7766 East Lamar Alexander Parkway, Townsend, TN 37882, United States of America
#2 of 33 hotels in Townsend
Guests' ChoiceBased on 677 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.5
Value for money
8.6
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Amanda
United States of AmericaThe rooms were a little small, but fine for me and my daughter.
Very well kept and clean facilities, inside and out. Friendly staff and a great location.
Stayed in April 2024
Reviewed: April 29, 2024
Keathley
United States of AmericaEnjoyed our balcony, but the view was toward the main road.
Very friendly and helpful Staff. Great location to the National Park. Clean room and nice pool
Stayed in March 2024
Reviewed: April 20, 2024
David
United States of AmericaGreat location, staff were great, room was clean and comfortable.
Stayed in April 2024
Reviewed: April 20, 2024
Ginny
United States of AmericaRoom was clean and comfortable, slightly dated but it is definitely a nice place to stay.
Townsend is a beautiful area. Highland Manor was a nice place to stay during our visit. Staff was very friendly and the grounds were well maintained. We will definitely return if the opportunity arises!
Stayed in April 2024
Reviewed: April 17, 2024
C
United KingdomLovely staff Manicured grounds Well maintained property Plenty of fluffy towels
Stayed in April 2024
Reviewed: April 3, 2024
Troy
United States of AmericaNothing
The lady who checked us in and out was so gracious. She helped us with where to eat and places to see.
Stayed in April 2024
Reviewed: April 1, 2024
Mary
United States of AmericaThe breakfast was okay but limited. I would have liked some fruit included in the breakfast selections.
We loved the location away from the hubbub of Pigeon Forge. The staff was wonderful including the maid service. The facilities were very clean.
Stayed in March 2024
Reviewed: March 31, 2024
Michael
United States of AmericaNo complaints whatsoever. It was my first time staying there and will be one of my go to places in Townsend from now on.
I liked everything, location, clean, nice lady at the desk. Will definitely be back.
Stayed in March 2024
Reviewed: March 27, 2024
Shelby
United States of AmericaThe bed was a little uncomfortable but still a good stay.
We arrived and the staff had everything ready for us to check in with ease. It was very clean with great water pressure. Will stay again
Stayed in March 2024
Reviewed: March 19, 2024
Doug
United States of AmericaRooms a bit dated, bed very, very soft/worn out?
Room size. Ability to back up jeep to room door.
Stayed in March 2024
Reviewed: January 15, 2024
Michael
United States of AmericaHeating system went out .
Great continental breakfast. Food was fresh.
Stayed in January 2024
Reviewed: January 6, 2024
Lary
United States of AmericaNo coffee pot in room.
It was great.
Stayed in January 2024
Reviewed: January 3, 2024
Heather
United States of AmericaThe only issue we had was that our hot water would come and go in the shower. The breakfast was very limited.
We waited until last minute to book our trip so we had limited options. However, our stay was a pleasant surprise. This stay was straight out of a Hallmark movie. Cute, quaint, homey feel. The rooms were a great size. We were outside of the hustle and bustle but still close enough to Pigeon Forge.
Stayed in December 2023
Reviewed: January 3, 2024
Cassandra
United States of AmericaThe location is great, the staff is friendly, and the room was clean. The room, however, did feel a bit smaller than others.
Stayed in December 2023
Reviewed: January 1, 2024
Rebecca
United States of AmericaVery clean and very friendly people. The location was perfect
Stayed in December 2023
Reviewed: December 31, 2023
Janet
United States of AmericaI liked it all
Quite
Stayed in December 2023
Reviewed: December 30, 2023
Christie
United States of AmericaBeautiful
Stayed in December 2023
Reviewed: December 30, 2023
Elisa
United States of AmericaThe location was good very center. The breakfast It was regular could be better.
Stayed in December 2023
Reviewed: December 10, 2023
Taylor7u88
United States of AmericaThat it was close to cades cove and clean
Stayed in December 2023
Reviewed: December 3, 2023
Mary
United States of Americanothing to our thinking
It is run by a family and is Christian orientated. Staff very friendly and very helpful. We will be staying here again. This was a very quiet area and there was not excess noise.
Stayed in December 2023
Reviewed: December 1, 2023
Alysa
United States of AmericaThe beds were nice but they were a little firmer than we liked.
We loved how friendly all the staff was. It was a very clean place to stay. The best part was eating breakfast in the dining room where you can look out and see the mountains.
Stayed in November 2023
Reviewed: November 27, 2023
Gary
United States of AmericaWe have stayed there many times in the past and have always had good rooms. The view of the mountains is terrific! We would definitely stay again.
Stayed in November 2023
Reviewed: November 20, 2023
James
United States of AmericaEverything was great
Love the location close to the national park. I love the beds you have, I have always gotten a great night sleep every time I have stayed there.
Stayed in November 2023
Reviewed: November 16, 2023
Earnest
United States of AmericaWould have loved a bigger breakfast with meat for my husband.
Stayed in November 2023
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