Had to move room as the first room had a faulty AC unit which was extremely noisy and wouldn't switch off. Staff were very helpful and moved me quickly but as it was a late check-in it was not ideal.

Good location and generally good

Stayed in March 2024

No safe deposit box in the room

Family and things to do are really close!

Stayed in March 2024

Nothing everything was great

Very clean and quiet

Stayed in January 2024

Just would have liked an indoor jacuzzi hot tub and included breakfast.

Stayed in December 2023

Breakfast is not included

Welcoming and cozy , really nice hotel

Stayed in December 2023

Better lighting, plastic cups instead of paper that denigrated fairly quickly. No room service. We couldn't control the temp in the room.

Breakfast was good but had to go down and get it and balance everything as I brought it back to my room. Surprised there was no room service.

Stayed in December 2023

N/A

The lotion!

Stayed in October 2023

I didn't like the worker on staff for breakfast. He did not communicate well while verifying if I had paid for breakfast or not. While I was making my plate he just walked up to me and asked what room was I staying in, like I was stealing breakfast. There was a white male that came down with me and he said nothing to him until he sat down to eat. If God wasn't with me I would have cussed him out and made a scene

I liked the location, front desk staff, and it felt safe for a solo traveler

Stayed in September 2023

Large room, looking newly renovated. Breakfast buffet with two price levels, continental or "english" breakfast

Stayed in September 2023

We had ants in our room since the first day..when I went to the front desk to reported, the employees seem to be too busy having a conversation in between them and acting like I wasn’t even there…when someone finally asked me what did I need, I told her the situation and she acted like it wasn’t a big deal.

The pool was nice and the patio too, also the workout room was nice really hot but nice.

Stayed in August 2023

The only complaint I really have is there was some kind of mold in our room on the light fixtures above the microwave area and I'm not sure why. We kept finding little black beetles in our room and not sure where they came from but it wasn't detrimental to our stay.

I liked that the location was perfect for our needs. Very close to everywhere we were going and close to lots of stores and restaurants. Also, the bed was comfy and the staff was nice!

Stayed in July 2023

I booked a king room but the bed gave queen size and the elevator was kind of scary

It was clean and the staff was very friendly

Stayed in July 2023

If I had one gripe.. Shower water pressure was poor and lost hot water for some reason but it did eventually come back.

Stayed in May 2023

Everything was nice.

close to my son whom we were visiting

Stayed in April 2023

Clean and very quiet

Stayed in February 2023

one of the elevators sounded loud and rusty

location and cleanliness

Stayed in April 2023

Facilities were nice and clean, service was prompt and friendly

Stayed in March 2023

Valerie was a TERRIBLE front desk receptionist! She needs to be FIRED! I will be calling management to file a complaint on her.

Stayed in March 2023

The breakfast had no flavor. Poor customer service at the front desk.

Stayed in March 2023

I stayed here the weekend of December 16th. what I didn’t like was the staff at the front desk, we TRIED to check in at 12am.. I had a room booked with a friend and she called the day before and added me on to be able to check in since she would be arriving later, they assured her that was fine and I’d be good to go. I got to the hotel and the older bigger lady who worked night shift at the front desk was VERY rude. very snappy, from the beginning. like she didn’t want to serve me. I let her know that my friend had added me on to the reservation so I can check in. she immediately shut me down and said “no she can’t, I can’t let you in without her” and proceeded to go on about her business. I had to sit in my car in the parking lot for 2 hours with my children and wait for my friend. the last time I stayed the gentleman was very friendly.. I don’t know who this chick is. VERY unprofessional

the property was very clean, I’ve stayed there a couple other times. I come in town frequently, and this is one of the nicer hotels I’ve stayed in. love the renovations as well.

Stayed in December 2022

Bar closed at 10.

Great service when checking in.

Stayed in December 2022

Nice room. Comfortable bed. Covered outside patio area.

Stayed in December 2022

The ventilation system in the room, whether on AC or heat, was soooooo noisy it would wake me numerous times during the night. The elevator seemed annoyingly slow to arrive and only one of the two seemed to be working. I prepaid through Booking.com for breakfast at $13pp for a total of $52. Hilton only credited me $10 pp for a total of $40. The desk clerk was very friendly and sympathetic to the situation, but apparently Booking.com was in error, so I guess I need to get after them for my missing $12. Also, no one (until I was checking out) seemed to know anything about how a prepaid breakfast worked. We didn't try any menu items, but their breakfast buffet wasn't that good. Bacon was cold, hard and very greasy, eggs and potatoes luke warm. Danishes were dry. They do have a tasty cranberry muffin, a nice selection of fresh fruit, my husband liked the oatmeal.

Friendly, attentive staff at desk and in the cafe.. My tv remote wasn't working and they sent someone within 5 minutes of notifying the front desk to give me a new remote. Very clean room. bed and pillows were comfortable. Had drinks at the bar area and my cocktail was perfect! The area seemed quiet and safe (we accidentally left the passanger door to the car wide open one night for a few hours and nothing was missing or disturbed) and was close to restaurants and shops. Easy access to the freeway. I would stay here again except for the noisy ventilation. maybe earplugs next time!

Stayed in November 2022

breakfast wasn’t included

clean

Stayed in November 2022