217 Centerview Drive , Brentwood, 37027, United States of America
#1 of 20 hotels in Brentwood
Guests' ChoiceBased on 178 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.3
Value for money
8.5
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 29, 2024
Gloria
United States of AmericaThe person checking me in could have dealt with the mixup with Booking.com better and not charged my card for the room after Booking.com was supposed to have already paid for it -- at least check in with Booking.com to see what the problem was. The manager handled this perfectly.
I loved the location -- half a block from wonderful shops, restaurants, smoothie bar, and near my client in Brentwood. The room was comfortable -- including the oversize chair for reading. Good plugs for all my electronics. Bed was comfortable, mattress firm, room very clean. The manager was wonderful when there was a simple mixup that needed to be resolved (not their fault). And the breakfast was GREAT.
Stayed in May 2024
Reviewed: April 3, 2024
Javier
United States of AmericaThe room's refrigerator didn't work properly.
Very large and comfortable room. The entire place was always clean. Although it's on the outskirts of Nashville, you can reach the city in 15 minutes. There are several dining options around the hotel within walking distance. No extra fee for pets
Stayed in March 2024
Reviewed: March 18, 2024
Diane
United States of AmericaI thought everything was great.
I loved the location and the proximity to other amenities, restaurants, bars.
Stayed in March 2024
Reviewed: March 3, 2024
Jennifer
United States of AmericaIt was confusing trying to get into the building we went into the wrong side and I’m not sure what that place was we assumed the office but no one was there
Comfortable and clean
Stayed in February 2024
Reviewed: January 1, 2024
John
United States of AmericaNothing
How easy it was to check in and how friendly the staff was breakfast was amazing best service I've ever had in a hotel
Stayed in December 2023
Reviewed: December 16, 2023
Dana
United States of AmericaN/a
Staff was very nice
Stayed in December 2023
Reviewed: November 17, 2023
Seth
United States of AmericaI wished they had firmer pillows.
The location is excellent. Easy to get to and many great places to walk to from the hotel from restaurants to grocery stores and shopping.
Stayed in November 2023
Reviewed: October 26, 2023
Haglund
United States of Americashould be built into the cost of the stay
Stayed in October 2023
Reviewed: October 24, 2023
Peterson
United States of AmericaThe rooms with the wall unit AC made it feel a little dated. Curtains didn’t seem super clean, but this is being very picky. I would stay here again.
The location was everything for this hotel! It is within walking distance to tons of shops, restaurants, grocery store, etc. You could stay here & not need a rental car. The front desk staff was very friendly & accommodating. The hotel lobby was clean, as well as the rooms, although I felt the rooms seemed a tiny bit dated. For the price, it was great!
Stayed in October 2023
Reviewed: September 19, 2023
Catherine
United States of AmericaThe hotel was slightly difficult to find. Beyond that it was A+. Parking wasn't very conducive to a family traveling with a camper
Staff was incredibly helpful. Breakfast was great
Stayed in September 2023
Reviewed: September 4, 2023
Granville
United States of AmericaBreakfast was Not included. Price was higher than it should have been.
Location, clealiness
Stayed in September 2023
Reviewed: August 21, 2023
Emily
United States of AmericaCould provide free breakfast and an ice machine in the first floor.
Very clean and staff were very kind
Stayed in August 2023
Reviewed: August 8, 2023
Brooke
United States of AmericaNothing! Parking was a little weird, but it didn’t cause any problems!
Nice pool, nice staff, nice room, great location.
Stayed in July 2023
Reviewed: July 23, 2023
Susan
United States of AmericaHad a lovely time
Stayed in July 2023
Reviewed: July 21, 2023
Olga
United States of AmericaAir conditioner in the room was extremely loud
Location and hotel personnel were excellent
Stayed in July 2023
Reviewed: July 16, 2023
Anthony
United States of AmericaLack of stairs on south side with entry to 1st floor.
Location, cleanliness, breakfast
Stayed in July 2023
Reviewed: July 4, 2023
Joan
United States of AmericaClean. Quiet. Walkable to stores and restaurants. Great breakfast.
Stayed in July 2023
Reviewed: June 10, 2023
Ekpritchett
United States of AmericaThe grits on the first day were divine (butter and salt), but on the nest two days were terrible (no salt, rubbery one day and watery the next)
The breakfast was delicious, omelets made your way and all the fixin's.
Stayed in June 2023
Reviewed: December 22, 2022
Amy
United States of AmericaMy bed was very hard. I did not sleep well.
location!!
Stayed in December 2022
Reviewed: December 12, 2022
Sasitorn
United States of Americanothing
clean
Stayed in December 2022
Reviewed: December 6, 2022
Leyanis
Canadaclean
Stayed in November 2022
Reviewed: December 2, 2022
Kristine
United States of AmericaMy father needed a rollin shower and they took the extra effort to find us a room during a last minute family emergency.
Stayed in November 2022
Reviewed: October 22, 2022
Irma
United States of Americaexcellent location, super clean and the room so spacious.
Stayed in October 2022
Reviewed: September 24, 2022
Cook
United States of AmericaThe water was barely warm even with the faucet turned all the way over to hot.
The receptionist Linda was very cheerful and helpful with directions.
Stayed in September 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content