8001 Monroe Boulevard, Houston, TX 77061, United States of America
#20 of 435 hotels in Houston
Guests' ChoiceBased on 334 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.8
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Tamika
United States of AmericaThere wasn’t nothing I didn’t like.
It was very clean. Great location, Mario had great customer service.
Stayed in May 2024
Reviewed: May 12, 2024
Jazia
United States of AmericaI loved how clean the room was in the view of the airport was beautiful. Also, the staff overall from the front desk to the bar, and the cooks were phenomenal.
Stayed in May 2024
Reviewed: May 10, 2024
Kenneth
United States of AmericaDouble billed for stay
Close to airport with shuttle.
Stayed in April 2024
Reviewed: April 29, 2024
Angela
United States of AmericaFor dinner on arrival night, I ordered a salad with chicken and the chicken tenders were cooked extremely hard; informed the waitress and she brought out another plate of newly friend chicken tenders for my salad and they were cooked just as hard; not very happy with paying almost $18 for a salad that only the good portion was the greens and vegetables; that was the only disappointing thing about the whole Hilton Garden Inn experience.
The room was very spacious and the bathroom was a dream with all the separate shower heads.
Stayed in March 2024
Reviewed: April 11, 2024
Susan
United States of AmericaLocation and staff were great. Hotel room was not very clean. Dirty carpet and spotty bathroom floors.
Stayed in April 2024
Reviewed: April 1, 2024
Samantha
United States of AmericaLoved everything about it, not 1 complaint!!
This place was super clean, staff super friendly, & location was perfect!!!!
Stayed in March 2024
Reviewed: March 27, 2024
Gary
United States of AmericaBought the Buffett Breakfast package but it’s not a breakfast buffet it’s deceitful
Most of staff the is friendly
Stayed in March 2024
Reviewed: March 16, 2024
Kathleen
United States of AmericaStaff esp Ms Winnie in the morning breakfast was exceptional, All staff courteous and professional. Hotel very clean and comfortable. I will stay here again!
Stayed in February 2024
Reviewed: March 12, 2024
The
United States of AmericaNothing to dislike.
Great location, with easy shuttle ride provided by the hotel to and from the airport. We arrived after midnight, and they allowed us a late checkout (noon). And they held our luggage for 6 hours while we waited for our next flight out of Houston. Staff was great, helpful and accommodating, which made our 24-hour delay more enjoyable. The lobby and outdoor area were far nicer place to wait than at the airport. They even provided suggestions on what to do while we waited.
Stayed in March 2024
Reviewed: February 13, 2024
Sara
United States of AmericaGreat room. Large and comfortable. Huge TV. Location near airport was fantastic. Staff were great.
Stayed in February 2024
Reviewed: February 5, 2024
Robert
United States of AmericaDinner at the lobby restaurant was too pricey
Clean and convenient to the airport
Stayed in February 2024
Reviewed: February 2, 2024
Denise
United States of AmericaBreakfast options are expensive
The rooms are very comfortable and nicely decorated. The proximity to the airport with a free shuttle is ideal. The lobby area is also really nice.
Stayed in January 2024
Reviewed: December 9, 2023
Alexandro
United States of AmericaThe attendant was amazing
Stayed in November 2023
Reviewed: December 8, 2023
Martin
United States of AmericaStaff was very helpful. The Bar staff was also very friendly.
I enjoyed the selection. Coffee Bar was fully stocked.
Stayed in December 2023
Reviewed: November 27, 2023
Mohamed
United States of AmericaClean, comfortable, and well equipped.
Stayed in November 2023
Reviewed: November 18, 2023
John
South AfricaThere was nothing I did not like.
I like the fact that the hotel is right next to the airport as my flight was 5am, The hotel shuttle was there in seconds when I asked for the shuttle to the hotel. The rooms are beautiful and comfortable. Really enjoyed my stay and will definitely book again.
Stayed in November 2023
Reviewed: November 15, 2023
Cecilia
United States of AmericaFood in dining room and service not as good as always
Beds and bedroom
Stayed in November 2023
Reviewed: October 24, 2023
Demetria
United States of AmericaNice clean friendly staff
Location
Stayed in October 2023
Reviewed: September 26, 2023
Dave
United States of AmericaRestaurant in the hotel was expensive. $12 for a continental breakfast is ridiculous when other hotels have free breakfast included.
Russel who is the guest services front desk person did such a great job. He checked us in early, gave us information about our room and the hotel and then told us how to get transportation to the Houston Space Center. Great job. Keep and promote. Give a commendation.
Stayed in September 2023
Reviewed: September 20, 2023
Destiny
United States of AmericaI believe the shower may have had a mold problem or something because my partner and I began sneezing like crazy and our eyes would begin to burn the moment we would use the shower but anything else, we were normal.
Very friendly and welcoming staff! Beautiful property and amazing views of the airport!
Stayed in September 2023
Reviewed: September 6, 2023
Ramesh
United States of AmericaThe only downside to this hotel is that the walls are very thin. You can hear the people in the next room. If you have connecting rooms, you can hear the people in the other room very clearly. Some maintenance is also required in the rooms. I notice that some tiles are coming off from the wall.
Very convenient for anyone transiting through Houston Hobby Airport. The hotel offers ample amount of free parking. The hotel itself is very clean and quite well maintained. The staff at the hotel is very friendly and professional. They also serve a good cook to order breakfast. There is also quite a good selection of food available to choose from. The rooms are quite spacious and clean. The rooms have a microwave, fridge and a coffee maker. The beds are very comfortable. Overall good hotel to stay.
Stayed in September 2023
Reviewed: September 4, 2023
Preston
United States of AmericaN/A
N/A
Stayed in August 2023
Reviewed: September 4, 2023
Windy
United States of America.
Cleanliness and friendly staff
Stayed in August 2023
Reviewed: September 3, 2023
Nicole
United States of AmericaThe day staff (Russ) had outstanding customer service. I guess the night staff did not get the correct training. I was accused of stealing Items that the store did not sale.
The day staff and the pool
Stayed in September 2023
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