875 Route 3 East Service Road, Secaucus, NJ 07094, United States of America
#8 of 15 hotels in Secaucus
Guests' ChoiceBased on 254 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
7.7
Facilities
7.8
Staff
8.4
Value for money
7.4
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 5, 2024
Julie
United States of AmericaRoads can be a little tricky the first time arriving, but navigation system helped.
Great location to visit nyc & American dream. Helpful staff at front desk (eg: Edgar and jennifer)
Stayed in February 2024
Reviewed: January 15, 2024
Deirdre
United States of AmericaHousekeeping knocking on my door at 9:30 am when checkout is 12pm
The front desk Staff was warm and friendly.
Stayed in January 2024
Reviewed: January 2, 2024
Paula
United States of AmericaNo problem
Nice
Stayed in January 2024
Reviewed: December 26, 2023
Alicia
United States of AmericaI got the room because of the jacuzzi & hot tub however none of those services worked.
The bedding was so comfortable. Clean room.
Stayed in December 2023
Reviewed: December 23, 2023
Eduardo
United States of AmericaNothing
The staff was friendly and eager to help you. The check-in and check-out were fast and easy. The room had a lot of space for two people and the breakfast was great
Stayed in November 2023
Reviewed: November 15, 2023
Maureen
CanadaRooms were not done every day by hotel maids It would be nice to have breakfast included in price of stay Price of breakast, too expensive
Stayed in October 2023
Reviewed: October 30, 2023
Henk
CanadaComfortable bed
Stayed in October 2023
Reviewed: October 23, 2023
Judith
United States of AmericaI wish you had your house cleaners download an app so we could tip that way - I never have the cash and I wanted to tip
Stayed in October 2023
Reviewed: October 20, 2023
Heather
CanadaNothing to complain about
Free parking, the bus stop to go into NYC was only a short walk from the hotel and the front desk staff were polite and helpful
Stayed in October 2023
Reviewed: September 28, 2023
Kevin
United States of AmericaNothing
Clean and pleasant
Stayed in September 2023
Reviewed: September 10, 2023
Debra
United States of Americanothing that I can think of. We may have had a problem if we would not have arrived by 2 am. Out flight was very delayed due to weather.
Good breakfast that was cooked to order. Rooms was clean and spacious. Check in was easy, as was checkout. Woudld stay there again if in area.
Stayed in September 2023
Reviewed: August 1, 2023
D'errico
United States of AmericaThe fact that after I checked out the following morning I noticed my debit card was charged around $100 more then I was was told upon confirming my reservation.
It was very clean and the staff where very friendly and helpful
Stayed in July 2023
Reviewed: June 26, 2023
Shanita
United States of AmericaI was charged 2x for the breakfast and the staff made a comment about being tipped very unprofessional
Stayed in June 2023
Reviewed: June 15, 2023
Colleen
United States of AmericaThe room was a little worn, one of the paintings on the wall was missing, bottom of the bathroom door was frayed a bit. Overall good but not in excellent condition.
Great location, very close to MetLife. The breakfast is not free but it is delicious and worth buying. They sell beer, wine and non alcoholic drinks on site. Beds were very comfortable. If you look just right you can see NYC skyline from your window. Has garage parking for free.
Stayed in June 2023
Reviewed: June 13, 2023
Verdia
United States of AmericaNo malls in walking distance. Business right on hotel campus being remodeled.
Breakfast was great; good food and staff.
Stayed in June 2023
Reviewed: May 15, 2023
Kenneth
United States of AmericaThe pool area was a bit dirty and ran out of towels. Location is awkward to get to.
The front desk staff were helpful and friendly. The breakfast was awesome and ample, and the server was fantastic. The room was clean and the Wifi worked great.
Stayed in May 2023
Reviewed: May 10, 2023
Debbie
United States of AmericaThey need to replace bedding. It’s worn.
Location room was large.
Stayed in May 2023
Reviewed: May 10, 2023
Merx
United States of Americaneed small buses
you need transportation small bus’s no Avery costumers for euro people is very important to to find buses and shopping
Stayed in May 2023
Reviewed: May 4, 2023
Kristi
United States of AmericaAccess to pool room First they were cleaning and I had to wait. Another time I went at 7am. Asked the service desk why it was locked and they were kinda rude about it, told me the pool hours are 9am-10pm , when sign in pool room clearly states 5AM-10pm. Hot tub was COLD
Bed and pillows were the most comfortable. Jacuzzi bath in the room I could use any time. Lots of parking and safe area
Stayed in April 2023
Reviewed: April 18, 2023
Connor
United States of AmericaI am quite certain that my bathroom was leaking on the inner wall, about every 3 minutes, day or night, their sounded like someone was turning the water on full blast, which was not only obnoxious, my available hot water seemed to last no more that about 3 minutes, If it got hot at all. I am positive that it was not another guest, because I had a corner room and there was no room on the other side of my bathroom. housekeeping could have been a little more thorough, but overall it was not dirty. Have you as a company considered fairer wages for your janitorial services teams? Is there a schedule for detail cleaning duties such as the windows, wallx
The staff here was super friendly, All of the folks working the desk were easy to engage, receptive to inquiries about the area, welcoming and helpful. The room was wonderfully comfortable as far as relaxing and rest.
Stayed in March 2023
Reviewed: March 21, 2023
David
United States of AmericaHot water went out due to hotel-wide pressure problems, no room service
Food, convenience pantry, room and tub
Stayed in March 2023
Reviewed: March 17, 2023
Joel
United States of AmericaAccess via car is a bit "tricky" but not any real issue.
Room clean and spacious. Front desk polite and helpful. Were there just for an overnight bed after a wedding, not to take advantage of facilities very much - though they looked fine. Breakfast looked good.
Stayed in February 2023
Reviewed: February 10, 2023
Rose
United States of AmericaThe food and the water warmer in bath
Breakfast is ok not the best
Stayed in February 2023
Reviewed: February 6, 2023
Jeannie
United States of AmericaParking not close to entrance door
Stayed in February 2023
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