The main entrance wasn’t obvious on maps. Not well marked. Needed a channel menu for television

Convenient

Stayed in May 2024

The menu at the restaurant was quite limited

Breakfast was good.

Stayed in May 2024

Breakfast was expensive!

Stayed in April 2024

The television had to be reset by someone coming to the room every single time I wanted to use it. There was no fresh half-and-half, only the shelf-stablw pods.

The absolute quiet in the room. The breakfast setting -- no tv, no muzak! The bedding and the towels were luxurious! And no hotel smell!

Stayed in April 2024

on phone check in

Check in on phone wasn't great, we received our room and our digital key. When we checked into our room we noticed the beds were not made, but then people stuff was all in the room still , then we realized somebody was already in that room so it gave us a room already occupied. went downstairs, Explained what happened in the staff was very very nice and apologized . Took care of us made sure to give us a room that didn’t have people in. gave us a discount on the room and they were very very nice and we still had a great time.

Stayed in March 2024

That booking.com took my money and reservation was not on file so I had to pay twice. I will never use booking.com again

Stayed in March 2024

Everything was excellent.

The pool and hot tub are very enjoyable.

Stayed in January 2024

Fitted sheet was a little too small. Shower wall had cracks

Very large king room with sofa. Great built in closets and mini-kitchen

Stayed in March 2024

I did feel that the price was high for what I got. $16 breakfast wasn't anything exceptional. I paid $50 or $60 more for my room, but I didn't see anything different than any of the other double queen balcony rooms I looked at.

The staff was wonderful. The rooms were nice and cozy. Great atmosphere. Water in the pool was perfect. The shower stayed hot while me and my kids all showered. We had enough room to unpack, and the kids had space to play without feeling cramped.

Stayed in March 2024

Chair by the desk had some stains on it.

Great snacks to purchase in the lobby with a variety of wine 🍷, .The room was spacious with a refrigerator, keurig a microwave. Loved the balcony.

Stayed in February 2024

Everything

Stayed in January 2024

The restaurant was a little loud when it closed, some dumpster clanging, but nothing terrible. I turned the fan on to cover the noise.

I liked the breakfast buffet very much. Our cook was friendly and informative about the hot selections and the locations of all the important stations.

Stayed in December 2023

nothing! it was awesome!

The hotel was incredibly clean, staff was helpful, and accommodating.

Stayed in November 2023

I paid for 4 people to eat breakfast when I purchased the room but when me and my husband came down to eat we was approached and asked by a guy who worked the breakfast area.where is our ticket and we hadn’t been informed about how breakfast works! So we got the ticket and went to eat breakfast now my problem came when everyone else(Caucasian folks)came down to eat he didn’t ask them about a ticket!in fact he greeted them and told them to help them selves and enjoy! I felt disrespected! as a African American woman And also only 3 of us ate!, I would like to get a refund !

The evening staff was excellent! Very accommodating,Nice, helpful

Stayed in December 2023

Wonderful friendly staff. Great location. Very clean. Great breakfast (it is extra unless you get the bed and breakfast package). Comfortable room. All around excellent stay!

Stayed in December 2023

I loved the room. This was just a quick one night getaway. As soon as I stepped into the room I felt relaxed. It was clean, spacious and quiet! Every staff member I encountered was friendly and helpful.

Stayed in December 2023

I have no bad comments

When you entered the building it was cleaned and the hotel staff was very welcoming...

Stayed in October 2023

Nothing

Great hotel. Clean friendly close to everything

Stayed in October 2023

Clean, pool, hot tub, food, location

The hotel was awesome! Rooms clean and nice, kids loved the pool and hot tub! Also the food was on point!! I definitely recommend and plan on coming back next time I’m in town!

Stayed in September 2023

Please add smart TVs! I was shocked to see no ability to log into a streaming account, most hotels I've stayed at in the last few years, always have this. Satellite TV and all the commercials is the worst, especially traveling with kids AND OR just looking to have an evening in and relax if out and about all day. There were a few stains on the carpet that were left by someone before us and didn't look like it was attempted to be cleaned in time by guest or the housekeeping service missed it somehow/? There was hardened stuck chocolate and a big red spill stain.

The staff was very professional, kind and helpful. Called to ask questions about food and the man who answered put me on hold quickly, and then got back on and listed everything on the breakfast buffet. I was trying to plan accordingly since traveling with two little kids. The beds were cozy and room was very quiet. Everyone working actually seemed on the clock and happy to be working, not just there. Saying hello, cleaning up, friendly explanation of it all. Upon checkout, the lady even offered my kids a treat from the store, came and took our luggage rack from our car. It's little stuff but makes the stay actually feel like a guest and being serviced. The breakfast food was VERY good and had a lot of variety for the breakfast included in your stay. Such a nice perk and a reason to stay at the Hilton Garden Inns. Pool was perfect temperature, clean and pretty with all the color changing lights, windows and indoor/outdoor hot tub.

Stayed in September 2023

Great staff and beautiful Hotel

Stayed in September 2023

The breakfast is a little expensive for what it is but over all not bad.

Always a great stay at the Hilton garden inn. Always clean and inviting staff with a very nice pool and hot tub.

Stayed in August 2023

Adult hours 10:30-midnight NO KIDS ALLOWED

Indoor outdoor hot tub

Stayed in August 2023

I had trouble paying with a travel gift card and was unable to resolve the payment problem during my stay. I've made several phone calls and was told I had to call back on Monday when the general manager is there because between the travel card company and the front desk ladies, nobody can figure out why my card was declined so I had to pay with my debit card which was a cost I was not prepared for and the whole point of the stay was because I had this travel gift card to use from my husband's company, so that is extremely frustrating.

Everything was great. The pool and hot tub were phenomenal and very nice, clean, in good repair and very relaxing with the salt water. Our room was clean, spacious and comfortable. Breakfast was also decent. Nothing spectacular, but very satisfying and fresh.

Stayed in August 2023