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  5. Reviews of Hilton Garden Inn Roanoke Rapids

Reviews of Hilton Garden Inn Roanoke Rapids This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870, United States of America

#3 of 6 hotels in Roanoke Rapids

Guests' Choice

Review Score

Based on 494 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.2

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    6.8

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    7.0
    Would not stay again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My sheets and pillows were worn out. I felt like I was getting in a bed that someone else slept in. Not good! Room was nice.

    There was no beeakfast because of remodeling, staff was friendly

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good for short stay overnight
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator was dirty Sheets were creased

    Location to 95

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    I enjoyed the room and the fellowship with my friends, we came prepared to get it the pool and jacuz
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 1 night

    The amount of money you charged was not fair, we couldn’t use the pool or Jacuzzi and you all knew that before we made Reservations. But you still Advertise it as if it was available to others and carried the price up higher.

    Didn’t eat

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Evidently the building has been undergoing renovation for some time. This made things a little inconvenient.

    The location was perfect for our trip. Staff was accommodating.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast expensive

    Fine rooms. Lot of work on the property. Great staff!!

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Worth the money.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    There is only one small lamp between the beds, which is not good if one person wants to read. There were no available/accessible electrical outlets or USB charging ports. We got lost trying to leave in the dark at 4.00 a.m. - no markings to show you the egress!

    The hotel had easy access off the highway and was close to a gas station. It is by itself, with not much around. Undergoing renovations, so it was a bit messy. The staff were very friendly. The beds were awesome as were the TV and internet. The toiletries were nice and the tub was low enough not to be a problem for people with mobility issues. Shower pressure was good and the water was hot. Seemed to be well insulated against outdoor noises. Loved having a bar and small restaurant on the proerty.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    They were under construction.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    6.0
    was woke up at 12:15AM by fire alarm and we checked out
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 1 night

    didnot stay for breakfast

    Stayed in February 2024

  • Reviewed: February 24, 2024

    7.0
    Would worth the price due to hot tub is out of commission and very pricy breakfast.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Frequent construction sound during daytime hours due to current renovation project. Elevators are slow and rather dirty, and corridor floors and check-in floors did not appear to have been swept recently. Inadequate lighting in our room. Hot tub is out of commission (which for me was a perk). A free breakfast should be included for the price of hotel room (134.00 plus tax/fees).

    Newly renovated room on the 5th floor (the facility is currently undergoing renovation). Keurig coffee machine in room, fridge and microwave oven. Bed comfort is adequate. Our room and bathroom were very clean. Plenty of bath towels.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No housekeeping the pool wasn't clean And breakfast was over priced

    Friendly staff

    Stayed in February 2024

  • Reviewed: January 29, 2024

    8.0
    I still wanted to go back here
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s this one pillow in the room the fillings is I guess worn out

    It’s a good place to stay and relax

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    I’m traveling by car. Great location off highway. Plus it was easy to get in and out for my furry friend.

    Stayed in January 2024

  • Reviewed: December 20, 2023

    7.0
    I’m
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    I travel with support animal. All other hotels took documentation . Your staff did not, refused it and told said if it’s emotional support then we don’t and charged me 50.00 which is totally ridicules. She was very short with me and not very friendly. I will book elsewhere next time .

    Room was clean

    Stayed in November 2023

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The sheets were very thin..seemed old

    Stayed in December 2023

  • Reviewed: October 30, 2023

    8.0
    comfortable, but overpriced
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Prices...We had dinner...not that great and spent over $40. for soup, appetizer, and a plate with fries and chicken. Not very appetizing. Breakfast was not complimentary, so we ate elsewhere. I feel everything was overpriced.

    Easy access, comfortable, quiet

    Stayed in October 2023

  • Reviewed: September 8, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was pricey

    Clean and location, close to my family reunion

    Stayed in July 2023

  • Reviewed: September 2, 2023

    8.0
    Overall, a good experience.
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 1 night

    Dinner dishes were excellent, appreciably better than expected.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Property itself nice, for price I might choose another provider
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too little parking and/or appropriate parking for vehicle type. Unable to reach property staff by phone and 800 number staffer had language barrier and trouble understanding simple question/request. Also, she was unable to reach desk staff at property and “left them a message”.

    Clean and easily accessible from the highway

    Stayed in July 2023

  • Reviewed: July 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was very run down. The toilet handle was broken in our room. There were holes in the walls and damage to other areas. The sheets were clean but ripped.

    The staff was really friendly. It was in a good location off 95. The price was reasonable.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not included. The breakfast we payed for was average at best. Would have received a better meal for a better price somewhere else. The hallway carpets were dirty

    The hotel was ok. Didn’t stand out among the hotels we have stayed at.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    More staff and better management

    The kitchen was very unorganized so I can’t say that I liked anything.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    8.0
    It was OK for a quick overnight stay.
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was in need of being replaced. If you ventured off the edge, you felt like you were being sucked down a drain in the center of the bed. Carpet was stained.

    Good location. Close proximity to interstate and restaurants. Good value compared to others in the same area.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    8.0
    Best staff I have come across in a while!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendliness of staff was veryyyy refreshing. Everyone we encountered was was nice, SMILING!! Will definitely stay again

    Stayed in June 2023

  • Reviewed: June 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cost a bit pricey. Could've included breakfast.

    Clean room.

    Stayed in June 2023

Showing 1 - 25

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