1065 Stevens Creek Road, Augusta, GA 30907, United States of America
#23 of 80 hotels in Augusta
Guests' ChoiceBased on 103 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 26, 2024
Jenny
United States of AmericaI prefer to take the stairs and not the elevator, but the bottom of the stairwell was filled with items and difficult to get out of. Then, when we tried to take the stairs back to our room, the door would not allow us to enter. It is important to keep the stairs open, clean, and ready to use at all times.
The room itself was very clean. The staff was friendly during our check-in.
Stayed in February 2024
Reviewed: December 28, 2023
Tonya
United States of AmericaI didn’t like miss communication with my payment I wasn’t explained on how it would be taking out and I don’t think I should be charged for a fee until I’m actually there. Another was breakfast wasn’t free every Hilton I had stayed at the breakfast was included into the price.
I like the location of the hotel. I like that the room and hotel was clean. The room was nice and the bed was comfortable.
Stayed in December 2023
Reviewed: October 6, 2023
Gorrell
United States of AmericaOur room needed a complete refresh. The thermostat was not functioning, so it either freezing cold or off. The water temperature in the shower was not quite warm, certainly not hot. The TV was not a smart TV (no easy access to Netflix), and it took awhile to figure out how to find the menu. The carpet was old, the room lighting dim, and the furniture was worn and old.
Good location, lovely landscaping and the public areas of the hotel were very nice.
Stayed in October 2023
Reviewed: June 19, 2023
Jessica
United States of AmericaFriendly Staff
Stayed in June 2023
Reviewed: May 5, 2023
Casey
United States of Americathe parking lot is a mess
literally in walking distance to Washington Rd
Stayed in May 2023
Reviewed: December 17, 2022
George
United States of AmericaLiked it all
All of it.
Stayed in November 2022
Reviewed: October 23, 2022
Bri
United States of AmericaI was told the pool would be open and when I arrived it was closed. Also, the hot water was not hot barely Luke warm.
The location
Stayed in October 2022
Reviewed: June 29, 2022
Barbara
GeorgiaThere needs to be more charging bases in the rooms and more regular coffee.
The location was excellent. The staff was very professional and efficient. Everyone was extremely friendly. I like the fact that checkout is not until 12:00 p.m. The suite was very clean as was the bathroom and the beds were very comfortable.
Stayed in June 2022
Reviewed: May 24, 2022
Willibrordus
Netherlandson the edge of town, romms could be a little bigger. prices for extra are a bit steep
it clean, manageable size and with some atmosphere in the lobby/bar, not just barren
Stayed in May 2022
Reviewed: May 16, 2022
Charles
United States of AmericaHad to wait an extra hour because the room wasn't ready..
Food was good...I give it a 9
Stayed in May 2022
Reviewed: August 23, 2021
Drina
United States of AmericaWe really enjoyed our stay and would absolutely return.
Stayed in August 2021
Reviewed: August 10, 2021
Christina
United States of AmericaNo breakfast
Stayed in August 2021
Reviewed: July 22, 2021
Fausta
United States of AmericaThe food was really disappointing. The pancakes were heavy and tasteless - my grandkids didn't eat them because they just didn't taste good. My omelette was also heavy and flavorless I only ate a few bites of it. We ordered a meal our first night there and that was really disappointing too. I really hate to complain about food, but the pasta was overcooked and the sauce was too thick and dried up while the brocolli was crunchy. Also, it tasted like it was cooked with zero salt which is not very flavorful. The grilled cheese was apparently ok but my grandson only ate one bite of the burger and he's a "eats everything" kid. I really hate to complain about food, because I usually appreciate other people's cooking, but it was really bad. On another note, we had planned to spend an afternoon swimming in the indoor pool. That was also disappointing. The water was cloudy and very cold. It gets no sun and is apparently not heated so it was really freezing. They didn't have anything for the kids to float on like hotel pools usually do - not even a noodle or two. There weren't any lounge chairs or little tables to sit at, inside or outside. We ended up leaving after about 20 minutes.
The location was great. The staff was great -very friendly and very helpful. The room was pleasant and worked out well for us. We mostly enjoyed our stay.
Stayed in July 2021
Reviewed: March 25, 2024
Shanique
United States of AmericaNothing
Everything was clean and in place
Stayed in March 2024
Reviewed: March 18, 2024
Ebony
United States of AmericaWell kept property. The entire staff was warm and accommodating. I would certainly recommend.
Stayed in March 2024
Reviewed: February 26, 2024
Phoebe
United States of AmericaWhen I arrived and showed them my receipt where I paid online, they said it still showed that I owe for my stay. It took them 45 min to get the situation corrected with me making the phone call. One I arrived to our room, the door was opened and when asked why, I was told because maintenance was fixing something. The room smell like old mildew and the the furniture was peeling and rotted out like termites had been eating away. The water pressure in the shower was horrible and the temperature of the water wasn’t accurate.
The location
Stayed in February 2024
Reviewed: January 24, 2024
Mary
United States of AmericaNothing
It was very clean and my kids loved the pool.
Stayed in January 2024
Reviewed: January 2, 2024
Jessica
United States of AmericaThe indoor pool area.
Stayed in January 2024
Reviewed: October 21, 2023
Hall
United States of AmericaThe AC didn’t work in the room. The beds were way too soft and hurt my back. The hot tub did not work. And the food was good but a little over priced. It took about 20 minutes before the water would get hot in the shower.
Location was good and so was the food.
Stayed in October 2023
Reviewed: October 9, 2023
Summer
United States of AmericaNothing. Everything was perfect!
Cleanliness!
Stayed in October 2023
Reviewed: September 30, 2023
Laresa
United States of AmericaEverything was great.
The property was beautiful! The entire place was clean, and the stuff was amazing.
Stayed in September 2023
Reviewed: July 20, 2023
Renita
United States of AmericaNothing everything was great
Very upscale and updated and clean the food was great and the market had just what I needed.
Stayed in May 2023
Reviewed: June 4, 2023
Summer
United States of AmericaStaff was nice and helpful! The rooms were very clean!
Stayed in May 2023
Reviewed: May 21, 2023
Thewanis
United States of Americaeverything was great
jacuzzi tub
Stayed in May 2023
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