Reviews of Heritage Inn La Mesa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
7851 Fletcher Parkway, La Mesa, CA 91942, United States of America
#6 of 6 hotels in La Mesa
Guests' ChoiceReview Score
Based on 1366 hotel reviews
6.1Score breakdown
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Cleanliness
6.5
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Comfort
6.6
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Location
7.0
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Facilities
6.4
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Staff
7.3
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Value for money
6.5
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Free WiFi
5.9
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Reviewed: April 28, 2024
Isha
United States of America4 Reviews5.0Fair- • Leisure trip
- • Couple
- • Queen Room - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I didn't like the dead roach in the fridge that's gross and killed my vibe the whole night
I like staff being flexible and allowing me to pay a portion of the deposit instead of full amount before checking in
Stayed in April 2024
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Reviewed: April 22, 2024
Nathalie
United States of America20 Reviews1 helpful vote5.0Fair- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The pictures are more impressive than the original place
Stayed in April 2024
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Reviewed: April 19, 2024
Newberg-long
United States of America8 Reviews1 helpful vote5.0Fair- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
Phone didn't work. Refrigerator wouldn't get cold. TV didn't work.
Location. Rate.
Stayed in April 2024
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Reviewed: April 18, 2024
Donyell
United States of America1 review5.0Fair- • Leisure trip
- • Family with young children
- • Double Queen Room - Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
The feeling of being robbed and mistreated was great disappointment! it rained on me, from the roof leaking.so they moved me to another room which reaked of urine. there was prostitution going on, and she treated the african/ black male staff horribly it was just a terrible stay, and I would not recommend this hotel motel. I would never stay there again if I could help it.. 0 stars0!
The staff was inconsiderate, and I felt robbed when they wouldn't even look at my confirmation on initial check-in. From booking.com, i had to have them call. I was told the card did not go through, then i was asked to pay more when I asked for a key to get back in the ròom yesterday, still had another day booked already. So i left a day early, i was told I'd get a 30+ refund sense they wouldn't honor my reservation without another 50 dollars. They owe me 91 dollars for the whole night, not $ 32 refund. Never again.
Stayed in April 2024
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Reviewed: April 17, 2024
Dorie
United States of America1 review7.0“Staff was nice”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Homeless walking around
Parking in front of my room was nice
Stayed in March 2024
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Reviewed: April 12, 2024
Lewels
United States of America1 review5.0“It was affordable and placed me close to my final destination”- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
Everything was great except for the bed, very old and uncomfortable
Location, staff, availability and cost
Stayed in April 2024
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Reviewed: April 9, 2024
Brittany
United States of America5 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Double Queen Room - Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Really my only complaint would be that the Jacuzzi was green and not kept up well and there wasn't really any towels at the pool area. I don't have any negativity to report. This property was really good compared to the last hotel I stayed at
Staff was very nice and helpful, the location was close to a lot of food and gas stations. The rooms were clean and the housekeepers did a good job.
Stayed in April 2024
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Reviewed: April 9, 2024
Carol
United States of America1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Some of the AC wasn't working
Worker's
Stayed in April 2024
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Reviewed: April 9, 2024
Linda
United States of America1 review5.0“It was do able”- • Leisure trip
- • Solo traveler
- • Queen Room - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
That, although the room appeared, cleaned for the most part, I still found an empty juice bottle lying on the floor behind the headboard. Also, the remote control for the TV did not work properly. I had the maintenance come twice to check it out. It still never really worked, so I was not able to watch.
No breakfast as I left quite early
Stayed in April 2024
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Reviewed: March 17, 2024
Leon
United States of America1 review5.0Fair- • Family with young children
- • Double Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Cockroaches in the room were the biggest turn off. I have stayed here before by myself but this time brought family. My wife said she would never stay here again, in large part due to the roaches.
Convenient location (comes with a lot of traffic noise)
Stayed in February 2024
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Reviewed: March 1, 2024
Sapphire
United States of America3 Reviews6.0“I enjoyed it, would stay again”- • Leisure trip
- • Couple
- • Queen Room - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The price and location was nice
Thank you it was a nice stay. Clean rooms but the smoke smell was the only issue.
Stayed in February 2024
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Reviewed: February 25, 2024
Jimmy
United States of America8 Reviews7.0“You got what you paid for?!”- • Leisure trip
- • Couple
- • Queen Room - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The furniture was very old & the sink was stained with rust! The television was small and outdated?
I like the area and location
Stayed in February 2024
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Reviewed: February 24, 2024
Todd
United States of America1 review7.0“Great value”- • Leisure trip
- • Solo traveler
- • Queen Room - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room 106 smell like urine. Carpet needs cleaned. Need fresh water in mop buckets and pin sol in the water. It’s old facilities but if it smelled clean it would not matter
Great price and location
Stayed in February 2024
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Reviewed: February 16, 2024
Sittaphone
United States of America1 review5.0Fair- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I didnt like the elevator esd noisrd
I like the place location n not loud quite
Stayed in February 2024
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Reviewed: February 10, 2024
Robert
United States of America1 review6.0“good fast food & a really nice Italian restaurant Little Romas 5700 block Baltimore”- • Leisure trip
- • Couple
- • Double Queen Room - Non-Smoking
- • Stayed 1 night
The price could have been a little bit cheaper people these days with all the homelessness out there don't have a lot of money I feel that they could charge like $55/$60 a night instead of $73 & up... but everyone trying to make a buck for the prices they charge they should at least fix the fixtures in the tub & sink area they a little used & old
I like that it was pretty quite around the place manager & staff were very friendly polite & that I could do a load of laundry while here although the washing machine I used only ran 10 mins & was through when infact the person also doing laundry started when I did & washed over 25 mins. The dryers worked really well nice & warm/hot
Stayed in February 2024
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Reviewed: February 9, 2024
Sexton
United States of America4 Reviews5.0Fair- • Family with young children
- • Queen Room - Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
My room had a roach problem, first time I saw them and I go here regularly for rest, very uncomfortable this time, please correct.
Stayed in February 2024
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Reviewed: February 8, 2024
Terry
United States of America5 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Double Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is kinda run down
Some of the staff were very friendly and worked with u
Stayed in February 2024
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Reviewed: January 30, 2024
Smith
United States of America2 Reviews5.0Fair- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Live cockroaches in the room. Bug bomb in the corner of the room. We were there for Christmas so didn't spend anytime in the room.
I like where it was located.
Stayed in December 2023
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Reviewed: December 11, 2023
Mike
United States of America1 review5.0“Management force us to leave the hotel because they do not allowed anyone to stay more than 14 days.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The beds and cockroach.
The beds were very old, no microwave in room, room and bathroom had a lots Cockroach.
Stayed in November 2023
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Reviewed: November 21, 2023
French
United States of America1 review1 helpful vote5.0“It was fine. The room met my needs for the death memorial”- • Leisure trip
- • Family with young children
- • Double Queen Room - Non-Smoking
- • Stayed 2 nights
stains on the floor and bathroom ceiling bowing from water damage from above that could have burst. Great water pressure. There was a refrigerator but no microwave which would have been nice.
It was near where the memorial was.
Stayed in November 2023
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Reviewed: October 31, 2023
Kimberly
United States of America1 review5.0“Disappointed in facilities”- • Leisure trip
- • Family with young children
- • Double Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Needs refurbished and has water bugs due to multiple leaks
Location
Stayed in October 2023
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Reviewed: October 17, 2023
Valelia
United States of America2 Reviews5.0“First and last”- • Leisure trip
- • Couple
- • Double Queen Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The location is very good near to all the area that we was looking for
There was a broken drawer cover toilet to low No 2.queen handicapped room No continental breakfast elevator to far from the room
Stayed in September 2023
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Reviewed: September 15, 2023
William
United States of America3 Reviews6.0“fair”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 4 nights
Neighbors noise.
One bad room, so moved to a better room.
Stayed in September 2023
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Reviewed: September 14, 2023
Charles
United States of America1 review6.0“For the price the rooms were very good the parking is free and it's so convenient to everything righ”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
I I did not like that we could not have a microwave in our room.
They serve no breakfast. They have no microwaves in the bedroom. You got to ask for an upgrade then you can have the refrigerator a coffee pot a blow dryer. Staff is very friendly. Someone overflowed to bathtub up from stairs above us and it came into our bathroom but they're very considerate put us in a bigger room right away.
Stayed in September 2023
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