Reviews of Hilton Garden Inn Omaha Downtown-Old Market Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1005 Dodge Street, Omaha, NE 68102, United States of America
#19 of 82 hotels in Omaha
Guests' ChoiceReview Score
Based on 413 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.0
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Facilities
8.2
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Staff
8.8
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Value for money
7.7
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Free WiFi
8.8
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Reviewed: May 19, 2024
Elaine
United States of America1 review8.0Very Good- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Dated bathroom
Front desk crew was exceptional. Appreciated having a printer for some quick printing I needed.
Stayed in May 2024
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Reviewed: April 7, 2024
Sierra
United States of America7 Reviews2 helpful votes7.0“We stayed at this hotel for one night to go to a concert up in Omaha. It is very well located to a lot of Omaha attracti”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
It didn't seem like a great value for the price besides the location - continental breakfast cost $10 for a relatively small selection and parking was $22 a night. My boyfriend saw some stains on our sheets, and there was no fan in the bathroom which I felt was odd.
The location is prime. We came into Omaha to attend an event at CHI Health Center, and the walk was easy and quick. We were also able to get to some great restaurants and Gene Leahy Park (a wonderful place to hang out!). All of the staff we spoke with were kind and helpful as well.
Stayed in April 2024
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Reviewed: March 17, 2024
Steven
United States of America86 Reviews13 helpful votes7.0“Fun but expensive”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Too many additional costs. Happy Hour didn’t really provide low costs on drinks and breakfast, while delicious, costs a lot.
Good location. Good facilities
Stayed in March 2024
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Reviewed: March 12, 2024
Josh
United States of America21 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
The price. I understand why, but booking 150 for a hotel room, only to get charged 200 plus an addition 4 dollars for no reason wasn't ok. Next time this happens I will dispute it at the desk. The price of the booking was 157 after tax and fees, 179 after parking and I was charged 200, and they tagged an extra 4 dollars(I didn't touch the water so if it was that boy that's not ok)
Exactly what you would expect from a big hotel chain seconds from the venue we were staying at. Exceptionally clean, nice staff, and 10 dollar breakfast. Parking is steep but it's in a garage and easy access to and from the hotel.
Stayed in March 2024
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Reviewed: March 4, 2024
Joan
United States of America1 review8.0Very Good- • Leisure trip
- • Group
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
carpet was not clean.....had really dirty feed after walkin around barefoot
Loved the adjoining rooms
Stayed in March 2024
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Reviewed: February 22, 2024
Teri
United States of America6 Reviews8.0“Perfect for a weekend stay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
No hot tub
Furnished and clean
Stayed in February 2024
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Reviewed: November 26, 2023
Kari
United States of America10 Reviews1 helpful vote8.0“Overall nice place to stay. We chose to eat breakfast on our own instead of pay an extra $10 per person for the continen”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Charged $22 for parking. Quite a bit of outside noise at night.
Nice fitness room, pool was clean and at a great temperature. Room was clean, had a reading chair. Close to the Old Market district. Friendly nigh staff.
Stayed in November 2023
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Reviewed: November 7, 2023
Hannah
United States of America2 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom in the room smelled like urine/dirty water.
The staff was amazing in rectifying the issues. The breakfast is not included in the stay, as listed on booking.com. It is an extra charge of $10+.
Stayed in November 2023
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Reviewed: November 5, 2023
Kathleen
United States of America4 Reviews1 helpful vote7.0“Great facility, kind of pricey.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Too expensive
Location/ parking garage.
Stayed in September 2023
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Reviewed: October 27, 2023
Downsouth
United States of America5 Reviews8.0“GREAT LOCATION AND BREAKFAST!”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
THE COMFORTER ON OUR BED WAS PEE STAINED AND MATTRESS WAS GROSS AND UNCOMFORTABLE. THE POOL WAS SMALL AND WHY NO HOT TUB?? WHEN WE CHECKED IN THE FRONT DESK STAFF DIDN'T TELL US ABOUT NEEDING TO GET BREAKFAST COUPONS EVERY MORNING-WHICH WE OBV PD FOR . ALSO WAS UNAWARE WE HAD TO PAY FOR PARKING AS WELL WAS NOT ON THE WEBSITE AS AN EXTRA COST.
LOCATION& BREAKFAST WAS AMAZING ALL AROUND
Stayed in October 2023
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Reviewed: October 19, 2023
Kent
United States of America22 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The street noise was very loud. They should really have better windows to keep the substantial street noise at bay.
Staff friendly. Great location, could walk to countless places for dinner.
Stayed in October 2023
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Reviewed: October 14, 2023
Julie
United States of America11 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Paying for parking even though we paid for the hotel room and ate dinner in the restaurant
Overall, this is a great hotel. We have stayed here several times.
Stayed in October 2023
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Reviewed: October 1, 2023
David
United States of America9 Reviews8.0“Perfect location for exploring Old Market area.”- • Leisure trip
- • Couple
- • King Room with Accessible Tub - Mobility Access
- • Stayed 1 night
- • Submitted from a mobile device
High price, breakfast and parking extra.
Excellent location!
Stayed in September 2023
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Reviewed: September 3, 2023
Josha
Netherlands41 Reviews1 helpful vote9.0“Easy and gold location”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Nice and quiet. Perfect location nearby the airport
Stayed in July 2023
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Reviewed: August 27, 2023
Wiebke
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was a bit noisy, lots of street noise
Breakfast was outstanding. I prepaid that was a great value.
Stayed in August 2023
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Reviewed: August 26, 2023
Jill
United States of America1 review9.0“Loved our stay!”- • Leisure trip
- • Group
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Offering breakfast that doesn’t cost $15 a person.
We loved the comfort and the convenience of the location.
Stayed in August 2023
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Reviewed: August 4, 2023
Olson
United States of America1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Did I pay extra for parking? Some countertops in living area not totally clean!
Great location. Nice rooms. Garage close
Stayed in August 2023
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Reviewed: July 21, 2023
Moore
United States of America3 Reviews8.0“Great location for concert/convention attendees.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
We received an 8:30 a.m. knock on the door announcing,"housekeeping." We did not realize that we needed a 'do not disturb' sign posted the night before to avoid that. We would have appreciated complimentary coffee in the lobby at any hour. The shower water pressure was ridiculously low because of the shower fixture. Between taxes, fees, and $19 overnight parking, the rate I booked quickly jumped an additional $50.
The bed was very comfortable. The staff was very friendly and acknowledged us in every passing. We were happy to have a coffee maker and refrigerator to use. We also appreciated that we could use the parking facility even though it cost a fee. We also liked the noon checkout time. The location was perfect for walking to the CHI Center venue and multiple restaurants and bars in the area.
Stayed in July 2023
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Reviewed: July 20, 2023
Nanette
United States of America1 review9.0“Great.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Free breakfast!
Very nice area with handy restaurants and coffee shops. The hotel was clean, well kept-up and had an appealing location. Also, not super pricey!
Stayed in July 2023
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Reviewed: July 9, 2023
Shirley
United States of America3 Reviews8.0“Alright but overpriced for what you get”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The price for what you get.
It was alright but overpriced. I have stayed in places that had free breakfast, pool, and workout rooms that were just as nice and cheaper.
Stayed in July 2023
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Reviewed: July 3, 2023
Daniel
United States of America14 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
street noise at night
Stayed in July 2023
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Reviewed: June 12, 2023
Pagett
United States of America1 review8.0“not bad we had fun”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
I’m going to say would like to see a bigger pool and more elevators 
staff was awesome and right there to help if we had any issues breakfast is delicious
Stayed in June 2023
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Reviewed: May 22, 2023
Tjode
United States of America4 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • King Room with Accessible Tub - Mobility Access
- • Stayed 1 night
- • Submitted from a mobile device
It was a little spendy for what you got. A continental breakfast was $10. A maid knocked on our door at 0900 to ask if we wanted room service, even though we stayed only one night. The night front desk staff was rude when we asked where we could order food for delivery.
Easy to get to downtown
Stayed in May 2023
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Reviewed: April 9, 2023
Cassandra
New Zealand26 Reviews2 helpful votes8.0Very Good- • Business trip
- • Family with young children
- • King Room
- • Stayed 7 nights
- • Submitted from a mobile device
Noisy air-conditioning
Location
Stayed in April 2023
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