom
- • Stayed 3 nights
no onsite staff to be found only Hispanic construction/cleaning workers encountered with very little English fluency. My room was located at an entirely different address a block away and around the corner upstairs. would never have found it without Hispanic worker calling someone and leading me to that location. better communication needed from ownership. no inside lock on door for added security once inside room and electronic entry didn't always work as smoothly as would like.
Able to stay in same room after having to extend stay. bus stop access very good and lot of foot traffic to and from vibrant bar-restaurants along the street.
Stayed in September 2023
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Reviewed: September 22, 2023
Charlotte
United Kingdom8 Reviews2 helpful votes7.0“Comfortable, basic room in a good location.”- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Room was a little small and sometimes shared bathroom was inconvenient as only 2 toilets and 1 shower per floor.
Location was good in a buzzy neighbourhood. Comfortable bed.
Stayed in September 2023
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Reviewed: September 12, 2023
Barney
United Kingdom10 Reviews1 helpful vote8.0“Clean and well-located.”- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Slightly noisy from plant equipment outside window. Continental breakfast not provided as expected.
We’ll located and easy to access.
Stayed in September 2023
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Reviewed: September 8, 2023
Justina
Czech Republic4 Reviews1 helpful vote7.0“pleasant”- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 7 nights
- • Submitted from a mobile device
At first we were placed in a building around the corner, bc we were staying for a week. The room there was not pretty, the kitchen was unequiped and everything seemed dirty. To that place was also different code that was not sent to us in advance. Afterall we asked for room switch and everything worked out.
The location was great. The shared kitchen has pretty nice view and was pretty much clean.
Stayed in September 2023
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Reviewed: September 3, 2023
Bryena
Canada1 review8.0“Lovely”- • Leisure trip
- • Couple
- • Queen Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
The drugs and homelessness, but that seemed to be all over the city, unavoidable, but will deter us from coming back to San Francisco.
There wasn’t a breakfast. Location was great.
Stayed in September 2023
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Reviewed: September 1, 2023
Pamela
United States of America7 Reviews1 helpful vote7.0“Extremely valuable for your dollar. It’s in the middle of everything! It was clean but older ( think antique) but the pr”- • Business trip
- • Solo traveler
- • Queen Room with Shared Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
It is a bit old; albeit for the price, it was great
It was near everything and the location has a vibrant vibe
Stayed in August 2023
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Reviewed: August 23, 2023
Sipos
Hungary5 Reviews8.0“Pleasant stay at a trendy neighborhood.”- • Leisure trip
- • Travelers with friends
- • Double Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Everything was good
Great location at a safe neighborhood. Clean rooms and other facilities. The check in went really easily.
Stayed in August 2023
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Reviewed: July 24, 2023
Julie
United States of America1 review7.0“We had a lovely SF weekend!”- • Leisure trip
- • Couple
- • Queen Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
The shower wasn’t clean and they did away with the continental breakfast.
Great location, pretty quiet, nice kitchen/lounge areas
Stayed in July 2023
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Reviewed: July 18, 2023
Geoff
United States of America11 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Queen Room with Shared Bathroom
- • Stayed 1 night
No chance to request a different room because there's no-one at Reception...ours was on the noisy side of the street, and up 3 flights of stairs.
Digital door/Check-in worked technically.
Stayed in July 2023
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Reviewed: July 18, 2023
Andrew
United States of America1 review6.0“Rent a bed in hayes valley”- • Leisure trip
- • Solo traveler
- • Double Room with Shared Bathroom
- • Stayed 4 nights
- • Submitted from a mobile device
No Elevator. No staff. The key software is an annoying cost-cutting move. I couldn't "loan" my key to my son. The staff (chatbot?) couldn't help. The level of service you provide to be called a "hotel" or "inn" is higher. If you're just looking to rent a bed/room it's fine and the location is great.
Great location. Other clientele were fine
Stayed in July 2023
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Reviewed: May 7, 2023
Hector
Philippines3 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 2 nights
Bathroom and toilet shared. no elevator
Location is okey safe and room is clean
Stayed in April 2023
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