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Reviews of Hilton Boston-Woburn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2 Forbes Road, Woburn, MA 01801, United States of America

#6 of 12 hotels in Woburn

Guests' Choice

Review Score

Based on 853 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.3

  • Value for money

    7.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 6, 2024

    8.0
    I had a nice stay it was clean however, indoor pool area was very drafty
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I like the fact they had a heated indoor pool. However, the pool area was very cold and drafty, but I don’t know. It would have been nice if they had complementary breakfast but I guess that’s where the parking comes in. Some of the stuff in my room didn’t work like the lights above both beds. But it was OK. Nothing to complain about.

    The property was clean. The staff was nice.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Would definitely stay again
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Price was high

    Restaurant was great!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    It was perfect for what was needed
    • Business trip
    • Solo traveler
    • King Bed with Balcony and Indoor View
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like the fact where it’s located made it difficult to travel outside of the parking lot. Also the variety of the menu for room service shoulda been a little bigger.

    I love the way it was set up the hotel room was beautiful and comfortable.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Other then the pool area being so cold this place Is awesome!
    • Leisure trip
    • Family with young children
    • King Bed with Balcony and Indoor View
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like the fact that the pool area was soo cold! It wasn’t a heated pool so, it makes no sense! I wanted to get in the pool but I couldn’t..

    The hotel was modern, comfortable, and the food was delicious!

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    The breakfast Buffet was Amazing - delicious food - impeccable quality, service, and atmosphere
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Unlucky, feel bad for hotel, likely some awful guests abused the room before we got in. My room had damage: the window had a big crack in it, the bathtub's soap dish was coming off the tiles (like halfway pulled off-damaged),. Design: the room is fine but the bathroom needs a redo, the bathtub is old, like 30 years ago, by now hotels have nice walk in tiled showers and more modern designs. For a Hilton, I expected more. Maybe renovating the room we had would be best. Likely other rooms are super, we have stayed here before, it was just bad luck.

    the breakfast buffet was awesome ; the beds were very comfortable ; the lobby is nice ; the pool is beautiful

    Stayed in April 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lotion was empty

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I saw a mouse inside the bathroom

    Stayed in March 2024

  • Reviewed: December 28, 2023

    7.0
    It was a good stay. Safe and comfortable.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The room could use a little refresher. The bathroom needed a deep clean, (grout , wallpaper peeling, scraped corners). The complimentary coffee was really bad.

    It was convenient and easy to get to . Staff were friendly and helpful.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    9.0
    We liked it.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Liked everything.

    Buffet breakfast was rich and the dining place is the fancy Spanish styled Matadora tapas bar. Hotel has nice design with historical references to local businesses which existed 100 years ago in the area. Plenty of free parking around.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    7.0
    Amazing overall
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My toilet was broken but the staff change my room asap and took action right away, which was very nice.

    Was a nice environment.

    Stayed in October 2023

  • Reviewed: November 13, 2023

    8.0
    Nice and clean hotel.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool tile above the water line needs a scrubbing

    Clean and convenient facility

    Stayed in November 2023

  • Reviewed: October 30, 2023

    8.0
    Great stay, great staff, but hot room for us!
    • Leisure trip
    • Couple
    • King Bed with Balcony and Indoor View
    • Stayed 1 night

    A/C not working to properly cool the room. When we got there the room was at 72, we do run very hot. So we put the A/C down as low as it could go, but by 11:30pm the room was just at 71. Not a great cooling system in the room we were originally in. The 2nd room did not go lower than 68 but was much more tolerable

    Great place! Great staff! We had an issue with our A/C (room not cooling down) I called downstairs and they had us switching rooms within 30 minutes. He even checked our new room to make sure the A/C was working and cool before moving us. Super fast resolution and great attention to our concern

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    One staff didn’t respond to what I ask for

    Many kinds of food

    Stayed in October 2023

  • Reviewed: October 20, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • King Room with Bath Tub - Mobility Access
    • Stayed 3 nights

    House keeping was really poor. They didn't mentioned that they will be cleaning after every two days

    staffs were very polite and Courteous

    Stayed in August 2023

  • Reviewed: October 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was walking into the bar area with family just to check things out and had a glass of water with me. Immediately the Bartend yelled out to us that we can’t enter the bar with our own drinks. People that were there turned and looked at us like we were doing something wrong. Needless to say we all just went to our rooms and didn’t end up staying down there. We thought the way she spoke out to us was rude and could have been handled in a much more courteous way

    Clean and modern

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Bed with Balcony and Indoor View
    • Stayed 1 night

    Just a short stay, can't complain about anything.

    Spacious room, comfy bed, good wi-fi, plenty of parking.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    Our room was comfortable and spacious
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I liked the comfort of the bed and pillows. The decor was modern and fairly updated.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    7.0
    It was nice, after calming down.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    That they held an extra $50 per day. This information was not in my booking.com information. I even showed this to the guy and he did not even offer to fix it or make it right. My travel card declined because of the extra $100 that I did not expect. I had to then call my bank and increase my spending on my debit card in order to pay for my hotel. I used my travel card for other spending, so it all worked out in the end, but still didn’t make it right.

    I liked the location.

    Stayed in September 2023

  • Reviewed: October 10, 2023

    9.0
    Liked everything except the bathroom sink/vanity!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Indoor View
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom vanity was awkwardly low, the faucet handle was super stiff and hard to turn and there was no drain stopper in the sink.

    Clean, spacious room, nice facilities, fast elevator (it didn’t move fast, but it arrived quickly 😁)

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Satisfying! I would come back here and recommend it to my friends.
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some hostesses are not friendly, solicitors and patients, do not be willing to repeat or speak more slowly with those who do not speak fluent English.

    Excellent location, escapes traffic. Large and comfortable rooms, good hotel. Breakfast is good and has a variety of options.

    Stayed in September 2023

  • Reviewed: October 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Room was clean but needed to be updated

    Breakfast / Restaurant was great. Easy access to places we wanted to visit

    Stayed in September 2023

  • Reviewed: October 3, 2023

    8.0
    Comfortable and spacious rooms. Loved the two big double beds.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Indoor View
    • Stayed 2 nights

    Would have preferred a higher floor. I was on the floor that has the convention hall, so i had to keep crossing through people.

    The view from my room.

    Stayed in July 2023

  • Reviewed: September 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet didn’t work well

    Clean, quiet, beautiful

    Stayed in September 2023

  • Reviewed: September 27, 2023

    8.0
    was the perfect hotel to stay the first night in Boston!
    • Leisure trip
    • Solo traveler
    • King Bed with Balcony and Indoor View
    • Stayed 1 night

    someone forbiddingly smoked on another balcony and as I had left my balcony door open during breakfast I had all the smoke in my room :-( - not the fault of the hotel but it was not nice

    The bed was very comfortable

    Stayed in July 2023

Showing 1 - 25

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