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  5. Reviews of Hilton Garden Inn Indianapolis Downtown

Reviews of Hilton Garden Inn Indianapolis Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10 East Market Street, Indianapolis, IN 46204, United States of America

#44 of 150 hotels in Indianapolis

Guests' Choice

Review Score

Based on 458 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 27, 2024

    8.0
    Perfect stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Location was perfect! Near Starbucks!and I didn't make it to breakfast

    Stayed in April 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    had to ask for tea bags but they were available at the front desk

    location

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    In the downtown, close to it all
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    This is of course a seasonal thing and I’m sure it gets done when it’s possible due to windows being so large, but they were dirty. I could almost not make out the views, but this is understandable due to winter There was no bottled water (except vitamin water to purchase. We could have brought some w us but forgot. Grout in bathroom might need help in a few places. It it was clean

    The room was very large. We loved that. Beds were comfy. We weren’t able to buy breakfast as we were rushing out early

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 1 night

    Selected it for the location and was perfect for visiting downtown.

    Stayed in December 2023

  • Reviewed: January 16, 2024

    8.0
    Overall good with the exception of temp of room.
    • Business trip
    • Group
    • King Room
    • Stayed 2 nights

    My only complaint was that my room was too warm. It was 72 degrees when I arrived. I tried to cool the room down, but regardless of whether I selected Cool or Heat, it blew hot air. I ended up turning the system off for my stay and it still only got down to 70. Made it uncomfortable to sleep in.

    Location was great. Staff was nice. Waitress/bartender in restaurant was fantastic.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    7.0
    The man at the front desk was very nice. Our rooms were clean in the pool area was clean.
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that I could not enter the hotel through the front entrance and had to drive around to the side of the building. It was confusing, especially at night.

    Rooms and hotel were clean .

    Stayed in January 2024

  • Reviewed: January 12, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • King Room
    • Stayed 2 nights

    I couldnt seem to get the temp in the room to a comfortable level

    Very close to where I needed to be. Very clean. I liked the soaps and lotions in the bathroom and how they are in a pump. I had no problem hooking up my laptop to the wifi. It was pretty quite around my room and peaceful.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    9.0
    Wonderful location but should be more available due too design of the room.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Housekeeping reminding me of checkout and there were no cameras for security purposes.

    I enjoyed the room and the view the most.

    Stayed in December 2023

  • Reviewed: October 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No free breakfast and have to pay for parking nightly.

    Great location in walking distance of many great places. Hotel was clean and staff was nice

    Stayed in October 2023

  • Reviewed: August 29, 2023

    7.0
    Certainly not one of Hilton's best, but it was clean and the staff was helpful.
    • Business trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 1 night

    The view from my room. The hotel was in desperate need of refreshing - new carpet and paint, new elevator cab finishes, new elevator lobby design (lighting, ceiling finish, furniture/fixtures)

    location, front desk staff, the historic details of the building.

    Stayed in August 2023

  • Reviewed: June 1, 2023

    8.0
    very clean and close to restaurants
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no parking. and no parking validation if using a nearby lot.

    very clean. big bathroom.

    Stayed in May 2023

  • Reviewed: May 25, 2023

    9.0
    We enjoyed our stay due to the staff and clean, comfortable room, but felt the lobby and elevators needed updates.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property is dated. The elevators look dirty, with scratches and old carpet. We could not enter the building through the side doors with our room key in the evening.

    The room was clean and the bed was very comfortable. It was very quite during the night and morning. The desk staff and waitress were super helpful and accommodating.

    Stayed in May 2023

  • Reviewed: April 7, 2023

    8.0
    Overall we had a great experience!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our bed looked like a u shape, it was so sunken in in the middle. Very uncomfortable!

    We loved the location and facility. The staff were also very kind and friendly!

    Stayed in April 2023

  • Reviewed: February 27, 2023

    8.0
    it was a great place to stay in downtown Indianapolis.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    valet parking only

    very clean and nice

    Stayed in February 2023

  • Reviewed: February 26, 2023

    9.0
    we had a wonderful getaway and id definitely come back!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    wish it had a hot tub, and bigger area for pool

    very good location and rooms were very clean and nice. impressed with the rooms

    Stayed in February 2023

  • Reviewed: February 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price 200 a night from my travels overpriced. Breakfast was 15 for what should be included for 200 night. It was 10 degrees outside. So there's no walking around like summertime. I'd hate to see what they charge then. And at those prices in this economy cant afford anything else. I brought my lady for a bday weekend on the town. I dont make CEO money, but when I do ill look elsewhere. But was a nice room.

    It was really nice room. Staff was great

    Stayed in February 2023

  • Reviewed: January 15, 2023

    9.0
    amazing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    close to what we were doing and very clean and friendly

    Stayed in December 2022

  • Reviewed: January 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    parking, it’s expensive to park downtown. had to park in parking garage and walk to the hotel.

    the location was great, close to everything.

    Stayed in December 2022

  • Reviewed: January 2, 2023

    7.0
    Quick, clean, and the staff was kind.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting in the room was poor… But I liked the suite. The bed was not very comfortable. A little pricy; but it was downtown on new Years Eve.

    I like the location to the venue we were going to.

    Stayed in January 2023

  • Reviewed: December 26, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    they double booked my room and had someone enter my room with their key card saying they were in this room.

    clean and quiet

    Stayed in December 2022

  • Reviewed: December 9, 2022

    8.0
    Very snort. Went to a concert at Gainbridge
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    There was no shampoo or soap for the shower

    Location

    Stayed in December 2022

  • Reviewed: December 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Had no complaints

    Location and staff was very friendly

    Stayed in December 2022

  • Reviewed: November 30, 2022

    9.0
    The room was pleasantly larger than I expected; conveniently located to everything downtown.
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The expense to park the car. Mostly out of Hilton’s control but it was pricier to park than I expected but the parking garage was less than block away.

    A buffet or plated option was nice. We upgraded the hotel deal to include breakfast and both options were included with that. The buffet offered plenty of options for all.

    Stayed in November 2022

  • Reviewed: November 22, 2022

    9.0
    Overall everything was very nice!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking set up was not good you should not have to pay $20 every time you come and go

    The staff was very helpful, room was clean, great view!

    Stayed in November 2022

Showing 1 - 25

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