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  5. Reviews of Heidi's Inn

Reviews of Heidi's Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1270 Route 22, Brewster, NY 10509, United States of America

#1 of 2 hotels in Brewster

Guests' Choice

Review Score

Based on 284 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    7.0
    Overall good experience. Despite unpleasantries, I think I might stay there if I have to.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights

    First morning staff didn't respond to my greeting, pretended she did not hear. sensed strong prejudice. Tempted to say next time ask about ethnicity before you book individuals.

    room clean. One staff member on the morning of my last 2 days was wonderful. I didn't get her name, but she had tatoos along her both arms., she was very pleasant and helpful. Cleaning staff was also courteous. surroundings were lovely, trees, cleanliness.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Like the room. Staff was nice . Only thing not sure about shower. Don’t like that the door doesn’t slideso you get cold
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet

    Stayed in April 2024

  • Reviewed: March 28, 2024

    8.0
    excellent stay for the price. staff great room very good.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    amenities..shampoo, soap was a little sparse

    room was clean, neat and spacious

    Stayed in March 2024

  • Reviewed: February 11, 2024

    9.0
    Nothing fancy but a lovely place to stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom and sink area lights are shared which isn't optimal. We understand this is being fixed in remodel.

    The bed was very comfortable with lots of pillows. Loved eating breakfast in the atrium by the huge fireplace every morning. The staff were super friendly and helpful in finding restaurants.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    7.0
    Good for what I needed
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are paper thin walls…

    Location was good. Somewhat secluded

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I would have preferred a lamp on bedside nightstand instead of overhead recessed lighting only

    I liked the fireplace in lobby

    Stayed in December 2023

  • Reviewed: October 30, 2023

    8.0
    Very convenient location to I-84 and 684, pet friendly with no weight restrictions for dogs
    • With a pet
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It should have had toiletries such as shampoo and conditioner, and a blow dryer. It also could have used bedside lamps, as there were only recessed lights, one on each side above the bed, which had dimmers. Not great lighting if you’re trying to read something.

    The location was great! I was staying on my trip home to Pittsburgh, from visiting my son in CT, and I had my Newfie with me, so needed a dog friendly hotel. It was just for a short overnight stay, as I needed to be on the road by 4:45am. The breakfast offerings were out when I checked out, which was nice, as I was told the breakfast hours were later than I was going to be there. So a nice hot cup of coffee to take with was appreciated. The only thing was there were no toiletries, such as shampoo and conditioner in the room, nor tissues or a blow dryer. This wasn’t a problem for me, as I always travel with my own, but for someone who doesn’t, assuming those items will be provided, it would be a problem. Overall, it was a pleasant stay, quiet, as my room was set back up on the hill, toward the far end of the row, and checked all the boxes I needed it to. Worth the stay if you’re traveling with pets. Plus it’s convenient to the lakes and cute towns nearby. Great antiquing about 20 minutes or so north on rte 22. I used to live in a town just over the border in NW CT, so am familiar with the area. Also, the Mexican restaurant next door is worth checking out.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights

    While the rooms are standard motel fare, everything else was top notch. Of note, the staff and the location were excellent!

    Stayed in October 2023

  • Reviewed: October 3, 2023

    7.0
    Not yo bad a place to stay.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Look above.

    The price was a bit high. We're were not told we're anything was, such a ice machine. One question asked if we paid gorvextra services. Didn't know you had any. There was no microwave in the room, which most places have now a days.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    7.0
    Heidi’s Inn is a cozy place to stay with your family.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated; needs some renovations.

    The property was very big which was great for our children. The breakfast was good, our kids were happy.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Full meal offering onsite. The Mexican place next store was just insanely busy. Might as well not be there.

    Breakfast was excellent compared to similar offerings at other hotels. Grounds we're very well kept. Room was spotless. Would definitely stay again.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    7.0
    Overall it was a nice facility. But due to its age it may need some renovation projects
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    I felt a little unsafe as there was no additional locks on the door. Just the doorknob and that's all!!! There should be a bolt action lock as well on the door.

    I liked the fair market price, the clean and neat room. The breakfast was basic but good.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom small.

    Older property extremely well maintained. Far enough of the busy road to be quiet. Nice grassy lawns.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    8.0
    Restful and pleasant.
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is very helpful. The place is a good value. It is well maintained. Good standard for the type of place.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    8.0
    Great place for a weekend getaway from the hustle and bustle.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    No Wi-Fi or phone in room but our cell service was fine. Bare minimal essentials in the room, (ex. soap, shampoo, tissues etc). Barely enough for sharing.

    Old school check in and check out. Beautiful grounds, very clean and peaceful stay. Friendly staff. Definately would stay here again.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    9.0
    It feels cozy and welcoming. When I asked for a room with a kitchen they changed me immediately. I like that you can l
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean pool friendly accommodating staff outdoor space

    Stayed in August 2023

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The location is perfect for an overnight stop between D C and Maine. The excellent Mexican restaurant next door is a bonus.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    8.0
    Great stay
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Only downside was they need to clean up the weeds and trim shrubs on walkways.

    Large room. Quiet location. Nice pool.

    Stayed in August 2023

  • Reviewed: July 16, 2023

    9.0
    Very enjoyable stay, location and staff make it well worth a visit.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Leaving.

    Excellent location, great helpful staff. Very understated but well worth a visit.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The main office reaked of cigarettes, the outside of motel a bit shabby, room very dark even with all lamps on

    Very clean, nice size rooms, bed comfortable, spacious bathroom area

    Stayed in June 2023

  • Reviewed: June 28, 2023

    9.0
    Simple, clean, perfect for a road trip
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable Beautiful grounds

    Stayed in June 2023

  • Reviewed: June 15, 2023

    9.0
    property close to Ct.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed spread needs up dating. Tub was chipped.

    lots of greenery, close to restaurant.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress

    Stayed in June 2023

  • Reviewed: June 6, 2023

    8.0
    it’s right off the main road but it is quiet. just check to make sure the pool is open
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    booked for the outdoor pool but the pool wasn’t open for the season yet.

    quiet and convenient location. big room. comes with breakfast. breakfast was very minimal but it was better than nothing.

    Stayed in June 2023

Showing 1 - 25

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