1016 Jacksonville Parkway, Jacksonville, NC 28546, United States of America
#7 of 31 hotels in Jacksonville
Guests' ChoiceBased on 459 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.1
Value for money
8.5
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Julie
United States of AmericaBathroom tub didn't drain, but they fixed it. The bathroom exhaust vent didn't work. The bed was a little on the firmer side. The breakfast cost extra.
The breakfast was an extra fee, but they had good variety, including some healthy options like fresh fruit, cook-to-order eggs, and sometimes a pot of oatmeal. I heard the Indian restaurant is great, but didn't get to try it. The pool and firepits were nice. The room had a mini fridge, microwave, coffee station, two table/desk areas, and a full length mirror. The room and hotel was clean, with a nice ambiance, and the surrounding area seemed decent with lots of places to shop.
Stayed in May 2024
Reviewed: May 9, 2024
Esmeralda
United States of AmericaWish breakfast was included for the price. the facility itself was hot. and there was a weirdo following my cousin he stayed in lobby afterhours and we did not feel comfortable being around,.
Did enjoy the facility. Also enjoyed the fire pit and hang out spot. easy way to find room.
Stayed in May 2024
Reviewed: April 29, 2024
Elialve96
United States of AmericaEverything was pretty standard for this type of hotel
The enviroment was great, amenities are awsome, pool was closed for renovations BUT they offer entry at their sister property indoor pool down the road
Stayed in April 2024
Reviewed: April 26, 2024
Rebecca
United States of AmericaHGI is my favorite hotel chain and this location did not disappoint. The room was clean, the bed and pillows were comfortable. I was very happy with my stay.
Stayed in March 2024
Reviewed: April 8, 2024
Peggie
United States of AmericaCan’t think of anything.
We enjoyed a very good breakfast in the Lime & Lemon restaurant adjacent to the hotel lobby. We chose the buffet and found the food to be well prepared and the staff extremely friendly and helpful. Carman, the Breakfast Manager, and her assistant were lovely and made sure we had everything we needed. Hotel Reception and Housekeeping staff were also very helpful and friendly.
Stayed in April 2024
Reviewed: April 7, 2024
Lauren
United States of AmericaThere was nothing that I did not like about this facility. Definitely have recommended it to others.
The room was clean and the bed was very comfortable. The staff was friendly and the building itself is beautiful. Parking was easy and we were able to always have parking close to the building.
Stayed in March 2024
Reviewed: April 7, 2024
Shawanika
United States of AmericaNeed better pillows.
EVERYTHING
Stayed in April 2024
Reviewed: March 23, 2024
Tammy
United States of AmericaNothing
Convenient location, nice lobby bar food areas
Stayed in March 2024
Reviewed: February 27, 2024
Michael
United States of AmericaNo free breakfast
Quiet and relaxing
Stayed in February 2024
Reviewed: February 24, 2024
Shelton
United States of AmericaN/A
Clean Curb appeal
Stayed in February 2024
Reviewed: February 19, 2024
Bridget
United States of AmericaBreakfast in the morning. Everything was out. Had to wait almost and hour to get food. Breakfast was included but not worth $12.99 check in was late. Came in at check in at 3pm no rooms were ready.
Room was comfortable and clean.
Stayed in February 2024
Reviewed: February 2, 2024
Tanger
United States of Americathe hotel was beautiful, i did not have breakfast next time i would prefer to stay in a room where i have a view instead of view of the ac units
Stayed in January 2024
Reviewed: January 15, 2024
Marc
United States of AmericaNice Staff, Clean hotel, great location. Checks all the boxes.
Stayed in January 2024
Reviewed: January 8, 2024
Eyxonie
United States of AmericaYou had to pay for breakfast
Quietness
Stayed in January 2024
Reviewed: January 5, 2024
Taylor
United States of AmericaNothing.
We booked this in preparation for my brother’s Military promotion ceremony. The hotel was absolutely beautiful and clean, everywhere. The employees were all friendly and eager to help. We indulged and the Lemon and Lime Bar and AJ was a wonderful bartender. 10000/10. I will never stay at another hotel in Jacksonville.
Stayed in January 2024
Reviewed: January 3, 2024
Danielle
United States of AmericaEverything was Great
It was Great will I receive My 20.00 back
Stayed in December 2023
Reviewed: December 1, 2023
Arelia
United States of AmericaThe people in the room next door had dogs that barked all night on Saturday and I had to call the front desk.
I loved everything ( almost)
Stayed in November 2023
Reviewed: November 13, 2023
Andrea
United States of AmericaThe pool was being worked on and we specifically picked this hotel with an indoor pool to swim.
Very clean and neat. Staff was very professional.
Stayed in November 2023
Reviewed: November 3, 2023
Isla
United States of AmericaN/a
Clean, room like the picture, nice staff
Stayed in October 2023
Reviewed: October 11, 2023
Grantde
United States of AmericaThe wi fi is terrible!! Couldn't log on to the internet!!!! Kept buffering everytime I got on and it seem like the front desk wasn't very knowledgeable about how to get on!!! Other than that,it was great
Everything!!!! The firepitt is auwsome!! Enjoyed the entire stay,very comfortable, clean friendly atmosphere, good location etc
Stayed in October 2023
Reviewed: September 7, 2023
Shelbi
United States of AmericaI have no complaints
The staff
Stayed in September 2023
Reviewed: August 25, 2023
Ted
United States of AmericaNothing
Very nice. Looks new and very attractive design.
Stayed in July 2023
Reviewed: August 15, 2023
Carla
United States of AmericaBetter pillows that's all.
Great location terrible pillows.
Stayed in August 2023
Reviewed: August 11, 2023
Rdtsceo
United States of Americabeing double charged for rooms when I checked in.
I The breakfast was great but need more varity
Stayed in August 2023
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