17240 Bernardo Center Drive, Rancho Bernardo, CA 92128, United States of America
#4 of 4 hotels in Rancho Bernardo
Guests' ChoiceBased on 326 hotel reviews
7.4Cleanliness
8.1
Comfort
8.1
Location
8.3
Facilities
7.7
Staff
8.3
Value for money
7.2
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Bill
United States of AmericaKing bed uncomfortable and seemed small. Added parking fee of $15 per day. Sh I uld be included
Liked convenient location. Close to fwy
Stayed in April 2024
Reviewed: April 21, 2024
Caroline
SwitzerlandVery expensive for what it offers, bit of a truckers vibe of people drinking in the living room. Loud and overlooks the highway.
Very standard property, clean and straightforward. Gym is small but nice to have and pool might be nice in warmer weather.
Stayed in April 2024
Reviewed: April 3, 2024
Patricia
United States of AmericaThe pillows were the worst I've ever encountered at a hotel. My sister loved them so its just matter of personal choice.
I didn't eat at the hotel. It was close to the hospital and I had a relative recommend it.
Stayed in March 2024
Reviewed: January 26, 2024
Alan
United States of AmericaToo expensive. $15 to park outside ???
Stayed in January 2024
Reviewed: November 29, 2023
Richard
United States of AmericaNot even bottled drinking water in room
Over priced, went out instead
Stayed in November 2023
Reviewed: November 29, 2023
Ferol
United States of AmericaStaff very friendly and helpful. Rooms a nice size, comfortable and clean. The breakfast buffet was adequate, but seemed a little overpriced.
Stayed in November 2023
Reviewed: November 15, 2023
Lucianna
United States of AmericaNo info on internet, or tv operation, they say just call the front desk for help with anything-but they never answer the phone. Annoying-but when you walked to ftont desk they were helpful. Would have liked nicer premium sheets-they were just so-so, not tight weave.
Pretty place, well kept, good housekeeping-good breakfast and very nice well done bar/bartender. Dinner was Very Good in their Bar Grill. Great secure parking. It was perfect location for most everything around.
Stayed in November 2023
Reviewed: October 29, 2023
Richard
United States of AmericaThe room was nice clean staff very nice but the room was a far walk
The room was very nice staff super nice but
Stayed in October 2023
Reviewed: October 19, 2023
Elizabeth
AustraliaToilet did not work for our whole stay which was incredibly inconvenient. Staff tried their best but this room needs to be placed on out of order until fixed.
Stayed in October 2023
Reviewed: August 31, 2023
Catherine
United States of AmericaOur fan in the bathroom did not work The Kuerig was dirty The window, baseboards and nights stands were dusty could have been wiped down better.
Breakfast was great We had dinner and drinks, that was goowe used the pool, that was nice
Stayed in August 2023
Reviewed: August 9, 2023
Alexandra
United KingdomRooms were not clean with long black hair in the bathroom, don't feel I should have to book to have the room serviced at the price charged and additional $15 a night for parking just seems like trying to milk the visitor
Staff were nice. Location was also good
Stayed in August 2023
Reviewed: July 19, 2023
Jasim
QatarThe A/C only
The staff are very good and nice and friendly
Stayed in July 2023
Reviewed: May 28, 2023
Debra
United States of AmericaHot tub each day had cigarette butts all around it. paint on wall by hot tub peeling off. Bathroom tub dripped and could not be turned off. Silly to pay extra for parking that could not guarantee safety.
location was great for our activities. Proximity to restaurants, grocery store and other stores was good. morning breakfast cafe was excellent. Towels at pool were clean and plentiful. lady at check in was very polite and clear.
Stayed in May 2023
Reviewed: May 23, 2023
Dominique
United States of Americanothing
clean
Stayed in May 2023
Reviewed: April 25, 2023
Asad
PakistanBreakfast could improve
It is peaceful place, good staff
Stayed in March 2023
Reviewed: April 3, 2023
Vicki
United States of AmericaBreakfast was mediocre and overpriced, billing was incorrect, room wasn't cleaned until the day before we left and we were there for 5 nights, hallways and elevator were freezing.
The staff was friendly, beds very comfortable, responsive to concerns
Stayed in March 2023
Reviewed: March 27, 2023
Amanda
United States of Americagym was REALLY small
Stayed in March 2023
Reviewed: February 14, 2023
Milo
United States of America$15.00 nightly Parking Fee.
Location to Poway.
Stayed in February 2023
Reviewed: January 1, 2023
Andre
United Kingdoma lot of the building is in need of restoration
good size room
Stayed in December 2022
Reviewed: December 1, 2022
Henrietta
United States of AmericaI couldn't leave the bathroom door open because the door closes behind you and doesn't allow a way to prop it open. I didn't like having to go to breakfast by 10am.
I slept good.
Stayed in November 2022
Reviewed: November 11, 2022
Lonnie
United States of AmericaIt should have been free
The breakfast was ok.
Stayed in November 2022
Reviewed: November 1, 2022
Michae
United States of Americaair conditioning
location
Stayed in October 2022
Reviewed: August 24, 2022
Kathleen
United States of AmericaThere were no blankets in the room. We had to ask for one. There's only one chair in the room for reading. You are now charging for parking, which you did not do in the past.
We did not have breakfast at the hotel. The room size was very spacious and we did like the coffee bar in the room.
Stayed in August 2022
Reviewed: August 15, 2022
Michael
United States of AmericaTowel service
Purpose was to visit family so your Hotel was 2 1/2 miles from them. A little pricey, but it was summer.
Stayed in August 2022
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