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  5. Reviews of Hilton Garden Inn Columbus/Grove City

Reviews of Hilton Garden Inn Columbus/Grove City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3928 Jackpot Road, Grove City, OH 43123, United States of America

#16 of 16 hotels in Grove City

Guests' Choice

Review Score

Based on 98 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.4

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 28, 2024

    10
    Quick but satisfying
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everyone and everything was wonderful

    It was in a good location to stores. It was quiet and clean.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Breakfast
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Even though it's not a breakfast included hotel I wish that I didn't have to pay $10 for a small bowl of oatmeal. I didn't ask if I could order it separate but I think it was just one price no matter what you got. Not a big deal but it was nice you had breakfast available because of the busy morning we had ahead. It was convenient. One other detail that was weird is we had three of us staying but only two bath towels. Why not put four?

    The beds were great. The bathroom was really fresh looking and we liked the soaps attached to the walls instead of getting the tiny containers.

    Stayed in May 2024

  • Reviewed: December 31, 2023

    10
    I come here often and i always have a great relaxing stay!!
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain about!

    Very clean and great hospitality!!

    Stayed in December 2023

  • Reviewed: October 6, 2023

    8.0
    Good stay overall
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For their staff not to be intermediated by bosses when customers speak to them. It's very uncomfortable for me. I should be able to ask questions and smile without staff being afraid to talk to me!!!

    Breakfast was amazing 👏🏽 staff when I checked in was awesome and kind. The morning staff maybe not so much but ok.

    Stayed in September 2023

  • Reviewed: July 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All was nice

    Staff were wonderful

    Stayed in July 2023

  • Reviewed: July 24, 2023

    7.0
    Not the best place for kids or groups of kids.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There was a lady that kicked all of our kids out of the pool. There were adults checking in on them. I also was very unhappy that I made this reservation at least a week before and when I arrived they were unable to find it.

    The smell of the hotel was great. The front desk staff was soooo nice!

    Stayed in July 2023

  • Reviewed: July 13, 2023

    9.0
    Good experience
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    The price due to my business to the organization

    Easy Transition

    Stayed in July 2023

  • Reviewed: June 1, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was great. A little pricey

    Stayed in May 2023

  • Reviewed: April 10, 2023

    10
    This was a great location. It had clean rooms and a great pool. Would recommend.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    N/A

    I loved the pool and clean rooms.

    Stayed in April 2023

  • Reviewed: March 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was great

    Stayed in February 2023

  • Reviewed: March 4, 2023

    9.0
    I had a good stay and had a very comfortable bed.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    I am used to having breakfast included.

    The breakfast was very good in very pleasant surroundings but was not included in the price of the room.

    Stayed in February 2023

  • Reviewed: August 9, 2022

    9.0
    It was fine
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great..nice time relaxing

    Stayed in August 2022

  • Reviewed: August 8, 2022

    10
    Very relaxing and peaceful get away in a clean and comfortable room.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My only complaint is that the bath tub would hardly drain so during a shower the water would rise nearly to my knees.

    Best hotel experience we have had in years. Very clean and comfortable room, super friendly staff.

    Stayed in August 2022

  • Reviewed: July 25, 2022

    9.0
    .
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk staff not overly friendly. Beds too firm.

    Good breakfast. Clean/updated rooms.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    10
    Great location, clean rooms, quiet halls, spacious rooms,comfortable beds, highly recommend!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints, everything exceeded our expectations.

    Overall excellent, it was clean, comfortable, quiet, private, great location, complementary water, ample parking.

    Stayed in July 2022

  • Reviewed: June 4, 2022

    10
    First Timer
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, it was perfect.

    The room was exceptionally clean, had really nice body products.

    Stayed in June 2022

  • Reviewed: May 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Free breakfast

    Most places don’t charge for breakfast like yours did so we went somewhere else to eat

    Stayed in May 2022

  • Reviewed: March 20, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was charged twice for the same stay.

    Hotel was great.

    Stayed in March 2022

  • Reviewed: March 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Traffic around the property was heavy but it was to be expected with all of the local attractions

    close to the highway but quiet and comfortable

    Stayed in March 2022

  • Reviewed: February 4, 2022

    8.0
    Very Good
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Me having to leave one day early

    The big king size bed it was comfy 😴

    Stayed in February 2022

  • Reviewed: November 19, 2021

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean and comfortable

    Stayed in November 2021

  • Reviewed: October 1, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, easy, check in, great service

    Stayed in September 2021

  • Reviewed: August 4, 2021

    9.0
    We will be be back.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Everything was good for our stay.

    Did not have time for breakfast but the coffee and snack for the road was a nice treat.

    Stayed in July 2021

  • Reviewed: June 27, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanest hotel I have ever stayed in

    Stayed in June 2021

Showing 1 - 25

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