670 Gateway Boulevard, South San Francisco, CA 94080, United States of America
#8 of 30 hotels in South San Francisco
Guests' ChoiceBased on 283 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.3
Facilities
8.2
Staff
8.7
Value for money
7.8
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Marlen
United States of AmericaStaff was nice, room & facility were clean
Stayed in April 2024
Reviewed: May 31, 2024
Susanne
United States of AmericaExcellent location, great rate. Very kind at the front desk.
Stayed in May 2024
Reviewed: April 23, 2024
Manjaree
IndiaFood was amazing
Stayed in April 2024
Reviewed: February 2, 2024
Dietmar
Germanyjust waiting for an invoice via e-mail that I have requested several times but no reaction
Stayed in January 2024
Reviewed: November 25, 2023
Richard
United States of AmericaNo breakfast
Comfortable bed .
Stayed in November 2023
Reviewed: October 29, 2023
Olamide
United States of AmericaLocation and breakfast were about the only thing that was value for money
Stayed in October 2023
Reviewed: October 28, 2023
Indryanarum
IndonesiaNeed to ask to make up the room one day before
Clean and everything is in proper condition, the staffs were very helpful
Stayed in October 2023
Reviewed: October 23, 2023
Jeremiah
United States of AmericaI didn't like the way the complementary breakfast was handled. I was sitting in the restaurant and an employee came up to me and gave me a bill for the breakfast. He didn't say a word, just dropped off the bill and left. I finished my coffee and went to the front desk and asked about the bill, as I understood the breakfast was part of the deal. The clerk looked up my room and said that I was correct, no charge for your breakfast, but the staff gives every person who has breakfast a bill to see if a customer wanted to leave a tip. Really? Something is wrong here.
Stayed in October 2023
Reviewed: October 2, 2023
Evelyn
United States of AmericaWe have to pay for parking!
Close to fwy & quiet area!
Stayed in October 2023
Reviewed: September 4, 2023
Giselle
United States of Americaparking fee
very clean room
Stayed in September 2023
Reviewed: August 20, 2023
Philip
United States of AmericaMy room Smelled nasty!!!! The carpeting in hall had seen better days
Staff very nice
Stayed in August 2023
Reviewed: July 31, 2023
Pengren
United States of AmericaThe bathroom air ventilation is not strong enough. The parking lot is small and the lines on the parking lot are fade so make it hard to park at night and we received a warning notice but this is due to the lines are not visible at night time at all. The lighting at the parking lot is not bright enough at nigh time.
breakfast is good and location is close to the airport. The premise is clean and employees are friendly and informative.
Stayed in July 2023
Reviewed: June 5, 2023
Sabrina
United States of AmericaNo complimentary bottled water for our coffee, glad we had some with us.
Comfortable bed, clean and spacious room! Enjoyed the Keurig in the room.
Stayed in June 2023
Reviewed: May 10, 2023
Eleonora
FranceThe quality of the food could be improved
All the staff is very friendly and helpful: it’s nice to be greeted with a smile! It is in a location easy to access, where there is always Uber available: perfect for a short business trip. The room was big, clean and very quiet: perfect for a goo night sleep.
Stayed in February 2023
Reviewed: March 19, 2023
Andrew
United KingdomBeds too soft, noisy extract fan in bathroom
Cleanliness, helpful receptionists, quiet room
Stayed in March 2023
Reviewed: March 8, 2023
Elizabeth
United States of AmericaNo hot food for the hours I was there. I had to drive and find a restaurant.
Exceptionally clean and comfortable.
Stayed in March 2023
Reviewed: February 21, 2023
Lien
United States of America*$20 + tax for parking. My bad actually. I didn’t read the policy first before booking and then realized parking is not free…
*Very convenient location *Big Room * Friendly front desk person. especially the cute lady who worked on the morning shift on 2/19 & 2/20
Stayed in February 2023
Reviewed: November 25, 2022
Joseph
United States of AmericaFront lobby seems a little empty or bare bones, but rooms well-designed and comfy.
Nice quiet location very close to airport. Unlike most hotels, doors close quietly. Rooms seem better insulated.
Stayed in November 2022
Reviewed: November 25, 2022
Weng
Singaporehot breakfast isn’t great.
convenience
Stayed in November 2022
Reviewed: November 24, 2022
Emilia
United Kingdomit’s a good hotel but far from the city. there’s no public transport connection so need to get taxis. Uber to the airport costs 25$, to pier 39 - 35$. No shops or restaurants around.
Stayed in November 2022
Reviewed: November 17, 2022
Eileen
New ZealandQuite an isolated location, fine for one night but no food venues open nearby.
Receptionist provided very helpful information about where to go for lunch.
Stayed in November 2022
Reviewed: November 7, 2022
Edmund
United States of Americafront office staff when check in at night could be more customer service oriented.
pretty clean
Stayed in November 2022
Reviewed: October 8, 2022
Patricia
United States of Americaneeds some updates
workers
Stayed in July 2022
Reviewed: September 23, 2022
Fabrice
United Kingdomi stayed there because i was told San Francisco was risky. It is not true, SF is perfectly fine, should have stayed there instead
nothing, wrong, all normal for Hilton
Stayed in September 2022
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