9920 Double R Boulevard, Reno, NV 89521, United States of America
#26 of 49 hotels in Reno
Guests' ChoiceBased on 146 hotel reviews
7.8Cleanliness
8.7
Comfort
8.4
Location
8.6
Facilities
8.3
Staff
8.3
Value for money
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Cheryl
United States of AmericaThere was an over powering smell of menthal or eucalyptus in my room. Housekeeping couldn't get smell out. No room transfer was offered.
Friendliness of staff.
Stayed in May 2024
Reviewed: May 9, 2024
Hannah
United States of AmericaOver charge us for breakfast
Crew
Stayed in April 2024
Reviewed: April 24, 2024
James
United States of AmericaBeds were a bit hard. No breakfast vouchers.
Room was clean. Bathroom was clean.Two coffee pods and coffee maker was nice. Three pillows per bed was nice. Easy parking
Stayed in April 2024
Reviewed: April 11, 2024
James
United States of AmericaToilet seal leaked when flushed.
Breakfast was good.easy access from freeway was good. Parking was good. 3 pillows per bed was good. Comfortable beds.
Stayed in April 2024
Reviewed: April 8, 2024
Kathryn
United States of AmericaThe attendant who checked us in neglected to give us our free breakfast vouchers. Free breakfast was to be included per the ad here, but instead, we spent money the previous day on a mediocre breakfast there. Upon checking out we were offered our vouchers which at that point didn't matter. We were charged $8 a day to park in an open parking lot with no security, and $5 per day for wifi.
The bed was very comfortable and clean. Whirlpool was great, water nice and hot. Room was well stocked. Great water pressure.
Stayed in April 2024
Reviewed: April 4, 2024
Gloria
United States of AmericaPay $10 for parking?
Facilities, location
Stayed in March 2024
Reviewed: February 20, 2024
Susan
United States of AmericaThey charge for parking each night. I don't think this is necessary because it has a large, open parking lot surrounding the hotel.
Beds were very comfortable. The room was clean, large and appointed well.
Stayed in February 2024
Reviewed: December 24, 2023
Christina
United States of AmericaThe noise late at night in the room above.
The jacuzzi tub
Stayed in December 2023
Reviewed: October 18, 2023
Bryce
United States of AmericaThe food was more expensive than going to a restaurant.
I like the price and quality of the room.
Stayed in October 2023
Reviewed: October 8, 2023
Elizabeth
United States of AmericaI left before breakfast, no one offered me water at my check-in, but offered it to people before and after me.
Stayed in October 2023
Reviewed: August 27, 2023
Michael
United States of AmericaOverall the facility was great with one exception the pool was cold.
Stayed in July 2023
Reviewed: May 1, 2023
Courtney
United States of AmericaHousekeeping staff woke us up at 720am on Sunday talking loudly on walkie talkies outside our room. They were loudly cleaning rooms around us and slamming doors. We ended up just getting up early and checking out as you could hear every noise. Breakfast was mediocare and not complimentary. Expected more for the high room rates.
Location was good. Staff friendly, but difficult to understand. It was clean.
Stayed in April 2023
Reviewed: April 12, 2023
Tashana
United States of Americagreat
Stayed in April 2023
Reviewed: April 3, 2023
Gregory
United States of Americanothing to report
very accommodating
Stayed in April 2023
Reviewed: March 18, 2023
Bruno
FranceQUITE AND CONVENIENT PLACE ON MY WAY TO DENVER
Stayed in January 2023
Reviewed: February 25, 2023
Peter
United States of AmericaThere was no Restaurant, even though a sign in the lobby refers to dinner service hours. A disappointment.
Clean room with easy access from parking lication.
Stayed in February 2023
Reviewed: January 4, 2023
Katie
United States of Americathe free breakfast was all grains, dairy and refined carbs with no protein. The menu is way over priced!
accommodating staff and clean room, bedding and bathroom
Stayed in January 2023
Reviewed: October 19, 2022
Vanessa
United States of Americathe carpets were stained and one of the elevators were broken
the bar tender was great !
Stayed in September 2022
Reviewed: August 1, 2022
William
United States of AmericaComplimentary water. Coffee could have been a better spread. Mostly missed the water.
The pool was nice. The fitness room was a bonus. The breakfast was good. Surprised it wasn’t included with the room. Altogether a very nice stay
Stayed in July 2022
Reviewed: April 27, 2022
Stephanie
United States of AmericaThe amazing mocha machine in the lobby was broken but they do offer other coffee/tea.
Great location, always clean and friendly, love staying here with my three dogs.
Stayed in April 2022
Reviewed: March 26, 2022
Dennise
United States of AmericaHotel rooms are getting so expensive, but I feel Garden Inn Reno is better than most
Pet friendly, very nice staff, good location, comfortable beds
Stayed in March 2022
Reviewed: January 6, 2022
Alden
United States of Americagetting run-down. Staff couldn’t get the room key to work in three rooms, finally let me in with a master key. resolved 18 hours later. Then the outside door got stuck, took 24 hours to fix
location
Stayed in January 2022
Reviewed: November 21, 2021
Laura
United States of AmericaThe cost.
I have been on the road for 2 weeks. This hotel was more expensive than Marriott’s and Holiday Inn and breakfast was not included even though the offered breakfast was identical to the included breakfasts at those establishments. Will avoid the Hilton in the future.
Stayed in November 2021
Reviewed: November 16, 2021
Sean
United States of AmericaToilet not working. Stitched to different room and screen off window and door not functioning properly.
Staff made up for poor amenities
Stayed in November 2021
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