101 E Gish Rd, San Jose, CA 95112, United States of America
#30 of 84 hotels in San Jose
Guests' ChoiceBased on 160 hotel reviews
8.4Cleanliness
9.1
Comfort
9.1
Location
8.3
Facilities
8.8
Staff
8.7
Value for money
8.4
Free WiFi
6.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 21, 2024
V
United States of AmericaI didn't care for the TV, changing the station was oddly slow. Shower was really high and water pressure was not very strong.
Check in was easy, staff was sweet and helpful. The room smelled beautiful! Fresh! I liked that it had a fridge, microwave and coffee maker. The beds were very comfy. The full size mirror was amazing. Wished more hotels had this. The towels were so soft and plenty of them.
Stayed in February 2024
Reviewed: October 6, 2023
Dawn
United States of AmericaThat breakfast wasn't free
Everything but breakfast
Stayed in October 2023
Reviewed: September 28, 2023
Atsushi
JapanSafety around the hotel
Kind staff Clean room Good access to the Internet
Stayed in September 2023
Reviewed: September 16, 2023
Byron
United States of AmericaNot a great location and not a convenient restaurant hours.
Convenient parking and extremely clean. Provides free Wi-Fi and 2 bottles of water.
Stayed in September 2023
Reviewed: August 23, 2023
Jaime
United States of AmericaNo coffee at 5 am. The coffee in the reception cold, and from previous night. Night guy would not go into kitchen and make some. 200/night and no coffee, had to go to 7/11 for coffee and muffins. Work out facilities closed at 5 am. Woke up at 4 am my first night and could not workout. Area a little seedy. Actually saw a street hooker on one morning! Seven eleven people very nice!
Nice room. Nice facilities. Super staff. Night desk a little grumpy but nice. Day people very nice and helpful with ideas as to where to get coffee at 5 am.
Stayed in August 2023
Reviewed: June 7, 2023
Eileen
United States of AmericaOther properties in the vicinity are rundown/boarded up. Not an area for a walk or a vacation destination. Suited our needs because we just needed to be close to the airport for an early morning flight.
We chose this property for the close proximity to San Jose Airport - 5 minutes! The property is well maintained and clean. The beds were very comfortable. Our breakfast server on 6/5/23 (Hussain?) was very polite.
Stayed in June 2023
Reviewed: May 1, 2023
Vy
United States of Americavery close to airport and very convenient
This Hotel like brand new very clean
Stayed in April 2023
Reviewed: April 3, 2023
Casey
United States of AmericaWe had some issues in our room and needed to move to another room which ended up having some of the same issues.
Its clean and updated. The bathrooms were nice and spacious.
Stayed in April 2023
Reviewed: March 6, 2023
Lil
United States of AmericaHad to pay to park.
Rooms were very nice and clean
Stayed in March 2023
Reviewed: January 23, 2023
Praveen
United States of AmericaHOUSE KEEPING ONLY ON REQUEST COFFEE NOT GOOD
GOOD 5 DAY STAY
Stayed in January 2023
Reviewed: November 4, 2022
Naa-sakle
United States of AmericaVery modern facility. Beautiful, spacious modern rooms. Excellent bathroom. Impeccably clean. A.
Stayed in October 2022
Reviewed: October 28, 2022
Byron
United States of Americathe restaurant was not well staffed or available except for the free breakfast.
very clean and very kind and competent staff
Stayed in October 2022
Reviewed: September 28, 2022
Laura
United States of AmericaThe clerk in the morning was not very friendly.
The location to the airport.
Stayed in September 2022
Reviewed: September 28, 2022
Jeff
United States of AmericaThis hotel is in a questionably safe neighborhood.
Close to airport, modern, clean.
Stayed in September 2022
Reviewed: September 14, 2022
Sergio
United States of Americanot so much didn’t like, it was just opened, lacking some amenities pre COVID
Stayed in August 2022
Reviewed: September 4, 2022
Rene
United States of AmericaMissing breakfast.
I did not know that I had paid for the breakfast and it was over by the time I woke up. And I didn’t get anything.
Stayed in August 2022
Reviewed: September 2, 2022
D
United States of AmericaThe website showed a pool, but there was not one. Also, breakfast was not included, $15 yet when I ordered the server said I could make my own toast.
New and clean!
Stayed in August 2022
Reviewed: August 18, 2022
Oscar
United States of Americavery clean!
Stayed in August 2022
Reviewed: August 15, 2022
Cori
United States of Americanear tagged bowling alley the lack of food at breakfast to choose and the price was not conducive to breakfast order. omelette was ok and potatoes just ok.
bed and the bathroom the bar and the staff at checkin.
Stayed in August 2022
Reviewed: July 21, 2022
Kacie
United States of AmericaNo shuttle to the airport which is 5 minutes away. Very expensive Uber to and from made the money I was saving here not worth it. Next time I will just book doubletree and use their shuttle.
Clean new rooms
Stayed in July 2022
Reviewed: April 14, 2024
Stephanie
United States of AmericaWe were in a room that had a conjoined door to the room next to us. Around 130am we were awakened by our neighbors blasting music and singing and talking extremely loud, we initially tried to ignore it but couldn’t. I called the front desk to complain and they said they’d send somebody to investigate. That never happened! I called again at 330am because they were still going at it. This time they actually sent someone to the neighbors door and got them to lower it down. I had to be up 2.5 hours later for my daughter college welcoming day, my night/day was ruined. I wish the front desk would have taken care of it the first time I called.
The location was great, check in was great, the lady that checked us in was so nice and helpful. The room was very clean.
Stayed in April 2024
Reviewed: March 25, 2024
Vernon
United States of AmericaGreat and friendly staff. Clean comfortable rooms. Lots of parking. Definitely would stay here again.
Stayed in March 2024
Reviewed: February 26, 2024
Kelly
United States of AmericaAll was good.
Clean
Stayed in February 2024
Reviewed: December 13, 2023
Cheri
United States of AmericaShuttle to airport should start earlier and run later.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content