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  5. Reviews of HI New Orleans Hostel

Reviews of HI New Orleans Hostel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1028 Canal Street, Downtown New Orleans, New Orleans, LA 70112, United States of America

#4 of 168 hotels in New Orleans

Guests' Choice

Review Score

Based on 1727 hostel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.4

  • Value for money

    9.3

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Private Queen Ensuite
    • Stayed 2 nights
    • Submitted from a mobile device

    In 5th floor it takes a some minutes until warm water arrived

    Everything, helpful team at desk. Perfect place lovely design

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Bed in Men's 6-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    I don't remember anything.

    The curtains in the bed make me feel more comfortable. The coffee available all day is a plus. Very professional staff. Beding was new and clean. Building well maintained and clean.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Great Hostel
    • Leisure trip
    • Solo traveler
    • Bed in Women's 4-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and great shape. Staff fantastic and so convenient with single toilet/shower facilities, washer/dryer, breakfast kitchen and info for tours etc.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Thanks for having such a great place to stay for travelers!
    • Leisure trip
    • Group
    • Bed in Women's 8-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    I don’t really have anything I didn’t like but I would recommend to print something on your key cards. They really easy to loose on the white bed sheets, a white table or in the locker itself. Also it’s impossible to put them together when you’re with a group…

    I loved all of it. The rooms are great - they were clean, big and everyone had as much privacy as you can have in a room like that. I felt very safe with my belongings because of the lockers and the card system. What I liked the most about the property was the entry hall! The pool table is a great way to connect people. The kitchen and the breakfast are also pretty good!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Awesome place would recommend
    • Leisure trip
    • Solo traveler
    • Bed in Men's 8-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    Nice facilities, comfy beds, nice common area, free breakfast included, incredible price and value. Would highly recommend

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Private Queen Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was courteous and helpful and pleasant.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    The best hostel I have ever stayed in!
    • Leisure trip
    • Travelers with friends
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    The hostel is the best one I have stayed in - new, clean, spacious, great location! Comfortable beds!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Well organized and spacious hostel
    • Leisure trip
    • Solo traveler
    • Bed in Women's 8-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    I sent an email requesting a bottom bed and it was not fulfilled. Not even acknowledged. Bathrooms could be cleaner but that really depends on the guests.

    The beds have curtains, which is great. The bathrooms are also private, not gym style. Comforter and 2 pillows provided. Good breakfast in a large area. Very organized and safe. Friendly staff.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Hi USA New Orleans is a centrally located, clean and secure place to stay.
    • Leisure trip
    • Group
    • Bed in Women's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish there had been a standard “lights out” time for the large overhead room lights. Each bunk could keep their light on longer, but there was one night the overhead was on past midnight and one where we walked in around 10 to find it already off. Another thing that I wish we had control of was room temperature. I was too warm most of the time, even without the comforter they provided. Also no top sheet to have an in between option. Finally, I wish there had been a quicker way in the morning to get going without having to wash your own dishes. I didn’t know that would be required and hadn’t budgeted time for it.

    Breakfast was just enough to get us going, not enough to dampen our appetite for New Orleans treats. I highly appreciated the tea and coffee service 24/7. I was glad we had the choice to pick a room with all one gender. And the fact that we could leave our stuff in a locker after we checked out on our last day was wonderful.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Good stay
    • Leisure trip
    • Solo traveler
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    Slow lift

    Unisex individual shower room

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Private Queen Ensuite
    • Stayed 2 nights
    • Submitted from a mobile device

    Weak water pressure in the shower, a lot of hair inside the sink.

    Location, free breakfast (basic, but still better than nothing), nice and cozy common areas.

    Stayed in January 2024

  • Reviewed: March 2, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in Women's 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted from a mobile device

    Comfy beds and pillows, the vibe, the breakfast, how environmentally friendly it is amd modern and spacious.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    It's a good hostel!
    • Business trip
    • Group
    • Private Queen Ensuite
    • Stayed 5 nights

    There was an issue with humidity in the room, which I did not care too much though.

    Very Central. Nice rooms. Clean and polite staff

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Great stay and wonderful time
    • Leisure trip
    • Solo traveler
    • Bed in Women's 4-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    I liked everything

    Super friendly staff and great location. The bed was comfy and the curtain gives you enough privacy. I loved that the washrooms are all private with shower, sink and toilet and they have shampoo and body wash and a hair dryer. Towels and bath mats are provided as well. Breakfast is a good simple on with different cereals, bagels, toast, muffins and boiled eggs and cream cheese and jam. I really enjoyed my stay and would definitely come again!

    Stayed in February 2024

  • Reviewed: February 28, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Bed in Women's 8-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice and knowledgeable Staff

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    This is one of the best hostel in NOLA
    • Leisure trip
    • Solo traveler
    • Bed in Women's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. Shower, toilet and sink were all in one room which sometime make hard to use a little bit of water if someone is taking long shower.

    Privacy in each beds helped a lot. Refrigerator in kitchen were very clean every day and found much space available.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Private Queen Ensuite
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was fantastic. Many options for breakfast, very organized clean kitchen and rooms, great public spaces, super helpful staff, and perfect location.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in All-Gender 4-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was on the outside corner, so loud music on canal street at night was a bit of a bother, but headphones helped. I think there were earplugs available at the reception

    Very comfy, really clean. Staff helpful

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    Working vacation
    • Leisure trip
    • Solo traveler
    • Bed in Women's 8-Bed Dormitory
    • Stayed 5 nights
    • Submitted from a mobile device

    The dorm floor needed some sweeping. Stayed in a female dorm. Made the mistake of walking without my slippers. Lots of hair and debris. People walk in from the grimey street and well, the floors are filthy.

    I thought the breakfast was generous despite being continental. I liked the quiet library since I had to get some work done. I also did laundry, so I appreciated the free laundry. I just had to buy soap pods.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    It was really nice and I felt safe. Would definitely come back
    • Leisure trip
    • Group
    • Bed in Women's 4-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    No sinks in the rooms Almost had to wait for a bathroom every time It was way too hot in the bathrooms and on the floors

    Even tho it was shared bathrooms you always had your privacy Own private lockers Breakfast options

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    Excellent....no need to say more.
    • Leisure trip
    • Solo traveler
    • Bed in Men's 4-Bed Dormitory
    • Stayed 4 nights

    Fourth time staying. It's a must stay :)

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Private Queen Ensuite
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise from the street in the evening (police sirens) but it didn't bother us too much.

    We stayed in a private room, it was nice and cozy. The breakfast was good and there's tea and coffee available 24/7. You can use the laundry room which has washing machines and dryers. They provide lockers to leave your luggage after your check-out. 15 min walking distance to the French Quarter.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Magical city, fun at every turn. This place was the perfect spot to be homebase for this raucous journey.
    • Leisure trip
    • Couple
    • Private Queen & Bunks Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Location a tad sketchy but nothing out of the ordinary for NOLA - great walking distance to everything you could want.

    The room was very spacious, had a queen bed plus a bunk and its own private BR. AC too. Don’t let the hostel title scare you off, this place is fantastic. The lobby is so much fun, and the kitchen is such that you could make every meal yourself and never have to spend money out.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in All-Gender 6-Bed Dormitory
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast Menu

    Ambiance, Facilities

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Best in the city!
    • Leisure trip
    • Solo traveler
    • Bed in Women's 8-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything!

    Loved everything about it. I always stay here. It's always clean and comfortable.

    Stayed in February 2024

Showing 76 - 100

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