Reception area is small, but is ok.

Hotel is a perfect location for us - train station just outside the building, shopping area very near (SOHO, broadway), and restaurants like in Little Italy are just few minutes away. For kids - Mcdonalds and KFC are just nearby. Reception Staff (night and day roster) are very accomodating and friendly - they even upgraded us to double room so us to continue with our current room. They also have complimentary breakfast and staff assigned werr very happy serving the food.

Stayed in December 2022

waited 45 min to check in. room was so dry heat / air was very loud. zero view from room. room was depressing. restaurant & bar is heavily advertised BUT COMPLETELY CLOSED. no one cared there that I had to wait until almost 4pm to check in when check in is at 3pm.

comfy bed & pillows. good shower pressure. coffee maker , micro & fridge in room !

Stayed in December 2022

took 4 calls to get commode fixed, 3 to get towels, middle of the night construction (?) noise.

price, breakfast

Stayed in December 2022

The rooms are really tiny , as expected The bed were not that comfortable and the air in the room was so dry I had bleeding lips the next morning 4 of us and nobody slept well for any of the nights

Great location, friendly staff The free breakfast was better than I expected. You can actually call it a breakfast

Stayed in December 2022

Location is perfect - train station is just outside the building. Staff at the Reception are friendly and very helpful. They have complimentary breakfast too. The room is spacious with microwave and fridge (which i love most in this hotel). The toilet has bathtub and very clean. This hotel is one of our best stays as we sleep comfortably.

Stayed in December 2022

low level to ground lots of traffic noise at night time, not a problem if you’re a heavy sleeper. also the restaurant was closed

central to many attractions, subway is right outside the doors.

Stayed in December 2022

Takes a while for the water to get hot

Staff always friendly and helpful; good value for money

Stayed in December 2022

I could hear noises from the street during my night sleep.

I really liked how clean and comfortable was the room

Stayed in November 2022

location is excellent, personnel is very friendly

Stayed in October 2022

Carpeting in hallways was loose and a possible trip hazard. Bathroom could use updating.

Mostly friendly staff and grab and go breakfast.

Stayed in December 2022

Great location and pleasent staff for exelente holidays in NY CITY.

Stayed in November 2022

The restaurant was going through a renovation, which led to the breakfast being served in the lobby. Often they’d run out of food hours before breakfast hours were finished. As paying customers for this service, it was a huge let down as we had to eat out and spend more money on meals that were included in the hotel’s fee.

The crew was very polite and willing to help with our requests. We had a long stay and were able to get our packages delivered and stored without any problem. It’s very well localized, with a subway station just a few steps away.

Stayed in November 2022

most noisy room i stayed

clean

Stayed in November 2022

Noisy air conditioning, paper thin walls so all hallway noise can be heard, water is $5 plus tax per bottle!!

Very clean and slept surprisingly well considering the central location, next to a busy road. A great hotel for a night, two at the most.

Stayed in November 2022

Very low and unbalanced illumination

Location

Stayed in November 2022

Location, quiet room once running toilet fixed in neighbouring room

Stayed in October 2022

a bit pricy for two nights. no room service even provided because it wasn’t greater than 4 days. iv never encountered that before at any hotel. also the water took more than a few minutes to warm up in the shower.

I liked the location. staff were helpful.

Stayed in October 2022

The only issue was restaurant was close so no breakfast. But plenty of options nearby

Stayed in September 2022

Noises

Stayed in August 2022

a bit old

location

Stayed in August 2022

check in was a little slow.

Great location. very friendly staff.

Stayed in August 2022

air conditioner very loud, rooms a little dated

close to the subway, clean facility, friendly staff

Stayed in August 2022

The restaurant was horrible from the rundown decor to the lack of qualified servers. In spite of this, the food (breakfast) was actually quite good.

Rooms were a good size for NYC. staff was wonderful and helpful. Good location, subway outside the door.

Stayed in May 2022

furniture and furnishings tired and could do with a good clean-sticky carpet and repair-broken curtains.

late checkout worked for us as we had to track down lost luggage at JFK. comfortable beds.

Stayed in July 2022

300 dollars for security deposit - a little outdated TV not working - wouldn't watch anyway,but if it's there,it should work Cleaning only upon request - not OK

Amazing location and close to many subway stations , as well as SoHo

Stayed in April 2022