There was a surprise $25 destination fee we had to pay upon arrival. I already paid a $25 resort fee when I booked the hotel on booking.com. Surprise fees and unnecessary fees always suck.

Clean and comfortable room.

Stayed in April 2024

The hotel charged us 100 USD / per person for a deposit that they should have told us at the check-in, but they didn't, and in the end, they insisted that they had done it.

To get to the convention center, is very close, about 5 minutes walking. Located downtown, is close to the Union Station and other important icons such as the court house or the Senate.

Stayed in March 2024

The restaurant was pricey, but good. Would have liked more meat and potatoes, comfort food type choices, pizza,

Our room was awesome. Loved the size, the space, the cleanliness. The bed was very comfy. Walking distance to the convention center.

Stayed in March 2024

They didn't clean the room until 8:00 p.m. or later. We had to ask for towels and tissue because they didn't come until so late.

Beds are comfortable and the room was a good size.

Stayed in March 2024

Rooms were small and only surface clean. Walls were dirty and carpet was dingy. Also charges a destination fee. Luckily I could use that as credit for the restaurants and Starbucks. Parking at $50 a day is absurd. We parked in the garage across the street for about $15 a day. The room rate wasn't particularly high for downtown Denver but seems tacking on all of these fees to make up for it once they got you in the door.

The facility was nice and pretty lobby. Service was friendly. Close to many places to eat. Right in the heart of downtown. Close to Larimer Square and 16th street mall. We stayed for my daughter's dance convention.

Stayed in January 2024

Close to downtown

Stayed in November 2023

I had requested to stay 2 extra nights and was quoted a rate and then the value went up and it wasn't fair. One trainee apparently misquoted. The manager just apologized and blamed it on her and then I could try finding another hotel or a better price online. At that point I didn't have a choice and didn't want to move everything. It wasn't professional.

Location was good. Bed was comfortable. Clean hotel

Stayed in September 2023

No bottled water is being provided in the room. Need to go to the reception.

Everything

Stayed in September 2023

The internet is extremely bad.

The rooms are big and comfortable

Stayed in September 2023

Room’s lighting was a little dim, and soundproofing was poor/inadequate. I could clearly hear traffic and construction noise from outside on the street below even though I was 8 floors up.

I did not have breakfast at this hotel. I didn’t know one was available.

Stayed in September 2023

Bed was uncomfortable, had a hard time falling/staying asleep

Location is very convenient, staff were nice, Starbucks in lobby was perfect

Stayed in September 2023

Power went out in room for over 30mins and I had to do go down to the front desk to even inform them of this matter. Then I requested fresh linen to my room that took over a hour again I had to call down to the front desk to inform them I never received my towels.

Lobby was very pretty. Room was spacious and the location is very convenient.

Stayed in August 2023

I spent there 3 days and they never clean the room or at least change the towels. I paid a good amount for this stay including the use of the pool and it was closed, however I paid the same amount.

Location

Stayed in July 2023

This hotel is very nice and located In a great area. The rooms are clean. The only problem we had was that the people beside us seemed to have a party . When we informed the lobby they were quick to send a security guard to ask them to quiet down. Overall a very good hotel if you’re visiting or passing by Denver.

Stayed in July 2023

Staff was grouchy. I understand being overwhelmed e wise it was a booked out night due to a Taylor swift concert, but I didn’t deserve to be treated with frustration and annoyance due to staff being stressed.

It was fine.

Stayed in July 2023

Small snaffu with resevation but resolved quickly. This was a sold out weekend in Denver area, with not a hotel to be found.

Very nice, even sofa bed comfy.

Stayed in July 2023

nice spot

Stayed in April 2023

no pool and you had to pay $40 a day for parking on top of the hotel rate

close to everything!

Stayed in April 2023

I didn't like the inconsistency of the valet service. The texting feature did not work.

I liked the ease of check in and out. The facilities were nice and the staff accommodating. Everyone was helpful and knowledgeable.

Stayed in April 2023

they require a request to clean the room during the first 4 days

nice looking, quiet, clean

Stayed in March 2023

Breakfast is too expernsive for the cost you pay for the room. The front desk specifically the Caucasian women were not very friendly.

Rooms are nice. Good location.

Stayed in February 2023

The shower didn't drain very fast. The thermostat on the heater seemed like it wasn't working well, which made the room a little chilly.

It was a nice view, and the room was clean.

Stayed in January 2023

The bathroom barn door needs to be fixed as it sticks on its roller halfway through. The room was very warm at night. I ended up having to keep the window open all night which then made the room quite noisy.

Stayed in January 2023

the only drinking water available was in plastic bottles in the lobby being sold for $2 each. i wouldn't mind using the bathroom faucet for drinking water but there was no temperature setting so it always ran hot. another odd thing was that the bathroom had a sliding door with a gap that was about an inch thick so taking a shower or even just using the bathroom was a little awkward while staying with a friend.

the elevator was friggin fast man

Stayed in January 2023