5993 Peachtree Industrial Boulevard, Norcross, GA 30092, United States of America
#7 of 35 hotels in Norcross
Guests' ChoiceBased on 467 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.4
Value for money
8.0
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 12, 2021
Kimberly
United States of AmericaA little dated, could use a renovation, clean carpet, update pool.
Good value, comfy bed, clean.
Stayed in June 2021
Reviewed: June 5, 2021
Flavio
United States of AmericaFor the most part this hotel is comfortable but it needs some updating. eg. Toilets are cheeping. The breakfast is a grab and go, not buffet. Personally I enjoy the hotel breakfast atmosphere dine in , buffet style that is why I did not like this.
The hotel was clean. Staff was nice. It was nearby to the places I needed to visit.For the most part this hotel is comfortable. The breakfast is good pancakes, eggs toast, oatmeal, it has varity.
Stayed in June 2021
Reviewed: May 30, 2021
Cj
United States of AmericaThe price was much higher then the price that Booking.com quoted. The staff wasn't helpful when I showed them the quote. They added extra fees on top of the fees for damages. I will not use Hilton anymore.
The room was great. The scenery was excellent.
Stayed in May 2021
Reviewed: May 28, 2024
Jody
United States of Americaexcellent, food & staff were awesome!
Stayed in May 2024
Reviewed: May 27, 2024
Willie
United States of AmericaThe rooms were extremely stuffy and smelly!the thermostat was not working properly. The hot water in the shower took about 15 minutes only to get lukewarm.
Precious at the bar was amazing! She was extremely friendly!
Stayed in May 2024
Reviewed: May 20, 2024
Raquan
United States of Americano free breakfast !
everything about the room
Stayed in May 2024
Reviewed: April 26, 2024
Jolisia
United States of AmericaMy bed had bugs ! Immediately notified the front desk . Jake said a manager would contact me . Never happened ;(
My bed had bugs ! Immediately notified the front desk . Jake said a manager would contact me . Never happened ;(
Stayed in March 2024
Reviewed: April 3, 2024
Mike
United States of AmericaHousekeeping was poor, stains on the wall under window, tub was dirty and the floor hadn't been vaccumed. (I have photos of all.)
Rate was great and I understand a business class hotel trying to put heads in beds on the weekend hoping to get additional revenue.
Stayed in March 2024
Reviewed: March 31, 2024
Kathleen
United States of AmericaApparently error on booking.com for price of room that I accepted and paid for. Room was cancelled without informing me of such and they would not honor the stated price. Not my fault and price should have been honored. And cancellation should have been communicated to me.
Stayed in March 2024
Reviewed: March 31, 2024
Betsy
United States of AmericaBooked on booking.com for $12, got to hotel to check in and they said booking.com had made a mistake and my booking was cancelled and I should have received a notice. Said they could give me the room at a reduced rate which ended up being $80 more than I had booked and credit card been charged. As it was late, I was tired and looking forward to watching March madness on TV and not wanting to search for a better value somewhere else I took the room. Needless to say their Direct TV only carried about 55 channels so I ended up going to my daughter’s hotel to watch the game. Hilton says it is beautiful booking.com fault for the inaccurate rate I was quoted. I am not happy with this outcome and will be perusing reimbursement for false advertisement
Location and initially the rate I was booked for
Stayed in March 2024
Reviewed: March 25, 2024
Denada
United States of AmericaThe king room that we requested was not given to us and the staff was horrible. They had given my room away due to being “full”. Mind you I had booked this room a week in advance and checked in at 4:00, an hr after I was supposed to check into the hotel. They were not accommodating and were rude. We will not be staying again.
The location was good.
Stayed in March 2024
Reviewed: March 14, 2024
Sheila
United States of AmericaBook it.com never made my reservation with Hilton. We had to wait an hour before book it.com and Hilton talked to find a resolution for us a room. Hilton was great with accommodating my family. I was highly disappointed in book it.com.
Hilton was very accommodating and the facilities was very nice and clean
Stayed in March 2024
Reviewed: February 18, 2024
Carlos
United States of AmericaWas not very welcoming, the receptionist was kinda bitter, there was no water in the room we were expecting better service since it was very expensive for one night. Even thought we paid our reservation with breakfast included they charged us when getting breakfast and it’s very expensive just for one egg and waffle.
Good location
Stayed in February 2024
Reviewed: January 23, 2024
Wilson
United States of AmericaThis room was booked in error - I spoke to 4 different people trying to get the issue rectified with zero assistance on either end. The room was booked at 1am, arrived - "no reservation on file, even though I had the confirmation" - purchased a room with cash and I was STILL charged the next day on my personal card for the same room ! Paid double for 10 hours in a room, what a joke..... Never again will I use Booking.com or Hilton Hotels - Hilton was my typical "go to" for travel, but NEVER again. Sorry.......
Stayed in January 2024
Reviewed: December 22, 2023
Kaweda
United States of AmericaChange the rugs, the curtains had huge stains, the walls had white stuff on a grey back drop and you could see the stains on the wall. There was a stain over a picture that looked like a crime scene. It was an eye sore. The toilet leaked water when flushed. The fees were different. When booked it was $600+, when I checked in $1000+ was placed on my CC. They released 200 when I left. I will NEVER stay at the Hilton again.
The cleaning staff.
Stayed in December 2023
Reviewed: November 12, 2023
Gonzalez
United States of AmericaGave me wrong room, couldn't find my reservation need to hire better staff was in bed made me came down to redo paper work🤨
Stayed in November 2023
Reviewed: October 16, 2023
Tonya
United States of AmericaLocation , Staff friendliness, Very accommodating worthy of the stay
Stayed in October 2023
Reviewed: August 20, 2023
Audrae
United States of AmericaThe shower head didn't work properly. It was leaking and couldn't tilt. U had to literally stand under it to get water. The room was old and needed to be updated. The carpet on the floor had a smell.
Comfortable bed. And it was a Indian wedding going on on that Saturday. That was cool
Stayed in August 2023
Reviewed: July 31, 2023
Mary
United States of AmericaThe restaurant had been closed for a gut renovation. There was a tiny café with one harried but cheerful server. Not what the website led me to believe I’d find. The only offering on the small flat-screen TV in the room was Direct TV - no ability to log into streaming services. The mini fridge was definitely mini. And the hook on the door in the bathroom had been ripped out. The rooms need a serious refresh.
the staff was great - cheerful and competent
Stayed in July 2023
Reviewed: May 2, 2023
Steve
United States of AmericaPoor lighting in the room. Fixtures in the shower not maintained. TV kept losing signL.
Stayed in April 2023
Reviewed: March 27, 2023
Patrice
United States of AmericaBreakfast 🤮
The check out and check out staff was amazing! The breakfast staff not so much. The breakfast was cold and not good AT all for the $45 we spent everything else was spectacular! And the burgers and salads were also a 10/10 I will stay again but DEFINITELY skipping breakfast
Stayed in March 2023
Reviewed: March 21, 2023
William
United States of AmericaClean and new
Stayed in March 2023
Reviewed: March 14, 2023
Xiaoyu
United States of Americathe hotel charged me $50 more than the price from booking. no hot water for all my three days living. the front desk just told me to keep the water tap open. huge waste of water.
the location is good, big parking lot, quick elevator.
Stayed in March 2023
Reviewed: February 17, 2023
Yvette
United States of AmericaStaff wasn’t very helpful. We went to the front desk to ask for a few tea bags. The receptionist did not even lift up his head, pointed his finger to the back and said, “Ask her!” No hi, May I help you nothing. He was very rude to say the least.
comfortable, clean
Stayed in February 2023
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