535 South Grand Avenue, Downtown LA, Los Angeles, CA 90071, United States of America
#204 of 386 hotels in Los Angeles
Guests' ChoiceBased on 428 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
8.3
Facilities
7.9
Staff
8.1
Value for money
7.3
Free Wifi
6.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Brittany
United States of AmericaRoom was a little tight
Very clean
Stayed in May 2024
Reviewed: April 29, 2024
Coby
United States of AmericaHomeless people! Literally saw people doing crack outside our window. But thats expected in LA! However,I really wanted to emphasize on the bar service… When we sat down to get our complimentary drinks, that we had to pay for amenities $25 the bartender was extremely incapable of acknowledging us and giving us a menu! In fact, after sitting for 10 mins he said he would be right with us. 10 mins after the lady next to us rang him down and ordered and he just looked at us. Didnt even bother to see if we wanted a menu! Anyway we were short on time heading to a show so we left and that was when he finally acknowledged us. If you guys are busy on a Saturday night have 2 people at the bar or someone cross trained to handle front desk and bar! There is no reAson to have 2 people at front desk doing NOTHING at 7pm! I was literally observing! But yeah i 100% would not stay here again bc of service.there are nicer hotels with a working elevator and bigger rooms! I excepted better for the hilton! So disappointed
Really nice and clean.
Stayed in April 2024
Reviewed: April 26, 2024
Trainer
United States of AmericaThe food was a bit expensive, 12.00 for a 3.00 bottle of coke was a bit extreme, and 26.00 for basically a 2 patty cheeseburger was a bit much
Everything was wonderful
Stayed in April 2024
Reviewed: April 25, 2024
Mahesh
IndiaManager was rude just asked for a 20 dollar adjustment wouldn't do it
Location and confort
Stayed in March 2024
Reviewed: April 23, 2024
Kolby
United States of Americano room service. lots of misinformation regarding food and services. all times posted and stated verbally were all incorrect.
the room was very clean and nice. i like the aesthetic
Stayed in April 2024
Reviewed: February 24, 2024
Joyce
Philippinesn/a
the staff and overall vibe
Stayed in February 2024
Reviewed: February 7, 2024
Diana
Costa RicaNice but the elevator was wrong for one whole day!
Stayed in January 2024
Reviewed: December 22, 2023
Vanessa
United States of AmericaExtra hidden charges for hotel fees, parking and other
The elegance, the Christmas decorations
Stayed in November 2023
Reviewed: November 14, 2023
Joseph
United States of AmericaNo self parking
Nice looking
Stayed in November 2023
Reviewed: November 9, 2023
Fatuma
AustraliaNeeds more lighting in the room felt abit dark
Very centrally located, good staff and clean
Stayed in November 2023
Reviewed: October 24, 2023
Jamal
United States of AmericaLocation
Stayed in October 2023
Reviewed: September 27, 2023
Christine
United States of AmericaThe bar closed at 11pm., way too early! The parking fee was horrendous! That should be illegal.
Beautiful and clean.
Stayed in September 2023
Reviewed: September 16, 2023
Stephen
New ZealandI found the person in charge of check in to be inflexible. Due to a mix up with our travel agent my room had not been booked on arrival, so I booked it via the booking.com app. despite showing the receptionist the confirmation, I was refused access to a room until my booking had been fully processed by Hilton, which took half an hour. I was made to wait in the lobby while this happened. After an 11 hour flight this was a real drag. A more thoughtful response would have been to let me have my key and sort out the details out later. Service from this one person did not meet my expectations and sullied my experience. Everything else was fine.
Nice room, restaurant food quality was good. Location was convenient for a meeting early the next day. Staff generally pleasant.
Stayed in September 2023
Reviewed: September 9, 2023
Jasmine
United States of AmericaModern and clean room.
Stayed in August 2023
Reviewed: September 8, 2023
Rozan
United States of AmericaThey charged for tip for a buffet breakfast but didn’t tell us how it worked
Stayed in September 2023
Reviewed: September 7, 2023
Oscar
United States of AmericaManagement
I slices my toe really bad getting out of the shower. Hotel was more worried about us checking out while i couldn’t control the bleeding.
Stayed in September 2023
Reviewed: August 28, 2023
Denise
United States of AmericaSmoker's on the rooftop deck even though a no smoking sign was posted.
check in was expedient, room was nice, I would stay here again. Much cleaner than the Biltmore across the street that we stayed in last night.
Stayed in August 2023
Reviewed: August 20, 2023
Lisa
United States of AmericaThe price for valet is high for it being the only option for two petite women who don’t want to talk thru LA at night. The service was friendly and efficient however a bit over priced.
It’s a great little hotel just off the edge of skid row.
Stayed in August 2023
Reviewed: August 9, 2023
Elena
United States of Americavalet was available even tho we arrived very late
Stayed in July 2023
Reviewed: August 6, 2023
Howard
United States of AmericaParking expenses
Stayed in August 2023
Reviewed: July 26, 2023
Chris
United States of AmericaIf we could have left our car in valet for a few hours after checkout time. We came specifically to visit a couple museums and had to pay for parking again at the museums although they were easily walking distance from the hotel. Beds were a little too firm for my taste.
Nicely appointed and very clean, don't miss the view from the roof top bar.
Stayed in July 2023
Reviewed: July 24, 2023
Peter
United States of AmericaThe parking price!
The roof top, but need to stay open a little longer and have some appetizer’s available !
Stayed in July 2023
Reviewed: July 17, 2023
Fatima
United States of AmericaNA
It was convenient and the egg Benedict were the brst
Stayed in July 2023
Reviewed: June 29, 2023
Brechcai
United States of AmericaLittle far from convention center. The lobby or sitting area was just okay.
I liked the location for visiting downtown Los Angeles.
Stayed in June 2023
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