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  5. Reviews of Hilton Garden Inn Augusta

Reviews of Hilton Garden Inn Augusta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1065 Stevens Creek Road, Augusta, GA 30907, United States of America

#23 of 80 hotels in Augusta

Guests' Choice

Review Score

Based on 103 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 26, 2024

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I prefer to take the stairs and not the elevator, but the bottom of the stairwell was filled with items and difficult to get out of. Then, when we tried to take the stairs back to our room, the door would not allow us to enter. It is important to keep the stairs open, clean, and ready to use at all times.

    The room itself was very clean. The staff was friendly during our check-in.

    Stayed in February 2024

  • Reviewed: December 28, 2023

    8.0
    It was a nice stay I enjoyed the stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like miss communication with my payment I wasn’t explained on how it would be taking out and I don’t think I should be charged for a fee until I’m actually there. Another was breakfast wasn’t free every Hilton I had stayed at the breakfast was included into the price.

    I like the location of the hotel. I like that the room and hotel was clean. The room was nice and the bed was comfortable.

    Stayed in December 2023

  • Reviewed: October 6, 2023

    7.0
    Room refresh needed to justify the price charged.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our room needed a complete refresh. The thermostat was not functioning, so it either freezing cold or off. The water temperature in the shower was not quite warm, certainly not hot. The TV was not a smart TV (no easy access to Netflix), and it took awhile to figure out how to find the menu. The carpet was old, the room lighting dim, and the furniture was worn and old.

    Good location, lovely landscaping and the public areas of the hotel were very nice.

    Stayed in October 2023

  • Reviewed: June 19, 2023

    8.0
    Very Good
    • Couple
    • King Room with Whirlpool
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly Staff

    Stayed in June 2023

  • Reviewed: May 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the parking lot is a mess

    literally in walking distance to Washington Rd

    Stayed in May 2023

  • Reviewed: December 17, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Liked it all

    All of it.

    Stayed in November 2022

  • Reviewed: October 23, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was told the pool would be open and when I arrived it was closed. Also, the hot water was not hot barely Luke warm.

    The location

    Stayed in October 2022

  • Reviewed: June 29, 2022

    9.0
    My stay was very comfortable and affordable. I'm sure I will be back.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    There needs to be more charging bases in the rooms and more regular coffee.

    The location was excellent. The staff was very professional and efficient. Everyone was extremely friendly. I like the fact that checkout is not until 12:00 p.m. The suite was very clean as was the bathroom and the beds were very comfortable.

    Stayed in June 2022

  • Reviewed: May 24, 2022

    8.0
    comfortable, practical even if extras are a little overpriced
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    on the edge of town, romms could be a little bigger. prices for extra are a bit steep

    it clean, manageable size and with some atmosphere in the lobby/bar, not just barren

    Stayed in May 2022

  • Reviewed: May 16, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to wait an extra hour because the room wasn't ready..

    Food was good...I give it a 9

    Stayed in May 2022

  • Reviewed: August 23, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We really enjoyed our stay and would absolutely return.

    Stayed in August 2021

  • Reviewed: August 10, 2021

    9.0
    Overall great stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast

    Stayed in August 2021

  • Reviewed: July 22, 2021

    7.0
    The basics of the hotel were great. The extras - food and pool - were disappointing.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite with Shower - Mobility and Hearing Access
    • Stayed 2 nights

    The food was really disappointing. The pancakes were heavy and tasteless - my grandkids didn't eat them because they just didn't taste good. My omelette was also heavy and flavorless I only ate a few bites of it. We ordered a meal our first night there and that was really disappointing too. I really hate to complain about food, but the pasta was overcooked and the sauce was too thick and dried up while the brocolli was crunchy. Also, it tasted like it was cooked with zero salt which is not very flavorful. The grilled cheese was apparently ok but my grandson only ate one bite of the burger and he's a "eats everything" kid. I really hate to complain about food, because I usually appreciate other people's cooking, but it was really bad. On another note, we had planned to spend an afternoon swimming in the indoor pool. That was also disappointing. The water was cloudy and very cold. It gets no sun and is apparently not heated so it was really freezing. They didn't have anything for the kids to float on like hotel pools usually do - not even a noodle or two. There weren't any lounge chairs or little tables to sit at, inside or outside. We ended up leaving after about 20 minutes.

    The location was great. The staff was great -very friendly and very helpful. The room was pleasant and worked out well for us. We mostly enjoyed our stay.

    Stayed in July 2021

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything was clean and in place

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Lovely place to stay if you find yourself in Augusta
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Well kept property. The entire staff was warm and accommodating. I would certainly recommend.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    2.0
    I will NEVER stay at this location again. I would rather stay further where it’s clean
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When I arrived and showed them my receipt where I paid online, they said it still showed that I owe for my stay. It took them 45 min to get the situation corrected with me making the phone call. One I arrived to our room, the door was opened and when asked why, I was told because maintenance was fixing something. The room smell like old mildew and the the furniture was peeling and rotted out like termites had been eating away. The water pressure in the shower was horrible and the temperature of the water wasn’t accurate.

    The location

    Stayed in February 2024

  • Reviewed: January 24, 2024

    10
    Everything was very clean, friendly staff, and we’ll definitely be staying again next year!
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was very clean and my kids loved the pool.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The indoor pool area.

    Stayed in January 2024

  • Reviewed: October 21, 2023

    5.0
    Stay was ok because of the location.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The AC didn’t work in the room. The beds were way too soft and hurt my back. The hot tub did not work. And the food was good but a little over priced. It took about 20 minutes before the water would get hot in the shower.

    Location was good and so was the food.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite with Shower - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. Everything was perfect!

    Cleanliness!

    Stayed in October 2023

  • Reviewed: September 30, 2023

    10
    This was an amazing seeking as we celebrated our Family Reunion. The front desk staff was great and the house keepers we
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great.

    The property was beautiful! The entire place was clean, and the stuff was amazing.

    Stayed in September 2023

  • Reviewed: July 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was great

    Very upscale and updated and clean the food was great and the market had just what I needed.

    Stayed in May 2023

  • Reviewed: June 4, 2023

    10
    Great night!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was nice and helpful! The rooms were very clean!

    Stayed in May 2023

  • Reviewed: May 21, 2023

    10
    my stay was a 10
    • Leisure trip
    • Couple
    • King Room with Whirlpool
    • Stayed 1 night
    • Submitted from a mobile device

    everything was great

    jacuzzi tub

    Stayed in May 2023

Showing 1 - 25

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