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  5. Reviews of Heritage Inn San Diego

Reviews of Heritage Inn San Diego This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3333 Channel Way, Midway-Pacific Highway, San Diego, CA 92110, United States of America

#237 of 239 hotels in San Diego

Guests' Choice

Review Score

Based on 1019 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.0

  • Location

    6.8

  • Facilities

    5.6

  • Staff

    7.0

  • Value for money

    5.9

  • Free Wifi

    5.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    6.0
    Low cost, some value. Low expectations met
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    - The hotel was under renovation so there were crews working on premise. There was a blackout late at night. - On the bed theme, it was quite bad, lumpy with 2 very unconfortable pillows. Very bad !!! - Neighboring rooms where noisy with TV turned on all night. - Value for the lowest price hotel in all the listings, not much should have been expected. - Very small towels in the bathroom

    Clean bathrooms Since it was probably a low day, plenty of parking was available Good location Room smelled OK adfd asdf fddfsadf sadfsadf dfjkh

    Stayed in May 2024

  • Reviewed: April 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Was not told about the renovations being done or about the workers starting at 6am.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    5.0
    Little under alright
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Fix building clean up

    Stayed in February 2024

  • Reviewed: March 17, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    If money is your top factor, the rate was great. Now that I'm a bit older (50), I'd rather pay a touch more to get something a bit nicer. A more substantial blanket would have been nice. (It was VERY thin.) Sprinklers covered my recently-washed car. Another light would have been nice. Also, an ant crawled across the bed.

    Clean. Very nice staff.

    Stayed in March 2024

  • Reviewed: February 16, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was over charged when asked to compare price on line to same room and raised the prices when I asked for another night and would not budge on giving it to me for the same price she was rude.... check out was a little better the man answered my questions and let me know where's the best spot for street tacos....

    How the bed was made and spacious...

    Stayed in February 2024

  • Reviewed: September 1, 2023

    4.0
    Stay was uncomfortable
    • Leisure trip
    • Group
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is being rehabbed. It was dirty and messy.

    Location

    Stayed in August 2023

  • Reviewed: August 25, 2023

    5.0
    If it was half of what I paid, I might consider staying again.
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t feel safe there. Then starting at 7am they were remodeling the room next to ours, like seriously? Wth dude I like to sleep in I’m on vacation not to listen to your tile saw. Plus you woke my 3 year old daughter up and that’s unforgivable. It’s all over after that.

    Staff were cool, room was somewhat clean/nice.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet too low for elderly. Obviously they were in the process of upgrading.

    Location to my family get together

    Stayed in August 2023

  • Reviewed: July 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    Hotel was renovating some rooms, my room need to be repainted in some areas

    room close to parking, bed was comfortable

    Stayed in July 2023

  • Reviewed: July 17, 2023

    4.0
    Disappointing
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It didn't have breakfast, it was very expensive to what they offer. And the light of the bathroom was not working.

    It was close to the bus station.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Over charge me 100 dlls

    Stayed in July 2023

  • Reviewed: July 8, 2023

    6.0
    Not very nice.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The value isn't there even though the cost is much less than other hotels in the area. 1. The ceiling & wall paint was marked, cracked, & peeling, 2. The carpet was stained by traffic through the door and looked dirty. 3. The furniture looks old, worn out, & and outdated. 1950's? 4. The enamel finish on the sink was worn and rusted.

    The people at the front desk are very friendly. They are very helpful.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    5.0
    It was ok; I just really didn't like the broken faucet.
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night

    I didn't like how cramped the room was and the faucet in my room was broken. I couldn't switch between hot or cold water which was unpleasant to have to wash my face with.

    I liked that the place was clean and that it came with a menu for a nearby restaurant that my family was able to order from. I also liked that the staff was ver easy to communicate with.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty carpet, people cleaning and housing down property in the middle of the night

    Soap and towels

    Stayed in July 2023

  • Reviewed: July 5, 2023

    5.0
    Poor but ok
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    AC wasn't working right, our first night we were hot and the bathroom was awful different tiles, and patches on tub plus the bathroom tub got plugged after the first shower, swimming pool was duty

    Location, and staff very helpful

    Stayed in July 2023

  • Reviewed: June 26, 2023

    4.0
    Meh.
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness. Pubic hair in the shower upon check in. Room smelled of mildew.

    Location, price

    Stayed in June 2023

  • Reviewed: May 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was uncomfortable. Shower was good.

    Stayed in May 2023

  • Reviewed: April 3, 2023

    5.0
    Decent but exactly worth the price
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hardly an effort to put my 2 rooms as close as possible. Parking is small. Room wasn't restocked with toilet paper before we arrived.

    Beds were comfortable but the comforter had some burn spots on them. They had an elevator which was convenient for my mom and for me since I have a toddler.

    Stayed in April 2023

  • Reviewed: March 24, 2023

    6.0
    overall decent experience, the area around had lots of places to go eat . small markets/ pharmacy’s nearby . i liked
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    for the water , cold was hot and hot was cold, so it threw me off when i had to figure it out on my own. very little outlets to connect to and some of them weren’t even working . area and people at the inn were sort of sketchy , and some people were even smoking cigarettes/weed around , some people had loud music playing in they’re own rooms.

    very cozy inn, lots of parking , staff were very polite and nice . the room was good . had a weird smell but bearable .

    Stayed in March 2023

  • Reviewed: March 7, 2023

    5.0
    Good spot overall
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave in the room. Light switches old fashioned and sometimes don't work. The ac\heater had electrical tape in the cord and didn't work. The bathroom light flickers. The channels don't match the TV guide.

    Bought by Best Western and in the state of remodel.

    Stayed in March 2023

  • Reviewed: February 18, 2023

    4.0
    For what I got I wish it cost a little less
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower head was falling out of the wall. The tv only had cable. There was no microwave

    Stayed in January 2023

  • Reviewed: January 25, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    However, the staff lacked knowledge of the area. Also, the room we booked was not the room given to us.. The pictures on the website are misleading. And the room was not clean.

    The staff was very friendly and convenient location for our needs.

    Stayed in December 2022

  • Reviewed: December 2, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was kinda ghetto, everything was outdated. didn’t feel comfortable being there

    it was a good price

    Stayed in October 2022

  • Reviewed: November 26, 2022

    4.0
    Be careful with your credit card they charge you extra stuff out of nowhere (Deposit is ok but on top of that they charg
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only bad stuff is that the hotel charged me 3 times wrong amount. (The deposit is NOT the problem) The problem is that on top I receive more charges out of the blue. And noone from the hotel reply to my emails. Is around 100€ of uknown charges they just miss used my credit card with zero rights to do that. I ask the hotel to refund the extra unknown charges immediately (around 100€ of unknown charges, I repeat again the 50€ deposit is ok but on top it was 100€ of unknown charges)

    Good location, hotel ok

    Stayed in November 2022

Showing 1 - 25

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