Friendly staff and willing to help

Stayed in May 2024

Nothing…

Clean, friendly, updated with new facilities. Added new full bar with great ambiance. Great staff too!!!

Stayed in April 2024

There was nothing we can say we didn't like

Our room was so clean and quiet. The staff was friendly and helpful. It was the best place we stayed on our trip across the country!

Stayed in April 2024

The pool looked dirty. I'm not sure, but I'm pretty sure there was sand on the bottom. I was surprised at the shift in price on the breakfast.

The location is fantastic, I love being close to the dunes. The room was clean, and the bed was super comfy.

Stayed in April 2024

Everything was great

The accommodations were wonderful

Stayed in February 2024

The breakfast and dinner options were confusing. I had to ask how it worked and what was available to me since prices were posted and the stuff you could buy from their shop, including coffee was adjacent. Most of the staff were friendly enough and professional acting, but it could have been more welcoming. It is a trend, it seems, for some persons employed in hospitality to not smile or welcome customers and just barely do their jobs.

The location near the dunes and unique restaurants(walk to or several minutes'drive). The setting in the Coffee Crreek preserve which was fun and relaxing to hike around. The room was very clean and the bed was very comfortable. We brought our 2 little dogs and there were places to walk them. The breakfast was part of our stay and was exceptionally good with continental or cooked to order options.

Stayed in March 2024

The construction going on during our stay

Staff Service was excellent and accommodating especially Cameron & Lori

Stayed in January 2024

Staff was exceptionally kind and did everything they could to accommodate our family.

Stayed in January 2024

The mattress wasn't the best but I don't think another hotel would have had any better. I wish breakfast was included or the prices were more affordable/explained better....that all was confusing.

Very nice hotel. Felt clean and comfortable.

Stayed in December 2023

some electric outlets were dead restaurant not finished, limited hours

pet friendly convenient location

Stayed in December 2023

Front doors to hotel (sliding) were off track. There was a soft spot at carpet floor transition and the bath tub has a void, which causes tub to feel unsafe. Room 313

Staff was amazing. Special shout out to the woman handling breakfast on Christmas day. She was absolutely amazing and was so attentive to everyone. Everyone was great, but she really stood out.

Stayed in December 2023

The room was amazing! We were very pleased!

Stayed in December 2023

Breakfast was expensive. Broke shape on window. Sink cracked in bathroom

Location

Stayed in December 2023

Duvets had two dirt spots.

Nice hotel, friendly and helpful staff.

Stayed in December 2023

Location excellent. Restaurant available, but also right next to a Bob Evans. Other affordable restaurants within short distance. Water bottles provided. Keurig. Three pillows each on beds. Bendable reading lamps for each bed.

Stayed in November 2023

N/A

The lobby is beautiful! The kids loved the pool.

Stayed in November 2023

Tub was slippery, needed some decals to offset that. More garbage cans, needed one by the coffeemaker. Would have liked continental breakfast for free. The pavilion lounge was nice but price of drinks outrageous.

There were grab bars in the tub. Coffee set up. Staff was very friendly. Hotel was very clean. It was very enjoyable with the quiet of not hearing other patrons coming and going.

Stayed in November 2023

Blinds in room held up with two bull clips. Sink drained slowly. Confusing entrance because of renovations in the lobby. Painting going on in the parking lot. Breakfast confusing.

Very nice hotel. Renovations were ongoing so common areas of the hotel were not shown to their best. Room was a good size and updated. Very comfortable. Bob Evans restaurant is right next door. Other restaurants were very close. Hotel located close to the highway. Breakfast was confusing. We weren’t sure what was included in our stay because you can pay extra for a full breakfast.

Stayed in November 2023

Some noise room to room but minimal.

Convenient location. Clean, comfortable. Safe.

Stayed in November 2023

Only 1 thing. No fan in the bathroom.

Clean and beautiful inside. Comfortable beds. Nice bathroom.

Stayed in October 2023

a free breakfast.

Expected a free breakfast, so did not partake in breakfast.

Stayed in August 2023

It's a picky thing, but there are 2 levels of wifi, so if you want to do more than check your email, it's another $5 or you "become a member". This just made the place feel cheap. We're already paying for the room. In every other hotel I've been to, any number of stars, decent wifi is standard, not a perk or "extra".

As advertised. Quick drive off of highway 90, quick drive to Dunes. There was a pool, but was quite busy in the evening so we skipped it. Beds were comfortable, room seemed clean. Staff were very nice, patient with us and other guests, let us hang out in the lobby for a while after we'd checked out.

Stayed in August 2023

The staff was very helpful, especially the woman at breakfast in the morning.

Stayed in August 2023

The woman who helped us in the breakfast area was wonderful. She could not have been nicer. We really appreciated the large area for dog walking and the nearby wetlands area that was easy to walk to.

Stayed in July 2023