522 Heritage Road, Southbury, CT 06488, United States of America
#2 of 3 hotels in Southbury
Guests' ChoiceBased on 358 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.2
Staff
8.7
Value for money
7.9
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
David
United States of AmericaRugs in hall and room need updating
Nice local, friendly staff, quiet setting
Stayed in May 2024
Reviewed: May 11, 2024
Mcmanus
United States of AmericaWhen I had to go.
The esthetics
Stayed in May 2024
Reviewed: May 1, 2024
Robin
United States of AmericaEvery six months I visit and it is increasingly musty and in stages of disrepair.
It has funky charm. Good walking areas. Quiet. Staff is friendly.
Stayed in April 2024
Reviewed: March 27, 2024
Timothy
United States of Americabathroom no place to put washcloth soap anything - no hand holds to keep from falling
very professional staff - very helpful - asked for quiet room and was definitely given such - nice place
Stayed in March 2024
Reviewed: February 13, 2024
Darlene
United States of AmericaLittle expensive and no fire
Pretty much everything
Stayed in February 2024
Reviewed: February 9, 2024
Erin
United States of AmericaThe check-in woman was curt and gave no info like pool hours, location of ping pong, etc. You pay a resort fee, so this should be clear. The breakfast appeared to be complimentary and then they brought out a $20 pp bill. The bathroom was small and the toilet seat did not fit correctly and kept sliding to the side.
The pool was open! Gym is big and there’s ping pong too. Fun restaurant on site. Spacious room.
Stayed in February 2024
Reviewed: February 1, 2024
Rachelle
United States of AmericaThe facility is old
The pool and hot tub
Stayed in January 2024
Reviewed: January 10, 2024
Mcbride
United States of America16 days is long
16 day stay.
Stayed in December 2023
Reviewed: January 3, 2024
Norma
United States of AmericaThe hot tub wasn’t working.
Stayed in December 2023
Reviewed: January 2, 2024
Lisa
United States of AmericaWas not told prior that the hot tub was broken, which was one of the main reasons we chose this hotel in the first place. Pool staff could be less stingy with towels.
Planned a stay with friends & family for NYE. Hotel was clean & staff were friendly.
Stayed in January 2024
Reviewed: December 31, 2023
Amber
United States of AmericaI was a little upset my Lamp was broke had to leave the other light on so j didn’t have to keep getting up and down
It was nice other than a few things I’ve stayed there numerous times
Stayed in December 2023
Reviewed: December 26, 2023
Mark
United States of AmericaIt was clean and nicer than I expected for the price.
Stayed in December 2023
Reviewed: December 12, 2023
Swiski
United States of AmericaJacuzzi was green :(
Stayed in December 2023
Reviewed: November 24, 2023
Vandana
United States of AmericaIt took a very long time to be served dinner. We arrived at 830pm and there were only a few patrons at The Tavern. Waitress was great but it too more than hour to get our food in a mostly empty tavern. The food was delicious though so it made us feel better about the wait.
Gorgeous property and location. We were only there 1 night and wished we could stay longer! We will be back.
Stayed in November 2023
Reviewed: November 16, 2023
William
United States of AmericaGreat staff, welcomed dogs with open arms. Caleb and Rowe say thank you!
Stayed in November 2023
Reviewed: November 8, 2023
Anne
United States of AmericaDespite having a confirmed reservation I was kept waiting at the desk for 40 minutes! Because staff said they couldn't find in their system or figure out how to contact Booking.com. It ruined my evening. I was told later by another staff member that I was listed under my middle name. I was given complimentary breakfast and a drink but it was very disappointing.
Breakfast was good. Grounds attractive but not easy to access.
Stayed in November 2023
Reviewed: November 4, 2023
Susan
United States of AmericaGarden outside dining room was not taken care of.
Very nice but nothing special.
Stayed in August 2023
Reviewed: November 1, 2023
Yuen
TaiwanSwimming pool, fitness center, sauna and steam room are all great facilities. Clean.
Stayed in October 2023
Reviewed: October 17, 2023
Loreta
United States of AmericaBreakfast cost was a bit high but good with options
Clean and pretty Staff was friendly and welcoming
Stayed in October 2023
Reviewed: October 14, 2023
Axel
United States of AmericaBedroom a bit on the noisy side, but staff accepted to move us to another enquirer room
Copious breakfast, excellent service
Stayed in October 2023
Reviewed: September 19, 2023
Roman-be
United States of AmericaThe breakfasts are a bit expensive in my opinion. Also, we had our A/C buzzing even if it was off and the block outside was really loud, especially if we had our windows opened at night.
Heritage Hotel became our home for almost two weeks after arriving in the US prior to a long-term apartment. The location is very convenient, and the amenities like pools and GYM are a great bonus of staying there. The staff is so friendly and ready to help. Great area to walk around
Stayed in September 2023
Reviewed: September 12, 2023
Mohamed
EgyptI hope they offer a breakfast with the reservation not separately per person
The area surrounding is fascinating. The hotel facilities were amazing too (GYM, pool, garden area)
Stayed in September 2023
Reviewed: September 10, 2023
Roman
United States of AmericaThey didn’t renew shampoo and shower gel during our 3 nights stay.
Good amenities, gym and pools are big, breakfast are ok. Surrounding area is nice.
Stayed in September 2023
Reviewed: September 5, 2023
Rhonda
United States of AmericaDifficult to find a cup of coffee
Relaxed atmosphere
Stayed in August 2023
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