309 College Street , Asheville, NC 28801, United States of America
#23 of 75 hotels in Asheville
Guests' ChoiceBased on 466 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.3
Value for money
8.4
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Laura
United States of AmericaBed was squeaky. Not the most comfortable.
Close to downtown Rooftop bar
Stayed in April 2024
Reviewed: May 14, 2024
Bridget
United States of AmericaThere was nothing we didn't like
We always love the Rooftop Bar/Restaurant Everything in walking distance to shopping and restaurants Clean,modern hotel,always upgrading Buffet breakfast at a reasonable price
Stayed in May 2024
Reviewed: April 12, 2024
Felts
United States of AmericaMy reservation was not there when I arrived. Apparently, it was Bookings fault- my first and last name had been transposed so there was no one by my name registered. Luckily, I had my reservation number
Very nice corner room with fantastic view of mountains. Good parking area for downtown Asheville. It was 15.00 per day, but worth it. Great rooftop bar.
Stayed in April 2024
Reviewed: April 12, 2024
Mark
United States of AmericaNo complaints..
Room was great. Hotel within walking distance of lots of shops and restaurants. Short drive to other attractions.
Stayed in April 2024
Reviewed: March 8, 2024
Katherine
United States of AmericaLocation was great! My husband and I used the shuttle service to find places to eat and watch live music. Then we walked back after. Roof top restaurant had an amazing view. Room was very spacious and comfortable. Next time we go to Ashville, we will stay at the Hilton Garden Downtown.
Stayed in March 2024
Reviewed: January 20, 2024
Michael
United States of AmericaVery friendly and helpful staff. Wonderful location, at the intersection of two main roads in town, and near the interstate. Great breakfast at really good prices. Parking just outside the front door. Spacious room with comfortable bed.
Stayed in January 2024
Reviewed: January 2, 2024
Stephen
United States of AmericaExtra charge for parking.
Nice room, OK breakfast, good coffee.
Stayed in December 2023
Reviewed: December 31, 2023
Lindy
United States of Americathe bed was a little droopy
location
Stayed in December 2023
Reviewed: December 11, 2023
Mary
United States of AmericaLocation
Stayed in December 2023
Reviewed: November 21, 2023
Barbara
United States of AmericaBreakfast was well done. Choices good. Service very good. Location of hotel was perfect for our forays to downtown.
Stayed in November 2023
Reviewed: October 4, 2023
Philip
United States of AmericaHard to get too.
Stayed in September 2023
Reviewed: September 19, 2023
Philip
United States of Americaall was good
Room was very nice, enjoyed the rooftop lounge, and breakfast was excellent
Stayed in September 2023
Reviewed: August 17, 2023
Maria
ItalyOne of the women at the reception was incredibly rude. She didn’t find my reservation (which per se it’s ok) but her tone was: “well I cannot find it”, instead of “let me see why I cannot find it” turned out it was a system mistake. I also called for a Wi-Fi because it wasn’t working and she was “search for the network”. Not very helpful.
Great location and amenities and spacious rooms and overall friendly staff.
Stayed in August 2023
Reviewed: August 11, 2023
Thomas
United States of AmericaDoors to room are too hard to open (heavy). No Johnny Walker Red
Staff, roof bar, location, breakfast
Stayed in July 2023
Reviewed: July 26, 2023
Jennifer
United States of AmericaHad to pay for early check in and parking - breakfast not included with booking.com prices, disappointing...
It was quiet and very clean
Stayed in July 2023
Reviewed: July 24, 2023
Joel
CanadaThe rooms didn't have black our curtains - it got very bright, very early in the morning.
Proximity to downtown, shuttle service, outdoor pool, staff
Stayed in July 2023
Reviewed: July 21, 2023
Janet
United States of AmericaThe location was perfect. The staff courteous and friendly. Would definitely recommend and we would stay here agai.
Stayed in July 2023
Reviewed: July 17, 2023
Jessica
United States of AmericaClean, comfortable, shuttle to downtown, walkable distance when the shuttle isn't working for breakfast/ lunch. Rooftop bar was such a nice surprise! We will be back
Stayed in July 2023
Reviewed: July 15, 2023
Elizabeth
New ZealandWe really enjoyed our stay at this Hotel. The rooms were clean and comfortable and quiet. The Hotel offers a shuttle taxi between 3pm and 11pm which we used a couple of times, this was a great service to provide for guests. The roof top bar was a nice touch and a great place to chill at the end of a long day sight seeing.
Stayed in July 2023
Reviewed: July 6, 2023
Lisa
United States of AmericaChildren were allowed in the rooftop bar area, seemed strange and several couples had to move away from the couch area because the children were unruly in such a non child friendly couch area. I know that it should be up to the parents to monitor the children, but this is clearly a bar and should be 21 and older. I felt bad that the couples who tried to sit in the area to enjoy a drink on the 4th. The staff was amazing, going above and beyond for the 2 families with the 4 kids, they even had to secure the rock fireplace for the safety of the children, ( banging on the glass with toys, jumping... Again 21 and older should be considered for this area.
Friendly staff and we loved the shuttle van!!!
Stayed in July 2023
Reviewed: July 3, 2023
Charlotte
United States of AmericaShower didn’t have a lot of pressure or hot water
Location Comp shuttle Breakfast restaurant Room size
Stayed in July 2023
Reviewed: June 27, 2023
Emily
United States of AmericaClose and walkable to everything!
Stayed in June 2023
Reviewed: June 16, 2023
Gary
United States of Americacoffee
proximity to downtown
Stayed in June 2023
Reviewed: June 11, 2023
Aharon
Israelbreakfast
Stayed in June 2023
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