4500 South Peak Boulevard, Roanoke, VA 24018, United States of America
#14 of 39 hotels in Roanoke
Guests' ChoiceBased on 162 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.0
Value for money
7.9
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Cynthia
United States of AmericaCan’t think of anything!
It was beautiful on top of the hill! Very clean and accessible.
Stayed in May 2024
Reviewed: May 18, 2024
Fletcher
United States of AmericaNothing
Breakfast was delicious & fair priced. Location is convenient
Stayed in May 2024
Reviewed: April 23, 2024
Susan
United States of AmericaI have never had such a quiet night in a hotel.
Stayed in April 2024
Reviewed: April 16, 2024
James
United States of AmericaI would have liked an included continental breakfast. The food is excellent, but it isn't cheap. My biggest complaint is the cable system. The picture was consistently pixilating, but even worse, they do not include multiple sports channels that I like. Examples include The Golf Channel and FS1.
I love the facility. It is clean, the staff is great, good water flow in the shower, and the hotel is in a really good location, 5 minutes from downtown Roanoke. I enjoyed the bar. The view from this property is tremendous.
Stayed in April 2024
Reviewed: April 14, 2024
Allyb
United States of AmericaNothing 😁
Everything was great from check in to check out..
Stayed in April 2024
Reviewed: March 21, 2024
Carroll
United States of AmericaPrice increase due to an event in the area. The additional cost for breakfast. Continental breakfast should have been included.
Stayed in March 2024
Reviewed: February 26, 2024
Moffett
United States of AmericaThe people that work here are amazing. I'm so thankful to have crossed paths with them.
Stayed in February 2024
Reviewed: February 22, 2024
Mary
United States of AmericaBeds were hard. I did have to wait to check in, past 3pm
The front desk staff was friendly.
Stayed in February 2024
Reviewed: December 31, 2023
Allen
United States of AmericaThe bed was stiffer than I'm used to but everything else was real nice
Stayed in December 2023
Reviewed: December 29, 2023
Andria
United States of AmericaThe floors in our room were dirty, especially the bathroom. Needs some updating as well.
Excellent staff and welcome
Stayed in December 2023
Reviewed: November 26, 2023
Heather
United States of AmericaWe were pleased with everything
All around wonderful atmosphere and great staff!
Stayed in November 2023
Reviewed: October 20, 2023
Michael
United States of AmericaAbsolutely nothing
Staff, location, breakfast, comfortable clean room.
Stayed in October 2023
Reviewed: October 19, 2023
Dennis
United States of Americanothing
very good
Stayed in September 2023
Reviewed: October 19, 2023
Traci
United States of AmericaIt was a very nice hotel. Staff was very friendly.
Stayed in September 2023
Reviewed: September 30, 2023
Michele
United States of AmericaThe only downfall was that the pool was closed and we chose that hotel for the kids to be able to swim and it was a nice clean hotel
Stayed in September 2023
Reviewed: September 19, 2023
Diane
United States of AmericaNoise early in evening due to soccer tournament but it was quieted down in a short time.
Staff was very helpful with questions and adding an additional night's stay. The staff at the restaurant for both dinner and breakfast were excellent.
Stayed in August 2023
Reviewed: September 14, 2023
Stephen
United States of AmericaGreat people throughout
Stayed in September 2023
Reviewed: September 5, 2023
Susan
United States of AmericaElevators were down at night
Stayed in September 2023
Reviewed: September 3, 2023
Osmokeywest
United States of AmericaThe view
Stayed in September 2023
Reviewed: August 11, 2023
Christopher
United States of AmericaOnly issue was the pool was unavailable which is why we didn't stay there a second time, otherwise we definitely would have.
location was great and close to restaurants
Stayed in June 2023
Reviewed: August 10, 2023
Queenb
United States of AmericaThere really isn't anything I do not like about the Hilton Garden Inn Roanoke. I feel the beakfast could be a little cheaper in cost, but that is my only concern.
I love the location of the Hilton Garde Inn Roanoke and the staff. The staff is always so welcoming and accommodating. Each time I have stayed, my room has been ready on time and it is always clean and very comfortable, and the amenities listed on the website are quite accurate. The location of the hotel is close to many restaurants and shopping, but it is off the main road and therefore very quiet. The location makes one feel safe and parking is close to the entrances of the hotel. The fact that there is a restaurant in the hotel also makes it nice if one is too tired to go out. Lastly, the check-in and check-out process is easy and seamless.
Stayed in May 2023
Reviewed: July 13, 2023
Jackson
United States of AmericaThe breakfast was delicious.
Stayed in July 2023
Reviewed: July 8, 2023
Therese
United States of AmericaThe pool was broken. The hotel was inaccessibly located on a hill with no sidewalks.
Good breakfast. Friendly staff. Convenient for the wedding party.
Stayed in June 2023
Reviewed: July 6, 2023
Jim
United States of AmericaN/A
It was alright.
Stayed in July 2023
Columbus, USA
Castiglione della Pescaia, Italy
Istanbul, Turkey
Saumur, France
Saint Petersburg, Russia
Mandalay, Myanmar
Lisbon, Portugal
Sarajevo, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content