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  5. Reviews of Hilton Garden Inn Ft. Walton Beach

Reviews of Hilton Garden Inn Ft. Walton Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1297 Miracle Strip Parkway SE , Fort Walton Beach, FL 32548, United States of America

#25 of 112 hotels in Fort Walton Beach

Guests' Choice

Review Score

Based on 326 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    7.4

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    8.0
    Meh
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel allowed pets . I had no idea. My allergies were the worse during my stay . $400 per night and the guest in on my floor were very noisy. There were at least 3 rooms at a minimum that were loud . My room smelled like animals. The front desk clerk said that the rooms were sold out so I wasn’t able to move to a different floor . I was called / texted several times before my arrival to confirm my stay and they threatened to cancel my room if I didn’t make it in my noon . Luckily I arrived right at 12:31 so I was able to check into my room, but had I known that my stay wouldn’t have been comfortable i would have just allowed them to sell my reservation. We checked out the next day and stayed at a different hotel about 3 miles away from this one . I’m very pleased with my 2nd hotel choice. The resort itself is very family / pet friendly so if that’s your preference then I would recommend the Hilton garden inn

    The hotel was clean and on the beach which was very convenient

    Stayed in May 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior King Suite with Gulf View
    • Stayed 2 nights

    tv would lose service/signal no bad weather either

    Stayed in April 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Balcony - Gulf View - Mobility/Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    N9 smoking on premises. No coffee in the breakfast area.

    Location and furniture. People were extremely friendly.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Relaxation and fun in the sun!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony - Hearing Access
    • Stayed 6 nights
    • Submitted from a mobile device

    No waffles or omelette in the breakfast bar. Pricy for what was included.

    Beach and pool, bar service, great place to relax! Saw dolphins from our balcony… overall great time.

    Stayed in March 2024

  • Reviewed: February 5, 2024

    8.0
    Wonderful! Planning on returning again.
    • Leisure trip
    • Group
    • Junior King Suite with Gulf View
    • Stayed 2 nights

    Issues with bathroom

    Room and Beach

    Stayed in December 2023

  • Reviewed: October 29, 2023

    9.0
    Awesome, fun, relaxing and great service!
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no extra bedding in the suite which would be used with the pull out bed.

    The breakfast was a highlight for us. Made to order eggs, attentive and responsive staff. Amazing service overall!

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    8/10
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mobility Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Room smelled like mildew. There was a sewage smell in the hall one day. Witnessed management berating an employee in front of everyone. Felt this unnecessary. Desk staff seemed rude.

    Great location, beautiful pool, and short walk to the beach. Clean common areas.

    Stayed in October 2023

  • Reviewed: September 5, 2023

    8.0
    Great experience except for 1 hiccup. Would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    My room was changed after I had already checked in and received my room number, which would have been a room with a pool view and partial but decent view of the gulf, because the prior guest decided at the last minute to stay an extra night. Instead I ended up with a view of the condo next to the hotel and could barely see the gulf only if I pressed my face to the glass and looked left. The staff attempted to make up for this with several credits and vouchers, which was appreciated. However, the disappointment of the crappy view each morning remained.

    Right on the beach. Great amenities. Close to downtown Fort Walton and only 10 minutes from Destin. Restaurant and bar on site.

    Stayed in September 2023

  • Reviewed: August 2, 2023

    8.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and View
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was nice bathroom was somewhat worn down. Also did not like paying $10/day to park after I spent a small fortune for the room.

    Breakfast was by far the best I’ve experienced at a hotel/resort. Very nice place.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    8.0
    We had a blast and will be coming back for sure!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Need some more close restaurants.

    Clean and very family friendly!

    Stayed in June 2023

  • Reviewed: July 29, 2023

    8.0
    The best is beach access , rooms need renovation
    • Leisure trip
    • Family with young children
    • Queen Room with Limited View - Mobility Access
    • Stayed 5 nights
    • Submitted from a mobile device

    Worn out rooms, old carpets and bathrooms , broken showers ,our room had only office table light and entrance light was dim at night , overall it needs renovation

    Location and beach access

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and View
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in July 2023

  • Reviewed: June 30, 2023

    8.0
    This place made our vacation wonderful
    • Leisure trip
    • Family with young children
    • Junior King Suite with Gulf View
    • Stayed 2 nights
    • Submitted from a mobile device

    So just a few healthy gripes. The big one... no wifi or cell access in our room. Technically if this was planned by the hotel, I'd love them for the idea. We were almost completely cut off from the outside world (because we also had no cell service in our room) which made for a wonderful... (truly) wonderful vacation. Our room had some slight damage to the inside bottom of the bathroom door and to the frame of the same door, and while not earth shattering... for the price of this hotel mid-summmer it's something you'll notice. A personal gripe, I didn't like that there was a sense of an obligation to tip servers for a self-service breakfast. Again, our theme was... for the price of the room and services... and the price of the breakfast... the least comfortable feeling was the obligation to tip a waiter for a self serve breakfast. Also, last small gripe... In the children's rooms, it's lovely that the deck door is not at a child's height. It would be equally lovely if none of the switches in the rooms were at children's height. Probably not possible but... would be lovely. Our 3 y/o had great fun flipping all the lights on and off. Anyway, I loved our stay and I'll definitely return in the future.

    So we loved the location of this hotel, we had a 3 day / 2 night stay and it was perfect for a beach day... an aquarium & swim day... and a hotel swim & date day. 95% of the hotel was clean as well, and my room had a tinge of bleach scent when we arrived so I was confident that my room was freshly cleaned. The Staff were endlessly friendly to me and my family during our entire stay. If we had any issues, they were quick tp fix them and ensure the hotel portion of our vacation was perfect. The pool was magical as well.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Limited View
    • Stayed 2 nights
    • Submitted from a mobile device

    Have to pay to park and breakfast is a little pricey

    Great location and pool area

    Stayed in June 2023

  • Reviewed: June 23, 2023

    7.0
    I like the hotel and have been here several times, however, previously the housekeeping was done daily and clean towels
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Weak Wi-Fi connection; room cleanliness; housekeeping

    Location; breakfast

    Stayed in June 2023

  • Reviewed: June 5, 2023

    7.0
    Good, but not Great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    No stoplight to assist in getting in and out of the property because traffic was a nightmare. Hotel is a bit outdated and even though we constantly saw cleaning people, the hallways were dirty with food and other random things. Needed to be vacuumed. The water pressure in the showers was very low.

    Location on the beach was great, within walking distance to Anglers & The Boardwalk. Hotel staff all very friendly. Restaurant on site and the pool was clean.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    9.0
    it was everything for our first family beach trip
    • Leisure trip
    • Family with young children
    • Junior King Suite with Gulf View
    • Stayed 1 night
    • Submitted from a mobile device

    no free breakfast

    the friendly staff

    Stayed in April 2023

  • Reviewed: April 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Balcony - Gulf View - Mobility/Hearing Access
    • Stayed 5 nights
    • Submitted from a mobile device

    the tiki bar is closed on mondays and Tuesday’s

    the pool is awesome and the view is beautiful. rooms are clean and comfortable.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    9.0
    Loved it can't wait for the next time
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Limited View
    • Stayed 1 night
    • Submitted from a mobile device

    We had a great time nothing was a disappointment loved every minute

    Stayed in April 2023

  • Reviewed: April 12, 2023

    9.0
    Perfect Vacation
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 4 nights

    PETS, We had Dogs staying in the room beside us & barked every time they heard somebody outside. Only having housekeeping 1 day. Every other day would be ok but I feel like since COVID these services have went downhill across the board.

    The view and location to the beach was exceptional!

    Stayed in April 2023

  • Reviewed: March 22, 2023

    9.0
    Staff is friendly, amenities are very nice, location was great! I’d stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    I can’t think of anything I disliked.

    The location is perfect, close to walk to some stores/and restaurants. We had a beachfront view, that was absolutely gorgeous..

    Stayed in March 2023

  • Reviewed: March 15, 2023

    8.0
    Enjoyable all around and very clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    I feel like the staff could have been more informative. I wasn’t given any information about the hotel when I checked in about where things were or about the restaurant inside. I was just given keys and a parking pass.

    I loved the location and the amenities. very clean and family friendly.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Price should have been lower for the room I have.

    My reservation said pool view, didnt have a pool view. Breakfast should have been included with that price.

    Stayed in March 2023

  • Reviewed: November 28, 2022

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Limited View
    • Stayed 1 night
    • Submitted from a mobile device

    I like everything

    The location was perfect

    Stayed in November 2022

Showing 1 - 25

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