5993 Peachtree Industrial Boulevard, Norcross, GA 30092, United States of America
#7 of 35 hotels in Norcross
Guests' ChoiceBased on 467 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.4
Value for money
8.0
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 30, 2024
Lisa
United States of AmericaWe had an issue with our thermostat. The room was a bit cold.
The bed was comfortable and the facility was nice. Staff very friendly
Stayed in March 2024
Reviewed: January 23, 2024
Linda
United States of AmericaThe safe did not work in my room.
I did not have breakfast there but the coffee lattes to go were fantastic! I would have preferred a different menu for lunch. The staff at the front desk were very professional and most helpful My flight was cancelled for the day I was supposed to arrive and I arrived the next day. They were most helpful to make sure I could have early check-in the next day so I had a place to change for the wedding that day.
Stayed in January 2024
Reviewed: December 9, 2023
Wendy
United States of AmericaThe water situation.
The area was amazing.
Stayed in November 2023
Reviewed: October 14, 2023
Dinakaran
IndiaSNACK AND DRINK COLLECTION
EXECUTIVE LOUNGE AND THE SNACKS CAN BE BETTER
Stayed in October 2023
Reviewed: October 1, 2023
Bilal
United States of AmericaN/a
The location is close to work
Stayed in September 2023
Reviewed: September 26, 2023
Mei
United States of AmericaThe beds are old
Stayed in September 2023
Reviewed: September 24, 2023
Craig
United States of AmericaNo free breakfast. Parking lot dark; not well lit.
Stayed in September 2023
Reviewed: August 10, 2023
Larry
United States of AmericaNo microwave Refrigerator did not cool well Requested walk in shower and did not get At check in
Hotel bar and restaurant Wedding reception
Stayed in August 2023
Reviewed: July 31, 2023
Ming-yi
United States of AmericaThe rooms could use some updating to match the grandeur of the lobby. The bathtub had the gray grout in some parts which showed its age.
The lobby and entrance are grand. Very nice for conferences and banquets. The kids loved how elegant it was. We had no problem trying to park our 26' uhaul with auto transport on the back.
Stayed in July 2023
Reviewed: July 7, 2023
Tara
United States of AmericaThat they didn't have complimentary breakfast for the price think they should consider that.
Stay for spring break.
Stayed in April 2023
Reviewed: July 4, 2023
Njideka
United States of AmericaN/A
Location
Stayed in July 2023
Reviewed: June 12, 2023
Surhiwong
United States of AmericaThe headboard was torn and carpet were dirty
The staff were great
Stayed in June 2023
Reviewed: April 4, 2023
Myah
United States of AmericaLocation; 30 minutes away from downtown, 15 minutes away for Duluth, 5 minutes from Norcross. Conveniently located near Publix/Target shopping center.
Stayed in April 2023
Reviewed: March 18, 2023
Chris
United States of AmericaThat breakfast was not complimentary
Nice room
Stayed in March 2023
Reviewed: March 13, 2023
Ryan
United States of AmericaI arrived at 6pm after being on the road for 5 hours and my room was not ready. After waiting a half hour they stated they upgraded my room free of charge (and handed me two bottles of water for my inconvenience) but I was charged $100 over my quoted price.
Beautiful property and nice restaurant
Stayed in March 2023
Reviewed: December 28, 2022
Andres
United States of AmericaSuper crowd. Hundred of teens played with the elevators. Running in all hallways. The breakfast was included in the reservation price, but the restaurant manager asked me to sign for $ 42 dollars for breakfast with very poor choices of food . The above is the result of bad communication between reservation personnel and restaurant management. Also, at my check-in an additional $ 25 was charged to my credit card in case of consum something from an empty refrigerator in the room. Vera small room size for the price. For Hilton hotel brand, I was very dessapointed.
Location
Stayed in December 2022
Reviewed: November 7, 2022
Sandra
United States of AmericaThere were only two problems: outlets and the breakfast buffet. The outlets in the bathroom were fake meaning that while the light switch attached to it worked, you couldn’t actually plug anything into it because you just hit wall. No actual outlet in the bathroom was a little bit of a problem. The outlets by the bed on one side also didn’t work. The breakfast buffet was a disappointment because of the misleading sign and what was actually offered. The sign about what price you would be paying was confusing and the food not all that great. Pancakes that were tough and dry sausages aren’t the way to start a great day and paying $16 when you think it will be $10 also isn’t great.
It was a large open hotel with enough parking that you never had to worry about finding a spot. The room itself was comfortable and clean with a good view. Close to most of the things we wanted to do while in Atlanta but still not in a super busy part of town. The Target being so close was also good for last minute things we needed.
Stayed in November 2022
Reviewed: November 6, 2022
Pamela
United States of AmericaNo hot water. Had to take cold showers.
Staff very helpful. Room clean. Bed very comfortable.
Stayed in November 2022
Reviewed: October 24, 2022
Teruyuki
United States of AmericaLocation
Stayed in October 2022
Reviewed: October 3, 2022
Glenn
AustraliaCouldn't have breakfast buffet as no gluten free options available and staff confused when I asked. Rooms a bit dated, our room looked like it had water damage with patches in the roof and water stains on the bedside lampshades.
Bed was comfortable. Whilst the room was small they did fit the extra bed in it we requested. Nice view and easy access to main roadways and food options surrounding the hotel. Shower pressure was good (but took a bit to figure out the way to control it with multiple handles. Free parking was a bonus.
Stayed in September 2022
Reviewed: September 26, 2022
Don
AustraliaThe hot water for showers was non existent. We had to have cold showers.
Excellent outlook in gardens
Stayed in September 2022
Reviewed: September 19, 2022
Steven
United States of AmericaHonestly everything but the pricing. Could have been I little cheaper.
Stayed in September 2022
Reviewed: August 29, 2022
Kerry
United States of AmericaThe staff very professional. I enjoyed room serve and the food. The only problems was the bed. It was so uncomfortable, it had a dip in it, where the mattress are worn out. The bedroom lights didn't really brighten up. Had to hold the light bottom up and ask for 2 set of towels and we got all big towels and hand towels, no wash clothes. The next time I stay, I will may it known right off if the bed is very uncomfortable because I couldn't sleep hardly at all.
Stayed in August 2022
Reviewed: August 6, 2022
Sheila
United States of AmericaI wish we could have had double beds
We did not have the breakfast. We did buy snacks from the snack shop daily
Stayed in July 2022
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