I didn’t like that the hot tub wasn’t hot enough, the grill is too small for a family size to use ,

Remodel, everything available in the kitchen, i loved that thy got washing machine and dryer, dishwasher is super clean , i loved the wood inside the cabin .

Stayed in April 2024

There was just some broken stuff like tiles in the bathroom pictures hanging on the wall even let a couple shutters on the windows were broken the TV upstairs in the king size room. The remotes wouldn’t even work so we had to use the downstairs remote.

I like how close it was to Gatlinburg. The pool table was nice. The hot tub was nice.

Stayed in March 2024

The pool table was broken, a fan in the closet was broken, and one of the drains in the tub was broken. The downstairs fireplace didn't work. The master bedroom fireplace didn't work. The hot tub didn't work,and there were no chemicals in the hottub...majority of the amenities didn't work for the price that we paid for the cabin. Ran out of trash bags the first night.

The cabin

Stayed in December 2023

The gas fire place did not work. Very few pans for cooking.

Beautiful cabin and great location

Stayed in December 2023

The hot tub was not working, and after calling about it the day after we arrived, it was not fixed for our stay. Otherwise, it was a comfortable stay.

The size was perfect for us, and the location was great.

Stayed in August 2023

could use laundry soap also wished the hot tub worked

Everything

Stayed in July 2023

All of the beds were uncomfortable. Toilet seats were loose. If someone has trouble with stairs this place would be hard due to all of them to get from parking up to the cabin.

The cabin was beautiful! Nice location. Plenty of towels provided. Kitchen was well stocked with cooking items. Hottub was relaxing. The kids loved the game room.

Stayed in April 2023

Bedspreads stained In master and ceiling fan broke in master

Stayed in July 2022

First impression was a dirty diaper right by the entry door. (We left it there through our stay for the cleaning people that should’ve removed it before we arrived.) The refrigerator leaks across the kitchen floor, and is missing several shelves which made it difficult to put our groceries for the week inside. The main level toilet seat slides around when you sit down. The house needs a major deep cleaning… very thick dust, and cobwebs everywhere. The pool table is far from level. Definitely needs a more sturdy handrail going upstairs to the top floor!

The huge decks

Stayed in November 2021

2 rooms had full beds, listing made it sound like it should have been queen beds. The one room with a King bed had a huge sunken spot that I did not get sleep the entire stay. One guest ended up using the pull out couch as the full beds were not big enough for 2 adults.

they gave me one code. When I arrived 30 min early, I messaged them to see if it was ok to access the premiums. They then gave me a different code, that did not work. So I tried the origianl code and that got me in.

Stayed in March 2024

To much complications with stay

Beautiful scenery

Stayed in February 2024

Good everything

Great place to stay

Stayed in January 2024

It was absolutely beautiful and very clean.

Stayed in October 2023

Air hockey didn't work

Everything, great peace & quiet!, sitting on the porch having coffee

Stayed in September 2023

I was lied to about the hot tub working. The ice machine, garbage disposal, microwave weren't working correctly. Bed size wasn't correct from advertisement. Contacted jessica from guest services at Jackson Mountain Homes about issues and was promised a call back, I never recieved one. They refunded some money for the hot tub but there was more issues then that from our stay.

The location was great.

Stayed in July 2023

The hot tub did not work, there was no mountain view, mold on the shower curtains

The cabin itself was very pretty

Stayed in June 2023

There was nothing we didn't like about this cabin.

Our family loved the fact that it was split levels but at the same time everyone was still able to be together. We are a family of 6, with kids the age of 7, 13, 14, and 15. Everyone had their own privacy and the kids enjoyed the game room. The cabin had everything that we needed to make it feel like a home away from home. Its located in a very peaceful area and not too far from town. Check in instructions were easy and simple, Hemlock made everything great for us. We would definitely book again with Hemlock.

Stayed in March 2023

the dryer didn’t work very well and the toaster only one side worked

i liked the entire house and it was close to everything

Stayed in January 2022

N/a

Everything nice cabin n getaway

Stayed in June 2021

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in October 2022