2600 Brockton Dr., Austin, TX 78758, United States of America
#23 of 209 hotels in Austin
Guests' ChoiceBased on 254 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.1
Facilities
9.2
Staff
9.2
Value for money
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 13, 2024
Kristin
United States of AmericaFree parking! Nice staff. Otherwise fairly standard/sterile decor. You probably want to be sure this is where you want to stay (near The Domain shopping center). It wasn’t a location I would choose. But eclipse pricing and the fact that we had three adults meant this property worked for us. Free parking makes a budget difference.
Stayed in April 2024
Reviewed: April 11, 2024
Susan
United States of AmericaBreakfast was ok for $16.00.
Stayed in April 2024
Reviewed: April 10, 2024
Cathy
JapanFree water would be nice
Super clean and max fridge/microwave
Stayed in April 2024
Reviewed: April 9, 2024
Yulan
United States of AmericaBed was not the most comfortable bed was very soft and sagging.
Nice brand new rooms good ameneties in the bathroom. Very clean and helpful staff
Stayed in April 2024
Reviewed: March 31, 2024
Brittany
United States of AmericaHousekeeping constantly knocking on the door very early in the am.
Everything
Stayed in March 2024
Reviewed: March 23, 2024
Jędrzej
GermanyIt was a great stay! We couldn’t get the room we wanted but we got compensation from the reception with free breakfast and snacks. We loved the handwritten note with apologies. Great hotel overall, breakfast was delicious.
Stayed in March 2024
Reviewed: March 19, 2024
Gunnar
United States of AmericaThe open plan reception/lobby/bar/breakfast area is nice, but at the same time noisy. Some more (soft)interiors to take down noise would be appreciated.
On arrival, we were greeted by Jorge in the reception. He did a really good job on informing and making us feel very welcome. Good job Jorge! The location is a bit outside of Austin downtown, as we knew, but there are plenty of restaurants and establishement close by. For soccer fans it is the perfect location. Walking disctance to Austin FC home arena. Next time.....Breakfast was good. Enough options and alternatives for all the family.
Stayed in March 2024
Reviewed: February 22, 2024
Cleopatra
United States of AmericaN/A
Very modern & clean
Stayed in February 2024
Reviewed: February 12, 2024
Galco1992
IsraelPoor breakfast, far from city, poor air condision, small bathroom
Big and comfort room
Stayed in February 2024
Reviewed: January 15, 2024
Whitney
United States of AmericaHad a slight problem with hot water
Very clean. Staff was very nice and the texting feature to talk to front desk was appreciated!
Stayed in January 2024
Reviewed: December 31, 2023
Arthur
United States of AmericaNothing to dislike about this hotel or the staff.
This property is clean and modern, safe and extremely accommodating and comfortable. Location is right across the street from the Domain and just off MOPAC and 183 so it’s easy to go anywhere in Austin. The facility itself is new and appears to have been well constructed, not cheaply thrown together.
Stayed in December 2023
Reviewed: November 27, 2023
Timothy
United States of AmericaI can't seem to get a roo.m receipt
good location. breakfast was fine. full bat. parking.
Stayed in October 2023
Reviewed: November 2, 2023
Diamond
United States of American/a
By far the best hotel I have stayed at. I rented two rooms for me and my friends and all of us enjoyed our stay. The rooms are spacious, clean and the staff is very nice. Private parking garage and walking distance from the Domain.
Stayed in October 2023
Reviewed: October 16, 2023
Bond
United States of AmericaNice location. Great value
Stayed in October 2023
Reviewed: October 3, 2023
William
United States of AmericaVery accommodating. They were super welcoming!
Stayed in October 2023
Reviewed: September 18, 2023
Denise
United States of AmericaThe beds were too firm for my preference but I was glad to see there were bed bug covers on them.
Front desk was so helpful
Stayed in September 2023
Reviewed: September 16, 2023
Faye
United States of AmericaN/A
It was clean
Stayed in September 2023
Reviewed: September 8, 2023
Alexa
MexicoGreat location, beautiful room
Stayed in September 2023
Reviewed: September 8, 2023
Maulen
United States of AmericaClean overall, new hotel. Front desk people are very polite and nice
Stayed in September 2023
Reviewed: September 5, 2023
Scipio
United States of AmericaDuring a 3 day stay my room was never cleaned, even after I requested my room to be cleaned
Clean, modern property in a great location
Stayed in September 2023
Reviewed: August 1, 2023
John
United States of AmericaNoisy around 3:30 am
Location and cleanliness
Stayed in July 2023
Reviewed: July 7, 2023
Steven
United States of AmericaGreat location
Stayed in July 2023
Reviewed: July 6, 2023
Kelly
United States of AmericaGreat breakfasts!! We went to Q2 Stadium and was able to WALK there!!! It was fantastic!!!
Stayed in July 2023
Reviewed: June 27, 2023
Teresa
United States of Americabreakfast was just ok
overall wonderful
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content