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  5. Reviews of Hermitage Inn

Reviews of Hermitage Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4144 Lebanon Pike, Hermitage, 37076, United States of America

#3 of 3 hotels in Hermitage

Guests' Choice

Review Score

Based on 348 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.1

  • Location

    6.4

  • Facilities

    5.8

  • Staff

    6.5

  • Value for money

    6.1

  • Free WiFi

    5.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    7.0
    I do come here alot , I do like them rooms
    • Leisure trip
    • Couple
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sometimes it be dirty towels and rags

    The hot water

    Stayed in April 2024

  • Reviewed: April 28, 2024

    4.0
    Short and scary
    • Solo traveler
    • King Room- Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Lots of unsavory characters, kicking the door to get someone to let them in late at night, fights and arguments going on in the alley…Good clean rooms but the neighborhood leaves a lot to be desired. I traveled alone and needless to say when I was there I locked the door to the room bc it was scary. There was feminine products on the ground as well .. like I said the room was good everything else was very iffy

    Clean rooms and close to where I was going

    Stayed in April 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The key locks on door did not work . Could not access room. Needed maintenance

    Stayed in February 2024

  • Reviewed: February 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room this time was next to the principal street, to much noise

    Cheap price Good location Decent place

    Stayed in February 2024

  • Reviewed: February 19, 2024

    4.0
    Disappointing
    • Couple
    • King Room- Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everyone I book a king bed y’all give me two beds ……..what’s the problem?

    Stayed in February 2024

  • Reviewed: October 22, 2023

    7.0
    Good
    • Family with young children
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Place to wash hands after guestrooms

    2 bed

    Stayed in October 2023

  • Reviewed: October 16, 2023

    5.0
    Just needed a bed. That’s what I got
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds- Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Old smoking rooms never good

    None

    Stayed in October 2023

  • Reviewed: July 30, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smoke smell. Appeared old and worn. A/C could not cool enough.

    It was conveniently located

    Stayed in July 2023

  • Reviewed: July 25, 2023

    6.0
    Best value around
    • Leisure trip
    • Couple
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Great location and staff is great and understanding

    Stayed in June 2023

  • Reviewed: May 8, 2023

    4.0
    Glad it was one night only
    • Leisure trip
    • Solo traveler
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There's no lobby transaction are through a window

    It was close to several restaurants

    Stayed in May 2023

  • Reviewed: April 30, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We first got there and got a dirty room it was nasty hadn’t been clean and it was after 6pm. People hollering at night. Never agai .

    Nothing

    Stayed in April 2023

  • Reviewed: April 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room- Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The lady in 111 her room had an awful order that made me so k to my stomach and she bothers other guests.

    The staff was nice and will work with price

    Stayed in April 2023

  • Reviewed: April 2, 2023

    7.0
    Just needed a good night sleep
    • Leisure trip
    • Couple
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Did not get a chance to check Had to leave early

    Stayed in April 2023

  • Reviewed: December 29, 2022

    5.0
    Filthy, unsafe
    • Solo traveler
    • King Room- Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dirty, the chair and ottoman were completely filthy, the bathtub is covered in cigarette burns, there is an exposed electrical outlet that is in contact with the head of the mattress on the bed no chairs, homeless people every time you step out of the door.

    The manager is extremely nice and helpful

    Stayed in December 2022

  • Reviewed: December 28, 2022

    4.0
    Disappointing
    • Family with young children
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No where to store coats, no bedside lamps temperature was set to damn low approximately at68° inside it was 10°Outside the bath linen to old needs replacing no wash cloth were left in room after cleaning .

    Stayed in December 2022

  • Reviewed: October 14, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning and the appreance of the room

    Stayed in September 2022

  • Reviewed: September 27, 2022

    7.0
    comfortable low end motel
    • Leisure trip
    • Couple
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    there were sketchy characters walking around.

    the room was comfortable

    Stayed in September 2022

  • Reviewed: September 26, 2022

    7.0
    Good
    • Family with young children
    • Standard Room with Two Double Beds- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet wasn't clean

    Comfortable beds

    Stayed in September 2022

  • Reviewed: August 26, 2022

    7.0
    Often times, little to no excitement is a good thing!
    • Leisure trip
    • Group
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom door wouldn't shut, it was very obvious that the door was hung wrong, upside down maybe even. It's important the bathroom door shuts! The sink faucet sprayed water every where. The plugs were sunk into the wall making it very hard to plug up anything to charge. Air conditioner needed cleaning majorly. They just need to go room to room and literally assess every small detail. None of these are expensive fixes.

    I liked the location, right by places to eat and shop. Is only a short distance from many popular areas. Multiple public transit options within walking distance.

    Stayed in August 2022

  • Reviewed: June 18, 2022

    6.0
    The grumpy front desk clerk!
    • Leisure trip
    • Family with young children
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    .The front desk person was very rude The A/C didn't work properly Their were flying bugs in my room on the 2nd floor which I asked for bottom floor since I was recently out of hospital & stairs were hard on me. There were clearly 3 or more rooms available

    A nice TV to look at

    Stayed in June 2022

  • Reviewed: March 18, 2022

    7.0
    Got what I expected from the stay and can't say I have any reason to complain.
    • Leisure trip
    • Group
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The neighbors were a bit loud and had heavy traffic at their door all through the night.

    The best about this place is the location, you can easily get to shopping areas and restaurants. Public transit is right across the street, close to the hospital in case of emergency, easily access the highway. Park and library not too far from the hotel as well.

    Stayed in February 2022

  • Reviewed: November 15, 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cable box wasn’t in the room

    Stayed in November 2021

  • Reviewed: October 21, 2021

    4.0
    Owner thinks he's running a 5star hotel but it's more like 1star due to rude staff alone!
    • Travelers with friends
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is always bossy and controlling. Giving rules as to when you are allowed company or even flat out telling you that you can't have any company at all for whatever reason. Heard them telling someone they will come randomly check their room and if their was more than the 2people checking in in the room then they were getting kicked out with no refund no matter what. One of the couples they told that said they had never stayed there before to have ever been a problem in the past so they couldn't have been telling them that as a result of them having too much traffic, too many personal visits, more people staying than paid for etc. So it makes no sense to threaten the people paying you to stay in your facility, thus the people paying to support the business and the bills it aquires. They told me my reservation was not found and I did have the confirmation and I did show them the reservation on my app. The complete reservation, showing the date, check in and check out times. Amount paid. Room chosen. Guests. Details and all. I mean complete details which should have left it a no questions asked done deal regarding they found it in their system or not but they insisted they had to charge me their rate instead of the rate I had gotten on the online site. So I was charged at the window and that charge was more than the site had given by a good bit considering the trouble they gave me for nothing at all to do with any fault I did or had control over. The rate the app gave me INCLUDING tax was the starting rate at the window BEFORE tax. So basically they took my app rate and added all the taxes again costing me roughly 12 to 13more for a room that I was checking into just before midnight and that's not even mentioning that before I booked the room I had called the hotel to check their availability and their rate at the window to know if I should prebook online.

    Location. Surrounding area. Easy travel. Easy access to shopping, eating n more.

    Stayed in October 2021

  • Reviewed: September 11, 2021

    7.0
    Cause I'm real 👌🤦😂
    • Leisure trip
    • Couple
    • King Room- Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could've been cleaner & outside it was like a night club or trailor park party . 😂

    You got what you paid for & we had no issues with anyone or anything .

    Stayed in September 2021

Showing 1 - 25

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