I was charged twice for valet when I only have one vehicle.

The location was great and the room was a good size.

Stayed in April 2024

No free breakfast

The roof top pool

Stayed in April 2024

On here it say $50 deposit all together when I got there they charged me $50 a night

The location

Stayed in April 2024

N/A

Nice location to French quarter and other popular destinations. Felt safe all around.

Stayed in April 2024

I've informed the hotel stay that the safe in my hotel room was low on battery and it never got fixed. Also, they didn't have filtered water to buy for people who travel with a CPAP. Their food prices are extreme for dinner. All purchases for basic snacks need to be purchased at the front desk. I wish they had an electronic kiosk to purchase basic snacks.

The room was very spacious for 1 person with a ok view of the city. The hotel's location is in close distance to the French Quarter and the Central Business District. The bathroom was clean, and housekeeping kept the room clean and resupplied the room with fresh linen, bathroom necessities, and coffee daily. Also, it was convenient to have the outdoor pool and the small gym on the same floor. Plus, the ability to get breakfast and/or dinner on the same floor as the lobby. The hotel wifi was good to use but you need to remind yourself it's unsecured.

Stayed in April 2024

Black mold on shower ceiling. Beds were not comfortable.

Location was good. Staff were very helpful.

Stayed in April 2024

We absolutely loved our room! Such a nice stay for such a great price. We had some issues with the AC in our room. And had to be moved to different rooms, but Kendrick (front desk) and Kevin (maintenance) worked SO hard and fast to make everything right for us! Couldn’t have asked for better! It’s not often you find somewhere that works that quick to make things right. So a big thank you to those workers for that!!

Stayed in April 2024

Didn’t provide complimentary bottled water in the rooms.

Great location.

Stayed in April 2024

It was located around the corner from Bourbon Street. That’s why I came to visit. I will definitely be back.

Stayed in March 2024

The pipes and air conditioning were loud

Location was good. Front desk staff

Stayed in April 2024

The floor starts at 11 floor.

The location was great. We were able to get to Canal Street with no issues. However, the floors are high and I am afraid of elevators. Overall, we really enjoyed our stay.

Stayed in March 2024

Paying to park. If you are staying multiple days make sure you plan ahead to accommodate parking.

Location location location. You can walk to anywhere from this hotel. Staffs very nice and helpful. Breakfast was so good. It wasn’t free but it’s worth the cost.

Stayed in April 2024

The hotel had a smell, but overall the stay was okay.

It was in the middle of everything

Stayed in April 2024

The keycard on the Hilton app was suppose to open all doors. It did not. We still had to go to the front desk and get an actual key card after being stuck in the elevator and couldn’t go to our room floor. That was the whole point of the digital check in and digital key card. To avoid having to carry a physical one.

Location

Stayed in April 2024

My bathroom door couldn't close because the hinges were so rusty and there was rust in the tub as well. Also, I would leave the property for hours in the morning then come back around 3pm and the house keeping staff would just be getting around to my room. Also, there was a funny smell coming from the AC that kind of smelled like mold. My allergies were set off and I would start sneezing as soon as I hit the door.

I liked that it was quiet and the public areas were clean.

Stayed in April 2024

The bar and coffee shop was never open in the two days we were there and the reception area felt very unused.

Really central hotel, great big rooms and well laid out. All things you needed were there. Location was excellent and parking really efficient. Gym well equipped and the pool on top floor was a bonus

Stayed in April 2024

Internet

I couldn’t download my material using the paid Wi-Fi.

Stayed in March 2024

The mattresses were very firm. I'm 250 lb and when I sat on the mattresses they barely even moved.

I like the fact that they were secure parking and you had to have your key card to get to your room. All the stuff was super nice and room is even very nice.

Stayed in April 2024

Location and cleanliness/comfort

Stayed in March 2024

High price parking Four nights = $180

Clean

Stayed in March 2024

Nothing

Quite location

Stayed in March 2024

King bed was squeaky.

It's walking distance to Canal and Bourbon St.

Stayed in February 2024

Everything was great.

I like that you needed your key to go to your floor. Since we were in NEw Orleans, you can never be to careful.

Stayed in March 2024

N/A

I like my stay. I will stay here again. It's a convenient location and you can walk to everything. The hotel staff was phenomenal. I didn't have a bad experience at all. I wanna give a special thank you to Kendrick. Because he made sure my family and I we're good when it came to our rooms. He has very good customer service and he is very personable.

Stayed in March 2024