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Reviews of Heart of the Valley Motel

73 Heart Lane, Maggie Valley, NC 28751, United States of America

#21 of 56 hotels in Maggie Valley

Guests' Choice

Review Score

Based on 32 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    10
    Owners were super friendly, place was remodeled and extremely clean. Enjoyed the sitting area near the creek. Had fun pl
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My pillow was big and fluffy, I like a smaller pillow but that’s my preference.

    We liked that it sat back off the main road, and that it was small and quaint.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was very helpful and accommodating. The refrigerator was bigger than what I expected.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Excellent!!!
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was exceptional, the staff, the room and the location. There’s a beautiful stream in front with a fire pit.

    Stayed in April 2024

  • Reviewed: January 1, 2024

    9.0
    Great Hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were thin and flat and mattress a bit firmer then we prefer but not to bad. Towels could definitely be bigger an I would suggest a curved shower curtain Rod as every time you turn on the bathroom light the vent fan comes on so when your showing it suck’s the curtain into shower with you. There is no way to be certain the curtain is changed person to person unless you did it yourself so preferably it not touch me.

    Location, facility newly remodeled, great staff and owner was Very polite and always smiling which makes for a great experience.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great.

    Owner was very friendly. The rooms were recently renovated and very clean. Would definitely recommend and stay there again.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    Best Place That I Will Only Ever Stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was extremely clean, Absolutely no noise, property is so peaceful to stay at, beds are so very comfy. Owners are so nice. I visit often and will only stay at this place.

    Stayed in December 2023

  • Reviewed: November 12, 2023

    10
    Exceptional Stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a cute hole in the wall motel, Super clean & the staff was very friendly!

    Stayed in November 2023

  • Reviewed: October 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms were clean and beautiful

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Clean
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No breakfast

    Stayed in October 2023

  • Reviewed: September 4, 2023

    10
    First time staying there
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Liked it all

    First time staying there loved it really nice place.

    Stayed in September 2023

  • Reviewed: August 24, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location for a relaxing stay.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    Great
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great location. Staff very friendly and helpful.

    Stayed in August 2023

  • Reviewed: July 14, 2023

    10
    Convenient, clean and updated.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not many places for electronics to charge. Microwave, coffee maker and microwave shared one outlet (only 2 plugged at a time). Only one nightstand with outlets.

    Clean and quiet. Creek in front of property is relaxing.

    Stayed in July 2023

  • Reviewed: May 16, 2023

    8.0
    Laid back location. Just off the main road welcoming spot to stay.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The water does take awhile to heat up and it wasn’t even winter but just turn it on and let it run and it will eventually heat up nice and toasty.

    The location is great, great setting, love the creek and camp fire area. Easy in easy out. Within walking distance to local places.

    Stayed in May 2023

  • Reviewed: April 21, 2023

    9.0
    Dependable
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Accommodations were great. Staff is very friendly and hands on. Small town , small town vibe.

    Stayed in April 2023

  • Reviewed: February 21, 2023

    10
    We had a wonderful time and will definitely stay here again.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything! The room was very clean, bed was comfortable, owner is absolutely the nicest lady.

    Stayed in February 2023

  • Reviewed: November 3, 2022

    9.0
    Overall I enjoyed Heart of the Valley Motel. The staff was so nice and helpful!
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Didn’t like that booking.com charged me the weekend rate of $119 when the motel rate was $79 for Sunday and Monday nights.

    No breakfast was available. The location was convenient and peaceful. Loved the brook running out front.

    Stayed in October 2022

  • Reviewed: November 3, 2022

    8.0
    It was okay but I don’t think I would stay there again
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location and the rooms didn’t have a table or any chairs to sit in

    The rooms were nice and clean but kinda small

    Stayed in October 2022

  • Reviewed: February 22, 2024

    6.0
    Peace, quiet, clean, and has a creek.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some extra hanging for coats and drying things would have been nice as we were there to snow ski, but I would return here anyway as we really enjoyed the stay.

    The rooms were clean and the mattresses were extra firm. The motel was very quiet and sat back from the road. A fire pit was available for use and already stocked with wood.

    Stayed in February 2024

  • Reviewed: July 11, 2023

    7.0
    Maggie Valley is beautiful and this hotel was quaint and definitely had the feel of the mountains. I really enjoyed my s
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

     The hotel didn’t have anyone come in on a daily basis to freshen your room, and I didn’t mind that however, I stayed for two nights, and only had enough coffee for one day. If someone had come in to freshen the room, they would have replenished the coffee. And they don’t offer free breakfast or coffee offered with this stay. I didn’t mind that I just wish I had more coffee in my room.

    The hotel was only two minutes from the festival grounds so the location was great. You could tell the room was remodeled and very clean. It was Internet, a coffee maker, microwave, refrigerator, and hairdryer. It was quiet and relaxing.

    Stayed in July 2023

  • Reviewed: October 28, 2022

    5.0
    Pretty but not functional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They need 1 more curtain panel for each side of the window. I had to use a clip in the middle because the panels don't meet fully in the middle. There is also a gap on the end that you can see through when standing outside. I had to tape the panel to the wall so no one could see us in bed from the outside. The gap is small but definitely big enough to be able to peek in. I had no hot water in the tub but had hot water in the sink. It was too late at night to call when we got back in so I had to take a bird bath from the sink. I called in the morning and it was fixed while we were gone. The mattress is hard as a rock. If you are looking for a plush, wrap your body in comfort mattress, this is not the place for you. There are no chairs to sit in and watch TV. If you have back problems like me, you cannot sit up in bed for long periods. Thankfully I brought a fold up camping chair. The hotel sign at the road is not lit so you can barely see it when you are trying to find it at night. The driveway is so skinny only one car can go down at a time. There is also a fence next to the driveway. If you go on the wrong side of the fence you end up in a campground. It is very hard to see where to turn at night with no lights at the entrance. There are only 2 floors with no elevator. I hurt my foot a few days before our trip and was in a cast but I was told they could not switch my room to ground level so it was very hard getting up and down the stairs. I couldn't get a refund because the room was already paid for so I had to do the best I could. They do not have cable. You can only stream shows via the smart TV on Netflix etc. Thank goodness we brought our own Keurig because the single coffee pot in the room did not work. There is a mini refrigerator/freezer in the room that works great. The rooms looked so luxurious from the pictures but it is not comfortable at all.

    Visually, the rooms look amazing. They are newly renovated and very clean.

    Stayed in October 2022

  • Reviewed: October 17, 2023

    10
    Heart of the Valley was amazing overall, it’s in a great central location and was just as cozy as a cabin for the two of
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The only issue we had was with the air conditioning and heat. It was a little confusing to figure how to get the heat to work. But we eventually figured it out and it wouldn’t prevent us from staying again.

    We love how quiet the property was. We loved that it was a huge hotel with a bunch of people, so it really felt quiet and lowkey. We will definitely stay here again. The rooms were very nice and clean. We loved that the owner was helpful with our check on time since we were traveling pretty far.

    Stayed in October 2023

  • Reviewed: June 5, 2023

    9.0
    great place to stay in Maggie valley,rooms are very clean and the owner is extremely helpful and nice. beds and pillows
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    beds and pillows were too hard for our liking

    clean rooms,nice location and awesome owners

    Stayed in June 2023

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2023

Showing 1 - 25

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