175 Banyan Drive, Hilo, HI 96720, United States of America
#6 of 9 hotels in Hilo
Guests' ChoiceBased on 1045 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
8.6
Facilities
6.9
Staff
8.3
Value for money
7.6
Free WiFi
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Suzanne
United States of AmericaA few noisy guests
Quaint old time Hawaii hotel, great location and in room amenities
Stayed in April 2024
Reviewed: April 27, 2024
Natalie
United States of AmericaThe carpet was a little worn.
The locations was on the water and was within walking distance of places to eat.
Stayed in April 2024
Reviewed: April 20, 2024
Dennis
United States of AmericaNeed more parking
Convenient location
Stayed in April 2024
Reviewed: April 20, 2024
Pavitra
United States of AmericaCleanliness and views
Property looks old from outside at first glance but room inside is very CLEAN and that is my priority. Checkin and out is smooth and minimal communication that is what I like , they also allow us 1 hour late checkout and extra coffees packs on request.
Stayed in April 2024
Reviewed: April 15, 2024
Raeana
United States of AmericaBeing on the top floor and no elevator
It was a okay place
Stayed in April 2024
Reviewed: April 14, 2024
Colin
United States of AmericaThe room towels were thin.
Room was clean, quiet and very comfortable. Lady at front office at check in was very sweet and nice.
Stayed in March 2024
Reviewed: April 4, 2024
Yingda
ChinaThe hotel facilities are outdated and in need of renovation. Hairdryer is dirty.
The location is convenient. Parking is complimentary and secure.
Stayed in March 2024
Reviewed: April 2, 2024
Gardner
United KingdomWifi in room was limited (although hotel advises WiFi in public areas, so this was an improvement)
Secure car parking, sea view, quiet and friendly staff
Stayed in March 2024
Reviewed: March 27, 2024
Bechtelheimer
United States of AmericaNo breakfast!
Stayed in March 2024
Reviewed: March 23, 2024
Erin
United States of AmericaNoise level of other guests in our last day was a bit overwhelming Rooms need to be wiped down a bit better, for example the lamp shades and the table tops and fridge tops Dust*
Lovely property with gorgeous views Very welcoming and Friendly staff! resident cat named Pumpkin, was superb Mostly quiet and calm Location was fantastic Service was great Cute, smaller hotel right on the water Rooms are spacious and come with larger Kitchen and full size fridge and microwave Comfortable beds
Stayed in March 2024
Reviewed: March 22, 2024
Philip
CanadaIt is decent for the price and what you can see is fairly clean but if you take a closer look in small corners and under the bed you'll see dust.
There is stuff to make your own food, a fridge of a proper size, a table/counter to eat and fans to keep you cool at night. The bed and the pillows were comfy.
Stayed in March 2024
Reviewed: March 18, 2024
Sandy
CanadaNo wifi in my room.
Staff were extremely helpful and friendly.
Stayed in March 2024
Reviewed: March 17, 2024
Ying
United States of AmericaIt is a very old facility, no card key (traditional hardware key). The WiFi is very slow and not every room has good signal unless the WiFi box is outside the room door.
It is at a convenient location where has a small beach, is next to the Japanese park, is close to the downtown, farm market, rainbow fall, etc.
Stayed in February 2024
Reviewed: March 11, 2024
Greg
AustraliaFirst impressions weren't great, could do with some updating especially in the common areas/hallways. The plastic mattress protector was horrible
The view from our balcony was nice The room was spacious and clean The kitchenette was handy Location was great
Stayed in March 2024
Reviewed: March 6, 2024
Dee
United States of AmericaSliding door didn't lock. Parking was tight. There was a man chopping raw meat in the back of his truck in the parking lot. Bare cinder block walls. Needs a makeover.
Liked the view and balcony. Had a good sized refrigerator with freezer. Coffee pot.
Stayed in March 2024
Reviewed: March 5, 2024
Judith
United States of AmericaThis is an older hotel, but it is well maintained. I did not like that there were slats on one window rather than a sliding window. It meant that we did get all the night noises in the room. There was a screen so we didn’t get any bugs.
This property is right on the water, and it was lovely to hear the water sounds as we fell asleep. The staff was very helpful and it was close enough to the main town for a long walk to get some dinner.
Stayed in March 2024
Reviewed: February 19, 2024
Muoi
United States of AmericaIt could use a fresh coat of paint (maybe light grey) inside the room as well as the hallways. The walls seem thin (could hear the neighbors).
The location and ocean view was amazing! The price was right. Enjoyed the kitchen in our unit. It was extremely clean! Thanks so much!
Stayed in February 2024
Reviewed: February 16, 2024
Priscilla
United States of AmericaNot enough parking spaces
Location, price, convenience
Stayed in February 2024
Reviewed: February 15, 2024
Patricia
United States of AmericaInternet wasn’t very strong. We could hear a fair amount of outside noise from our room.
Good location. Great value! They had a bookcase of books that you could either borrow or donate to.
Stayed in February 2024
Reviewed: February 10, 2024
Kelli
United States of AmericaNothing
Location near airport
Stayed in February 2024
Reviewed: February 4, 2024
Mandy
United States of AmericaFlooring was very old
Ocean view was phenomenal and room was very clean . Walking distance to Liliuokalani garden and coconut beach. Room had plenty of towels, nice sized fridge , microwave, dishes, soap, sponge. Iron and ice available at front desk.
Stayed in January 2024
Reviewed: February 3, 2024
Margaret
AustraliaCan be a bit sketchy the area at night, but that’s not the fault of hotel.
View from room is great, pool is nice, surrounding environment nice. Free car parking.
Stayed in January 2024
Reviewed: January 31, 2024
Karen
AustraliaWi Fi was poor.
Clean rooms and comfortable beds. Shower was good.
Stayed in January 2024
Reviewed: January 27, 2024
Effie
United States of AmericaA little older but well maintained. No coffee
Amazingly clean brand new towels
Stayed in January 2024
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